2200 Broadbirch Drive, Silver Spring, MD 20904, United States of America
#4 of 14 hotels in Silver Spring
Guests' ChoiceBased on 464 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
8.9
Facilities
8.7
Staff
8.7
Value for money
8.3
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 1, 2024
Joo
South KoreaParking lot area was too busy
I like the location. I went to IHop for breakfast which was closeby.
Stayed in April 2024
Reviewed: April 22, 2024
Curt
United States of AmericaThe front desk staff weren’t so courteous. They were more security than hospitable.
Housekeeping and dining staff were Excellent!! They were so accommodating, they made my family feel at home
Stayed in April 2024
Reviewed: April 14, 2024
Feroza
United States of AmericaCleanliness of the room
Convenient location. Great price.
Stayed in April 2024
Reviewed: March 31, 2024
Scott
United States of AmericaOver the course of 2 weeks on the road, this hotel, while lovely and clean, charged more than many others and did not include breakfast in the higher fees.
Stayed in March 2024
Reviewed: March 29, 2024
Unique
United States of Americathere was no hand soap in the bathroom.... only little thing I can complain about overall no other complaints
Location was GREAT!, Staff was very friendly, it was quiet we will definitely book there again.
Stayed in March 2024
Reviewed: January 30, 2024
Karla
United States of AmericaSound proofing of rooms is not as good as I've experienced in other hotels. Otherwise, it was great. Staff was friendly. I especially enjoyed your weekday bartender Johann.
Stayed in January 2024
Reviewed: December 28, 2023
April
United States of AmericaThat you have to pay for breakfast. Refrigerator barely worked. House cleaning knocked on our door at 8:00 am check out day asking us when we were leaving.
Close to plenty of food places. Walkable.
Stayed in December 2023
Reviewed: November 21, 2023
Jeffrey
United States of AmericaBreakfasts costing 13.95 when we paid over $200 for the room!! Most hotels have free breakfasts.
Front desk receptionists were very friendly, professional and helpful.
Stayed in November 2023
Reviewed: October 31, 2023
Suzanne
United States of America☆Wow! NO one-time complimentary bottled water at check-in??? Even with Hilton Honors membership! ☆Mattress a bit uncomfortable (old?) ☆No help or suggestions when addressing questions. Example: Question: Does the hotel serve lunch? Answer: No. [Would have been nice to receive an unprompted followup suggestion, such as one or two alternatives for getting lunch.]
☆Fluffy white towels ☆Full size personal products (body lotion, body wash) ☆In-room microwave ☆In-room refrigerator ☆Hot breakfast included in room rate ☆Blackout window shades worked excellently
Stayed in October 2023
Reviewed: October 1, 2023
Stephanie
United States of AmericaLack of parking & space size. Staff kindly gave his spot to me as he was leaving shortly & there were no more spots; my Ram 1500 fit just barely fit & it was VERY hard to get out & get my things out- despite the fact that I'm only 4'11 & 90 lbs.
Comfortable beds & decent breakfast. Nice staff.
Stayed in September 2023
Reviewed: September 28, 2023
Coppage
United States of AmericaIt wasn't the housekeeping fault. When asked why they didn't clean our room, the manager on duty was really rude while speaking to my wife.
The location was good next to restaurants and family.
Stayed in September 2023
Reviewed: September 22, 2023
Barbara
United States of AmericaMattress
Location, Clean
Stayed in September 2023
Reviewed: September 7, 2023
Noe
United States of AmericaStaff too rude and price too high
Clean and neat
Stayed in September 2023
Reviewed: August 10, 2023
Sheila
United States of AmericaThe pool was tiny
The staff the location to where I was working
Stayed in August 2023
Reviewed: August 4, 2023
Becky
United States of AmericaNothing.
Location was excellent. We were visiting relatives in Riderwood and this worked out perfectly.
Stayed in July 2023
Reviewed: July 19, 2023
Miller-burton
United States of AmericaBreakfast was pricey especially since there is an IHOP across the street that serves senior priced meals.
Location was great. Convenience store and restaurants located adjacent to the property.
Stayed in June 2023
Reviewed: May 29, 2023
Catharine
United States of AmericaSee above.
Location excellent for our activities in Silver Spring. Pool much smaller than expected, closed for two days of our stay. Toilet stopped up upon arrival.
Stayed in May 2023
Reviewed: May 27, 2023
Margaret
United States of Americawould have appreciated having at least a basic breakfast (coffe, toast,fruit) included in the price of the room.
clean, attractive , comfortable , very helpful staff, quiet, good location , good dinner in the restaurant after a long travel day.
Stayed in May 2023
Reviewed: April 26, 2023
Karen
United States of AmericaI was charged 75.00 extra for two nights to have a dog. usually it is 10-15$ plus maybe a security deposit that you get back if everything is ok. I thought that was steep. also. we left and took the dog and told housekeeping that the dog was not in the room. please clean. she said ok and then did not. so no towels or anything replenished. no coffee in the room second morning unless you pay 13$ extra for breakfast.
location was nice. room was clean. property clean
Stayed in April 2023
Reviewed: April 17, 2023
Tracie
United States of AmericaHousekeeping begins knocking on doors and yelling through doors at 7:30am. It’s hard to get rest.
The free parking is excellent. The rooms are clean.
Stayed in March 2023
Reviewed: April 10, 2023
Lakisha
United States of AmericaThis year I paid for breakfast as a part of my room. The Saturday breakfast was horrible. Everything was run through by 7:30 but not stocked back to accommodate the other guests. And breakfast stated at 6. When I asked acout things like fruitIi was told that they were out and the cook might cut more by 10.I was so disappointed in the service for Saturday. However I found out that the staff is different on Saturday then Sunday. Sunday breakfast was redemptive. Great service always stocked, helpful staff. 👍 Thus I won't be doing the breakfast incorporation with my room anymore but I will be getting Sunday breakfast if the staff that was there this Sunday is still serving.
I stay at this hotel every year around the same time so its hard to say what exactly I like. The staff and rooms are always above and beyond. SUNDAY breakfast 😋 unbeatable.
Stayed in April 2023
Reviewed: March 29, 2023
Frank
United States of AmericaPillows.
Breakfast was good, location was good.
Stayed in March 2023
Reviewed: March 20, 2023
Mary
United States of AmericaSnacks in lobby were way to expensive.
Clean and convenient.
Stayed in March 2023
Reviewed: February 27, 2023
Richard
United States of AmericaBreakfast was great
Stayed in February 2023
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