18800 MacArthur Boulevard, Irvine, CA 92612, United States of America
#23 of 31 hotels in Irvine
Guests' ChoiceBased on 301 hotel reviews
7.6Cleanliness
8.1
Comfort
8.3
Location
8.6
Facilities
8.0
Staff
8.2
Value for money
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 21, 2024
Martha
SwitzerlandThe balcony door in the room was broken and didn’t close all the way.
Close to airport but needed a shuttle due to large highway in between the airport and hotel. Needed to call the shuttle from the pick up point. However shuttle drivers in time and friendly.
Stayed in February 2024
Reviewed: January 17, 2024
Ruben
United States of AmericaI have been a guest at this hotel on three occasions. Its proximity to SNA airport makes it an ideal choice for brief overnight stays. The bar is excellent, although the food does not meet the same standard. While the rooms are tidied, there is an odd sensation that they aren't truly clean, possibly due to a lingering damp odor. The nights are peaceful, but the parking policy is frustratingly inconvenient, as it doesn't accommodate multiple entries and exits.
Stayed in January 2024
Reviewed: November 25, 2023
Karen
United States of AmericaParking is very expensive.
Stayed in November 2023
Reviewed: October 3, 2023
Eisenhower
United States of AmericaAn establishment like this should have people that present themselves professionally nexus to what the hotel's image is being portrayed. First, upon checkout, a girl with a nose hoop, acting exactly the way she looked - horrible! Horrible attitude and does not listen very well. The lady who was the operator upon arrival when requesting for a shuttle, has issues with listening and comprehending questions that are not scripted within her process. Just not a good representation for an establishment in a city like this....
This place is nice! I could have not asked for more regarding the location (perfect), free shuttle to airport, close by convenient store, nice simple restaurant downstairs, room was spacious with large television, room was clean, air con worked exceptionally well, bathroom was clean and the products in the bathroom are of decent quality (shower gel, shampoo, conditioner) bed was very comfortable, view was very nice for me while eating my breakfast.... The lady who checked me in was very nice and knowledgeable!
Stayed in September 2023
Reviewed: September 25, 2023
Jon
United States of AmericaThe AC was sporadic and parking was $42 a day!
You can walk from SNA
Stayed in September 2023
Reviewed: August 9, 2023
Julie
United States of AmericaHad to pay for overnight parking as a guest and didn’t get king size bed as I had booked.
Stayed in August 2023
Reviewed: July 16, 2023
Herman
IsraelAccess to balcony unfairly blocked by the hotel. Very expensive restaurant. 1 bier costs more than 10 dollars. Airport prices. Poor choice of menu.
Close to airport, swimming pool, room size, atmosphere
Stayed in July 2023
Reviewed: June 20, 2023
Youngjun
South Korea1. Door battery was gone. But not fast service. 2. Nothing.
1. Location is very good. 2. Starbuck is good but expensive. And coffee was.. weak. 3. Good service. But very busy. 4. Water is good.
Stayed in June 2023
Reviewed: May 25, 2023
Enrique
GuatemalaRestaurant used to have a broader menu that included more options. Very limited nowadays.
Closeness to the airport and easiness to commute to and from it using the hotel's shuttle.
Stayed in May 2023
Reviewed: April 5, 2023
Will
United States of AmericaThe heater was noisy.
Very clean and quiet, except for heater.
Stayed in April 2023
Reviewed: February 5, 2023
Mark
United Kingdomnoise from outside - planes Landing
smart modern convenient
Stayed in January 2023
Reviewed: December 29, 2022
Renee
United States of AmericaThe property was a good value, however our beds were like an oversized twin which was very uncomfortable. The hotel was a little older, but the beds were the biggest issue.
The staff was amazing. They text us to see how we were doing the first night and we’re very accommodating.
Stayed in December 2022
Reviewed: December 22, 2022
Ashley
United States of American/a
I liked how they had meals available for every meal time, a bar, and Starbucks
Stayed in December 2022
Reviewed: December 21, 2022
Oceanalovr
United States of AmericaNeeds updates to compete with other standards of the area and what Hilton brand usually accomodates. Needs deeper cleaning in bathroom.
Location in proximity to airport was great. Shuttle to the airport started at 5am, 5 min drive to airport. Cozy big beds. Staff was nice, and room was overall nice.
Stayed in December 2022
Reviewed: November 17, 2022
Josephine
United States of AmericaParking was really expensive and I was disappointed that it wasn't free.
Stayed in November 2022
Reviewed: November 13, 2022
Manuela
United States of Americaentrance to the hotel is a bit awkward.Uber driver could not find us and ended up cancelling the ride
easy check in, attentive staff, nice room, comfortable bed
Stayed in November 2022
Reviewed: November 13, 2022
Shah
United States of AmericaThere was No water In room. Nor A Microwave in Room
Location was Awesome
Stayed in November 2022
Reviewed: September 17, 2022
Jonathan
United States of Americadouble room has small beds
location
Stayed in September 2022
Reviewed: September 6, 2022
Beckyrh
United States of AmericaMost hotels have basics like ear plugs or toothbrushes. No ear plugs and I needed them.
Generally nice facility. Nice outdoor pool area.
Stayed in September 2022
Reviewed: August 22, 2022
Yoan
United States of AmericaThe cleaning staff , the price for the parking
The pool, the mini bar
Stayed in August 2022
Reviewed: August 22, 2022
Theresa
United States of AmericaWhen I booked the room, I booked a king bed. At check-in I was told that due to the time of arrival, there were no more king beds available. Other acceptable arrangements were made, however.
Beautiful property. Room was very nice/beds were comfortable. Wonderful amenities.
Stayed in August 2022
Reviewed: August 19, 2022
Sara
United States of AmericaNo restaurants nearby. Lobby cafe $$$$.
Close to airport. Pool was wonderful. Justin was great and very helpful.
Stayed in August 2022
Reviewed: August 16, 2022
Marta
United States of AmericaThe price of breakfast was quite expensive ($25) , so I didn't order it.
The room was clean and comfortable. I checked in almost at midnight due to a flight cancellation. I had to request a toothbrush and toothpaste because of the emergency housing. The hotel was out of toothbrushes, but was able to supply me with toothpaste. The next morning, I requested deodorant and it was available. The staff were courteous and helpful.
Stayed in August 2022
Reviewed: July 2, 2022
Veronika
United States of Americaplump female receptionist, shower did not work
Wonderful receptionist guy, delicious breakfast and most importantly - perfect cleanliness
Stayed in May 2022
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