100 East Constance Road, Suffolk, VA 23434, United States of America
#6 of 12 hotels in Suffolk
Guests' ChoiceBased on 368 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.8
Facilities
7.9
Staff
8.9
Value for money
7.7
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 3, 2024
Darlene
United States of AmericaThey were doing renovations so the bar and the restaurant were in a room that resembled a retirement home. It was very weird and I felt I paid too much for the breakfast in such an awful space.
The terrace was great and the updates to the hotel were very fresh.
Stayed in June 2024
Reviewed: May 31, 2024
Joanne613
United States of AmericaN/A
Breakfast was good. Had a lot of variety to pick from
Stayed in May 2024
Reviewed: May 30, 2024
Armond
United States of AmericaN/a
Comfort
Stayed in May 2024
Reviewed: May 20, 2024
Chauntez
United States of AmericaGreat stay! Pool was too cold. Everything else was just great.
Stayed in May 2024
Reviewed: May 17, 2024
Mary
United States of AmericaThe breakfast meat was very greasy.
Stayed in March 2024
Reviewed: May 9, 2024
Jaimes
United States of AmericaThere could have been more firm pillows.
Stayed in May 2024
Reviewed: May 3, 2024
Dana
United States of AmericaVery poor lighting in rooms.
Stayed in April 2024
Reviewed: April 25, 2024
Lucero
United States of AmericaI did not like that they were remodeling, and the restaurant was misleading and not good
I liked the location and the staff.
Stayed in April 2024
Reviewed: April 7, 2024
Henry
United States of AmericaLocation
Not good
Stayed in April 2024
Reviewed: March 19, 2024
Smith
United States of AmericaBreakfast was included due to the renovations
Stayed in March 2024
Reviewed: March 12, 2024
Christine
United States of AmericaDid not tell me no room service daily, every other day. Ran out of toilet paper and had to get from staff in hall.
Charge $15 for breakfast and expect a gratuity. Didnt tell me til I ate that I could have had freshly made eggs.
Stayed in March 2024
Reviewed: March 7, 2024
Tarsha
United States of AmericaThe shower curtain needed to be cleaned. It had spots on the bottom.
Stayed in March 2024
Reviewed: February 23, 2024
Sheannon
United States of AmericaThe lobby area was under construction.
The room was great with a nice view. The restaurant was the best!
Stayed in February 2024
Reviewed: January 29, 2024
Dortschy
United States of AmericaAll nice
Beautiful
Stayed in January 2024
Reviewed: January 10, 2024
Karen
United States of AmericaEverything
Stayed in January 2024
Reviewed: January 1, 2024
William
United States of AmericaThe appearance of the hand rails looked very old and not cleaned well. The toilet paper holder was hanging half off the wall. Didn’t fix the hole from the previous mounting. The Keurig was not cleaned.
Gorgeous grounds. Great areas to walk your dogs. The rooms were large.
Stayed in December 2023
Reviewed: December 4, 2023
Barbara
United States of Americaice machine in center of floor.
Friendly Staff, clean room, good food and good location.
Stayed in November 2023
Reviewed: November 17, 2023
Jan
United States of AmericaThe price is very high, even "off season"!
The location and the rooms were great.
Stayed in September 2023
Reviewed: November 6, 2023
Jaquesha
United States of AmericaMy bathroom was not completely clean. The sink and tub had hair all in it. The toilet was not wiped down and there were pee stained on the back of the toilet seat . Could not get the remote to work and change the channels on the TV.
It was very spacious and nice open area and great breakfast buffet. The bed slept well.
Stayed in November 2023
Reviewed: October 24, 2023
Carolyn
United States of AmericaWe couldn’t get housekeeping nor extra towels nor bathroom supplies
Location was lovely and staff was very friendly
Stayed in September 2023
Reviewed: October 17, 2023
Walter
United States of AmericaLittle noisy
Design
Stayed in October 2023
Reviewed: October 15, 2023
Margaret
GuernseyNothing
Spacious and airy
Stayed in October 2023
Reviewed: October 2, 2023
Deana
United States of America1) The pool was closed for maintenance, and we were not made aware of until we were checking in. If we had known, we would have selected a different hotel. 2) There is not enough parking available, especially when they have events going on. We had to park at another business when we arrived back on Saturday night. 3) The breakfast buffet food was amazing, but the cost ($13 per person) was not clearly advertised so we were surprised when the staff placed a bill on the table. We paid quite a bit for our room and expected breakfast to be included in the cost.
The rooms were very clean and the staff were very friendly.
Stayed in October 2023
Reviewed: September 25, 2023
Charles
United States of AmericaNothing
Dispensers on the shower walls with shampoo and conditioner, I wish that you had one with soap though
Stayed in September 2023
Grossgmain, Austria
Magog-Orford, Canada
Fujikawaguchiko, Japan
Bagno a Ripoli, Italy
Cuenca, Ecuador
Hernani, Spain
Llanaber, UK
Zell am See, Austria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content