310 North Madison Avenue, Yuma, AZ 85364 , United States of America
#12 of 36 hotels in Yuma
Guests' ChoiceBased on 77 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.8
Staff
9.2
Value for money
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 4, 2024
Martha
United States of AmericaIt was being remodeled so could not tell you what it will look once it is complete.
Location
Stayed in April 2024
Reviewed: March 2, 2024
Rj
United States of AmericaOutdoor hot tub at the pool area was broken and closed for repairs and the icemaker on our floor was also broken and awaiting repair.
When I booked, it indicated breakfast was included but it was not! It all worked out though,we walked down to the historic area and found a good restaurant🙂
Stayed in February 2024
Reviewed: January 29, 2024
Stefani
United States of AmericaOur bathroom door was very squeaky opening and closing
The rooms were beautiful!! Everything about this place was excellent. Beds and pillows are very comfortable and it's close to downtown.
Stayed in January 2024
Reviewed: November 25, 2023
Henry
United States of AmericaWater pressure in bathroom at sink.
Location , room & service.
Stayed in November 2023
Reviewed: November 1, 2023
Paul
United States of AmericaFriendly staff, comfortable room, good location.
Stayed in October 2023
Reviewed: October 24, 2023
Annalisa
United States of AmericaI didn't like that when me and my mom went for breakfast we got questioned that we weren't on the list. So, we had to stand there like we did something wrong. When in actuality I paid extra through here to have breakfast. The front desk said the manager would refund, but still had to charge. I'm gonna check and hopefully the manager did. I also had to wait over 30 minutes for the guy checking me in confirm that I did book a room. He had to call booking.com even though I had the app with confirmation and pin. Finally, he found the room. It was a nice stay but those incidents could of been avoided. Less embarrassing too.
I liked how clean the rooms were, very classy.
Stayed in October 2023
Reviewed: October 18, 2023
Cathleen
United States of AmericaThe windows were very dirty
Comfortable bed
Stayed in October 2023
Reviewed: May 26, 2023
Catherine
United States of AmericaHotel room Windows need cleaned.
Great staff, quiet hotel, nice breakfast. I was there hotel guest of the day! I love stuff like that.
Stayed in May 2023
Reviewed: April 15, 2023
Letrica
United States of AmericaThe only downside to this property is the price point. In this area, I feel like the hotel is overpriced. I thoroughly enjoyed my stay, but felt like it cost too much.
The rooms are extremely comfortable with excellent beds. Good water pressure and plenty of hot water. In room Keurig coffee. The staff were very nice.
Stayed in April 2023
Reviewed: March 23, 2023
Briant
United States of AmericaNicely appointed friendly staff
Stayed in March 2023
Reviewed: March 23, 2023
Raylene
United States of AmericaThe lady who checked us in was very nice.
Stayed in March 2023
Reviewed: January 20, 2023
D
United States of AmericaNo price difference from busy season to off-season.
Stayed in December 2022
Reviewed: November 27, 2022
Cathleen
United States of Americacomfortable
Stayed in November 2022
Reviewed: November 2, 2022
Harvey
United States of AmericaLocation, older part of town. Downtown area could use some updates.
Room was great, just didn’t love the location, although pretty view, River, it was quiet.
Stayed in October 2022
Reviewed: October 3, 2022
Cathleen
United States of Americastaff very nice
Stayed in October 2022
Reviewed: September 14, 2022
Steve
United States of Americanothing
excellent
Stayed in September 2022
Reviewed: September 9, 2022
Fred
United States of Americamenu variety
staff and location
Stayed in September 2022
Reviewed: December 6, 2021
Cathleen
United States of Americanothing
breakfast and the staff
Stayed in December 2021
Reviewed: November 27, 2021
Greg
United States of AmericaHow long it is taking to credit my 50.00 dollar damage fee to my credit card.
Stayed in November 2021
Reviewed: July 24, 2021
Carolyn
United States of AmericaParking
Staff was fantastic
Stayed in June 2021
Reviewed: July 21, 2021
Kathy
United States of AmericaAir conditioner was super loud!!!!!! Windows needed to be washed.
Breakfast was good
Stayed in July 2021
Reviewed: July 18, 2021
Natalie
United States of AmericaMore tea options with the kuerig. We are tea drinkers and we only received 1 tea. Maybe when booking we can get a choice of tea or Coffee
We always enjoy the Hilton when we can afford a nicer hotel when we travel. This weekend we spoiled ourselves as we found a great deal!
Stayed in July 2021
Reviewed: June 28, 2021
Jonathan
United States of AmericaNothing...well it would be nice to eat a late breakfast. we are on vacation and sleep pretty late.
we slept thru breakfast but everything was great otherwise. We'll be back!!
Stayed in June 2021
Reviewed: June 25, 2021
Ari
United States of AmericaGreat place to conduct business.. nice clean spacious king room and work table
Stayed in June 2021
Rome, Italy
Marina, Croatia
Pavčina Lehota, Slovakia
Trawas, Indonesia
Houston, USA
Holmsjö, Sweden
June Lake, USA
Vence, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content