5015 Campbell Boulevard, White Marsh, MD 21236, United States of America
#3 of 6 hotels in White Marsh
Guests' ChoiceBased on 303 hotel reviews
7.2Cleanliness
7.6
Comfort
7.6
Location
8.6
Facilities
7.4
Staff
8.5
Value for money
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 27, 2024
Lavonda
United States of AmericaThe bathroom was not as clean there was hair on the toilet and shower
Breakfast was supposed to have been free it was not , it was 17.00
Stayed in May 2024
Reviewed: May 21, 2024
Joseph
United States of AmericaA woman was walking around the lobby with a pit bull ran to us barking she’s at the front desk a young kid walked by and the dog lunged at him the other guest had to walk around him I’ll stay somewhere else with my 5 rooms
Stayed in May 2024
Reviewed: May 21, 2024
Linda
United States of AmericaMy trash cans were never emptied during my entire stay
Convenience
Stayed in May 2024
Reviewed: April 29, 2024
Stephanie
United States of AmericaRoom was VERY outdated and not as clean as we would like. Also, room overlooked the roof... not very nice. Also, a little noisy in hallways....
Fine!
Stayed in April 2024
Reviewed: April 22, 2024
Phillips
United States of AmericaDaily pay rate for parking
Located near malls and restaurants
Stayed in April 2024
Reviewed: March 20, 2024
Michael
United States of AmericaThe pool was closed most of the time during our stay, a bummer as we had planned to use it. The gym is small, the peloton bike did not work. The furniture in the room was very dated and parts needed repair. Parts looked like from the 70s, no safe to store valuable items which seems odd for a Hotel of this statue. We were not impressed with the cleanliness of the room, the bathroom, and the main room we discovered hairs from prior customers, the same in the shower and on wall tiles. Also, the headboard of the bed displayed a lot of greasy schmeer, like it was not cleaned, or wiped in quite some time. Some of the supplied bottles for lotion and shampoo were empty.
Close to the mall and freeway. All staff was very friendly and helpful. The entrance and lobby are of modern design with plenty of seating for a rest, meeting or just having a coffee. Plenty of parking spots. The house restaurant had a good variety of foods that were of good portion size while not being overpriced as over hotel restaurants.
Stayed in March 2024
Reviewed: March 17, 2024
Amy
United States of AmericaLocation
Staff accommodation
Stayed in March 2024
Reviewed: February 27, 2024
Luther
United States of AmericaOG made me feel real comfortable and welcome from the time i met her and was very helpful and nice.
Stayed in February 2024
Reviewed: December 7, 2023
Regina
United States of AmericaThe only issue was the pool being closed on Sunday for cleaning
The breakfast was good. Good location.
Stayed in December 2023
Reviewed: November 10, 2023
Robert
United States of AmericaPool/Hot Tub closed for maintenance during normal day time when we tried to use it. Front desk and grill area are cash less. I prefer to tip in cash but not $20 for a $15 breakfast.
Stayed in November 2023
Reviewed: September 18, 2023
James
United States of AmericaBed not comfortable
Clean
Stayed in September 2023
Reviewed: September 15, 2023
Janeath
United States of AmericaWe’re in suite but we dont have any freebies like water
Omoira, she is very friendly.
Stayed in September 2023
Reviewed: August 15, 2023
Sharon
United States of AmericaLet me start by saying that I've never left a poor or negative review for any hotel, airbnb etc. but felt the need to for this stay! When I stay at a Hilton property, I expect higher standards in all areas & don't mind paying more than other places as I know that my stay will be to my standards! Unfortunately, I will not stay at this location again & will try another place when I visit the area as I do often to see family! -Reception/check-in unfriendly, room size ridiculously small eventhough I paid for the larger double-bed room, room cleanliness not up to Hiltons standards (must've forgotten to vacuum & dust certain areas), room is completely outdated, indoor pool/jacuzzi were not heated & ice cold--even grandchildren who normally tolerate a cold pool couldn't swim bcuz of temperature, jacuzzi area had "caution" tape all around it except for its entrance. Consistent heavy smell of marijuana in hallway by swimming pool...not pointing fingers but employees in & out of different doors in this hallway & I made it a point to state so that employees could overhear me, that such a strong smell of pot all the time in this hallway! My 6 yo grandson has lung issues since birth & should not be exposed to secondhand smoke of any kind! I will say that the best experience at this location was the breakfast...outstanding!!
Breakfast was outstanding!
Stayed in August 2023
Reviewed: August 2, 2023
Maria
United States of AmericaCarpeting in room was worn and had spots. Bed and pillows were too soft. Alarm clock did not work.
Stayed in July 2023
Reviewed: July 10, 2023
Tinea
United States of AmericaThe beds were extremely uncomfortable and the box bed frame is not appropriate for small children who like to play and run around. They kept bumping their legs on the corner of the bed. The hall ways were like sauna. And the pool wasn’t the cleanest.
The location was great and everything you could think of from restaurants to shopping was all within surrounding areas
Stayed in July 2023
Reviewed: July 3, 2023
Nancy
United States of AmericaA safety deposit box in the room.
Breakfast had a large selection of foods to choose. Hotel conveniently located near White Marsh Mall.
Stayed in June 2023
Reviewed: June 20, 2023
Lore_19
United States of AmericaThe hottub didnt work and theres no notice of such a thing. I feel like if your gonna charge full prices for rooms all the amenities should be available. And the 2nd desk attendant the morning after i arrived came off as not very hospitable when i had said Goodmorning to him. Then i asked for his name wich was Brian and he all of a sudden became very pleasant.
It was very clean and comfortable and cozy. The 1st desk attendant when i arrived was wonderful.
Stayed in June 2023
Reviewed: June 5, 2023
Qiwen
United States of AmericaShampoo wasn’t refilled. Bathroom is better to be updated.
Clean, quiet, convenient.
Stayed in June 2023
Reviewed: May 8, 2023
Carla2009howell
United States of AmericaI the room had a few minor issues. For example, the shower head attached to a hose did not have the proper hook to hold it in place. It was broken.
Location was why I was there.
Stayed in May 2023
Reviewed: April 27, 2023
Elizabeth
United States of Americathe small rooms and they need to be updated
room was extremely small and had ants, this hotel is nice on the outside and in the lobby but the rooms needs to be updated.
Stayed in April 2023
Reviewed: March 27, 2023
Tom
United States of Americapillows
Stayed in March 2023
Reviewed: March 6, 2023
Patricia
United States of Americait was difficult to find someone at the front desk, the bar and no one answered for room service
the location was wonderful ideal location to everywhere.
Stayed in March 2023
Reviewed: March 3, 2023
Richard
United States of AmericaOur room apparently was a smoking room, with noticeable odor
Location was convenient to I-95 and to local restaurants, etc.
Stayed in March 2023
Reviewed: February 28, 2023
Edward
United States of AmericaRooms need a refresh
Location
Stayed in February 2023
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