Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. District of Columbia hotel reviews
  4. Washington, D.C. hotel reviews
  5. Reviews of Hilton Garden Inn Washington DC Downtown

Reviews of Hilton Garden Inn Washington DC Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

815 14th Street Northwest, Northwest, Washington, D.C., DC 20005, United States of America

#92 of 155 hotels in Washington, D.C.

Guests' Choice

Review Score

Based on 1279 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.3

  • Facilities

    8.2

  • Staff

    8.4

  • Value for money

    7.8

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: May 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool not heated, so tepid or cold and much small than photo suggests. Query bed bugs in my son's bed?! He has 18 bites. Too much light coming into the room. Mould on food being sold in corner of hotel (their kind of mini deli areas) and loads out of date (by weeks not months) reception staff acknowledged that it got "too hot due to the direct sunlight" so pretty poor that. Parking far too expensive, I found somewhere a 5 min walk away for 20 dollars a day rather than the 50 dollars they were asking.

    Great location. Fast and easy wifi. Fabulous breakfast. Decent room and quiet. Adequate gym for a small work out.

    Stayed in May 2024

  • Reviewed: May 28, 2024

    7.0
    The overall stay wasn’t bad, loved the location.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The pillow cases were not cleaned very well, there was what looked like makeup stains and hotel bar closed early. Also… nothing to do with the hotel but I booked through booking.com which stated breakfast was included but it’s not. On the hotel’s actual website it says breakfast available for a fee, so beware if you’re not booking directly through the website.

    The location was walking distance from the White House and other monuments.

    Stayed in May 2024

  • Reviewed: May 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    That we had to ask for towels and service is every other day

    Location was everything!

    Stayed in May 2024

  • Reviewed: May 27, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with City View - High Floor
    • Stayed 4 nights
    • Submitted from a mobile device

    It could be renovated and the price was really expensive for the quality offered

    The location

    Stayed in May 2024

  • Reviewed: May 21, 2024

    7.0
    Great location when visiting DC
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 8 nights

    The first night of our stay we were given a suite (201) that was two floors above several large exhaust fans that operated continuously 24 hours a day. Being in the room sounded like flying in a regional twin turboprop airplane. It looked like all the suites at that end of the building (x01) would have the same problem as this end of the building was enclosed on all sides by other buildings, the only place for the noise to go was up. Also if you wanted to know the weather from in the room, you had to get low in the window to look up through the column of buildings to see any sky. Some of the front lobby staff could have been a little friendly and helpful, it seemed at times that we were disturbing them from doing something else.

    This was a great location to use when visiting DC. The entrance to the Metro was just across the street from the hotel. It is just a three block walk to the Whitehouse. There are several good restaurants within two blocks. I would give the hotel breakfast a good rating, but not outstanding for the price. The dinners at the hotel restaurant were of good quality and a reasonable price. We booked a suite with King bed. The second room (#217) was very quiet (see issue in dislike about first room) and we enjoyed having the extra room. The majority of the staff were friendly and helpful when we had questions.

    Stayed in May 2024

  • Reviewed: April 28, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The bar closed to early

    The location

    Stayed in April 2024

  • Reviewed: April 22, 2024

    7.0
    Stay was as expected
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 4 nights

    Confirming in what I read in other reviews, the air conditioning unit cannot be turned off, so there is always a background noise. Manage to sleep through it though, but can imagine that some people may find it bothersome.

    Hotel and room were as expected based on the reviews that I saw pre-booking. It's across the road from the metro station so you can get around easily. Had breakfast twice, staff is helpful and friendly, no complaints regarding quality of food.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location. Very clean

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Great location and great place to stay with friendly service , albeit a bit pricey
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    I found the room service hours to be a bit odd only working for 5 hours a day.

    I liked the location and the customer service was super friendly.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    7.0
    Had a great stay, room was clean and comfortable, location is great. The price is a bit steep and there is no breakfast
    • Leisure trip
    • Family with young children
    • King Room with City View - High Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    Too expensive, staff inattentive but cordial, no free breakfast vs the cost per night. No signs for the pool location

    The location was great

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    The hotel is like a home away from home.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    None.

    Its cleanliness and comfortable room.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    7.0
    Ok but I was expecting more from a Hilton
    • Leisure trip
    • Family with young children
    • King Room - Hearing Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Poor lobby and desk people

    Location, good restaurant

    Stayed in April 2024

  • Reviewed: March 30, 2024

    7.0
    Good
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Homeless people coming in the hotel to sit in lobby

    Walking distance to the Whitehouse and the Lincoln memorable site

    Stayed in February 2024

  • Reviewed: March 29, 2024

    8.0
    It was a good location, we felt safe and any needs accomadated.
    • Leisure trip
    • Couple
    • King Room with City View - High Floor
    • Stayed 3 nights

    It would have been nice to have some maps available to see the main attactions.

    Location- the monuments were within walking distance

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    The location was great and the rooms were ok. Staff was nice enough. There is a nice workout area and pool. They offer
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 3 nights
    • Submitted from a mobile device

    I expected a bit better quality from a Hilton. The rooms were clean but the bedding was very thin. Like, really thin. Looks like they renovated from the 80’s with a coat of paint over doors that didn’t match the new decor. I’d give the rooms a c+.

    The location was great. Easy walk to all the sights of DC.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Overall I loved the property and I had a good stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was an ant on the bed , however the staff made up for this issue .

    The staff was nice and it was a good location

    Stayed in March 2024

  • Reviewed: February 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    We used the pool a lot and I noticed the area didn't seem to be cleaned during the day. The chair cushions seemed a bit worn out and the poolside area could have been cleaner.

    The breakfast was excellent, loved being able to choose from a variety. Would have preferred one more cereal option - there were a lot of kids cereals, cornflakes would have been good. Good location. The room was clean and the bathrooms were good, hot shower and good water pressure.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    9.0
    Fantastic location in DC
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    The ONLY thing I didn't love- and this is so nitpicky - is that our room was right across from the ice machine and elevators, and that woke us up a couple of times. Other than that, the room worked perfectly for our family of four.

    The Hilton Garden Inn was fantastic. It's two blocks from the White House (which is helpful when you need to drop off bags before going there), immediately adjacent to bus and subway transportation and the staff is great.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    Great!
    • Leisure trip
    • Family with young children
    • Premium Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom wasn’t very clean. But we still enjoyed our stay.

    Friendly staff, great location, comfortable sleep.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    9.0
    A comfortable and enjoyable experience at the Hilton Garden Inn
    • Leisure trip
    • Group
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    The breakfast was very good and the service was excellent.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room with City View - High Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    A lot of street noise overnight. Very little sleep.

    Comfortable room/bed

    Stayed in February 2024

  • Reviewed: February 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    The staff were all very friendly and helpful.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    9.0
    Pleasant stay at Hilton Garden Inn
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    In general paying for parking sucks in DC. But the valet at the hotel is the same as parking your vehicle yourself in a garage, so you might as well take advantage of the service. They did a good job getting the vehicle to us when needed and informing us how to use the app. So this could be a like/dislike item. :-)

    Nice hotel, very good location, close to activities, restaurants, museums, etc.

    Stayed in December 2023

  • Reviewed: January 11, 2024

    8.0
    Great hotel, but the staff were the highlight. Thank you!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very conveniently located. The breakfast was excellent. The staff were very helpful.

    Stayed in December 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: