2200 Broadbirch Drive, Silver Spring, MD 20904, United States of America
#5 of 14 hotels in Silver Spring
Guests' ChoiceBased on 463 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
8.9
Facilities
8.6
Staff
8.6
Value for money
8.3
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 30, 2021
Joi
United States of AmericaThere was a little mix up about breakfast, but front desk helped out. That wasn't on them, more a booking issue. Breakfast may have been reheated?😕
I always disinfect when I stay at hotels,and this one was super clean!!! Front desk was nice at arrival and check-out 🙂
Stayed in September 2021
Reviewed: September 6, 2021
Robertson
United States of American/a
Clean with friendly staff and excellent customer service.
Stayed in September 2021
Reviewed: September 1, 2021
Pamela
United States of AmericaI didn't have breakfast there. It was nice to have some food choices that were within walking distance.
Stayed in August 2021
Reviewed: August 27, 2021
Johnson
United States of AmericaI didn't like the pool I feel like an upgrade is needed I rented for the pool but was unable to really get in there because I didn't like how the bottom of the pool look it was open but the look was distracting and I didn't like that the vent in the bathroom didn't work
The staff was very friendly very clean great location it was a couple of food spots around the area
Stayed in August 2021
Reviewed: August 16, 2021
Sharon
United KingdomThe pillows were terrible - super thin. Also, for each queen bed there were only 3 pillows, i.e. 1.5 per person! It was very hot when we stayed, we found it difficult to manage the room temperature (more difficult than other hotels we'd stayed in).
A good sized room for 4 of us. There was a refridgerator, microwave and coffee maker in the room. Located close to a centre with various eateries.
Stayed in August 2021
Reviewed: August 11, 2021
Raymond
United States of AmericaLoved our stay. We enjoyed our stay so much, we will book the same hotel on our way back from our trip. Clean spacious rooms and wonderful staff. Well worth the money.
Stayed in August 2021
Reviewed: August 7, 2021
Guta
United States of AmericaThey don’t clean the rooms for 5 days because of COVID restrictions and No room clean for someone who stays less than than 5 days but they will if you request for it
Location and friendly staff
Stayed in August 2021
Reviewed: August 5, 2021
Cherita
United States of AmericaThe bed was horrible my body was sore.. woke up two days with a back ache
Very clean
Stayed in August 2021
Reviewed: August 5, 2021
Beverly
United States of AmericaThe mattress
The breakfast was good The location was very nice
Stayed in August 2021
Reviewed: July 31, 2021
Cori
United States of AmericaNo on site restaurant but they did offer a decent breakfast. No other amenities that I saw.
Next to a nice strip mall (within short walking distance) that had multiple restaurant options like Panera, TGIFridays, Five Guys, IHOP, etc. Room was nice, beds were decently comfortable and staff was very nice. Overall convenient to lots of places in the area and I would stay here again.
Stayed in July 2021
Reviewed: July 19, 2021
Katherine
United States of AmericaClean. Friendly staff! Good beds!
Stayed in July 2021
Reviewed: July 3, 2021
Donald
United States of AmericaGreat location convenient Dining options close by
Stayed in July 2021
Reviewed: June 25, 2021
Dereje
United States of AmericaK
Clean 🧼
Stayed in June 2021
Reviewed: June 4, 2021
Catharine
United States of AmericaIt was all good.
Breakfast was great. Loved the oatmear
Stayed in May 2021
Reviewed: May 21, 2024
David
United States of AmericaThere was no water there for about four hours. Had to leave the hotel and go get a shower at a friend house Saturday morning, I should be reimbursed for at least one night.
Stayed in May 2024
Reviewed: May 15, 2024
Leanne
United States of AmericaI didn’t like our room had a dirty razor in the trash at hair all in the bathroom and the shower. The staff was rude. Didn’t want to give complementary waters as I’m a Hilton member. I complained to management when I checked out and nothing was done. I will not book another Hilton again or recommend family.
I like nothing. The staff was awful. Our room was dirty. I’ll never book there again or probably a Hilton.
Stayed in May 2024
Reviewed: April 27, 2024
Noble
United States of AmericaTowels weren’t that many in the room
Location and room was perfect
Stayed in March 2024
Reviewed: April 8, 2024
Sandro
United States of AmericaEverything is good
Stayed in April 2024
Reviewed: March 31, 2024
Kimberly
United States of AmericaNothing. Everything was great.
Stayed in March 2024
Reviewed: December 21, 2023
Tahwanna
United States of AmericaFor the price you should be able to eat breakfast free
The location
Stayed in November 2023
Reviewed: November 21, 2023
Patty
United States of AmericaI did not like the fact that you only had the breakfast buffet for $13.95. A continental breakfast would have been great.
The staff were fantastic. The rooms were very clean. The location was perfect.
Stayed in November 2023
Reviewed: November 5, 2023
Tyria
United States of AmericaI got very sick while I was staying there, and the housekeeper Selena, was so accommodating. She got me an extra blanket and extra towels and the next morning she came by to check on me. The front desk overnight manager, (I think David) also worked with me to get my room extended so I could recover another night. When I checked out, he asked me how I was doing. They were fantastic!
Stayed in November 2023
Reviewed: September 28, 2023
Rosalind
United KingdomI complained three times about our room not being made up properly.
Breakfast was the same every day. We had the buffet breakfast but this did not include waffles or an omelette as this was an extra charge. So we wouldn’t have breakfast at the hotel another time.
Stayed in September 2023
Reviewed: September 25, 2023
Oscar
United States of AmericaThe location. The rooms were nice.
Stayed in September 2023
Reviewed: September 4, 2023
Margaret
United States of AmericaThere was not much parking in well lit areas. My granddaughter wanted to go swimming but the pool was filthy. I was very disappointed with that aspect.
The room was very clean & spacious. The staff was friendly and helpful. It was very close to several restaurants.
Stayed in September 2023
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