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  5. Reviews of Hilton Miami Airport Blue Lagoon

Reviews of Hilton Miami Airport Blue Lagoon This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5101 Blue Lagoon Drive, Miami, FL 33126, United States of America

#146 of 200 hotels in Miami

Guests' Choice

Review Score

Based on 1899 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.4

  • Facilities

    7.6

  • Staff

    8.0

  • Value for money

    7.0

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 3, 2024

    8.0
    Close to the airport
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are old little bit old, but nothing that will compromise the stay.

    Very well located, close to airport, if you have another flight feet’s perfect.

    Stayed in May 2024

  • Reviewed: June 2, 2024

    7.0
    Overall good experience
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No fridge! That really surprised us and made it inconvenient

    Location was good. Hotel room was comfortable

    Stayed in May 2024

  • Reviewed: June 1, 2024

    7.0
    Good hotel with easy access to the airport
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    Easy access to airport via hotel shuttle. Clean and comfortable room. The hotel assigned me a quiet room with a nice view as I requested.

    Stayed in May 2024

  • Reviewed: June 1, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Lagoon View
    • Stayed 2 nights
    • Submitted from a mobile device

    Wasn't as clean

    Staff friendly

    Stayed in May 2024

  • Reviewed: May 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Lagoon View
    • Stayed 1 night
    • Submitted from a mobile device

    Great location….close to the airport and only a 20 min drive to Miami.

    Stayed in May 2024

  • Reviewed: May 29, 2024

    7.0
    We enjoyed the grounds and pool, but the room was less than what we expected.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 2 nights

    The room needs updating also the beds. a mini refrigerator and microwave were something we expected to have but there was neither one.

    The property was nice.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    7.0
    Great place to stay but bathrooms need updating
    • Leisure trip
    • Couple
    • Room with Two Queen Beds and Bath Tub - Mobility Access
    • Stayed 1 night

    Bathroom needed updating. Paint was peeling off the inside door badly, which kind of tainted the stay, as a nice fresh bathroom is important to me

    Reception area very nice and restaurant served us food close to closing time without argument. can not fault service.

    Stayed in April 2024

  • Reviewed: May 16, 2024

    8.0
    Overall, it was OK for a one night overstay before my cruise
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was kinda dirty. The floors smelled very dirty.

    I like the fact that the hotel had different types of restaurants and a gift shop

    Stayed in May 2024

  • Reviewed: May 14, 2024

    7.0
    It was overall okay.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn’t like that it was super expensive and was not allowed to bring food by the pool. They were trying to force order from their diner. Which was expensive too. Me & my family spent close to 5k for these rooms and couldn’t bring outside food to save money. & the rooms did not have a refrigerator or microwave in it.

    I like how luxurious it was

    Stayed in May 2024

  • Reviewed: May 12, 2024

    6.0
    The bed was comfortable and the room was large
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The property was showing its age.

    The location was very close to Miami International Airport

    Stayed in May 2024

  • Reviewed: May 11, 2024

    8.0
    After the initial shuttle issue everything else went according to expectations
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    The airport pick up shuttle was a bungled mess. No clear communication about where to catch it. Understaffed. Runs every 30 minutes. First one passed us by. The second was standing room only and very dangerous with my husband having to stand with our suitcases in the front entry way. After traveling for hours and waiting an hour for a shuttle we just held on and prayed.

    Clean. Restaurant and coffee shop on premises. Beautiful patio and pool area.

    Stayed in May 2024

  • Reviewed: May 11, 2024

    6.0
    Ok
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Loud noise in the morning

    Very noisy room next to us (653) I believe was from the shower at 7am after our first night stay but staff on the morning did not care or wanted to check even though I showed a video with sound of the very load noise

    Stayed in May 2024

  • Reviewed: May 6, 2024

    6.0
    We really liked the common area of the hotel, but we were very disappointed with the room
    • Business trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was extremely dusty. The lock on the door didn't work properly.

    The pool area

    Stayed in May 2024

  • Reviewed: May 4, 2024

    8.0
    It was ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Shuttle to airport no matter what time as we had to take an Uber as we had an early flight

    Location to airport was awesome

    Stayed in April 2024

  • Reviewed: May 1, 2024

    8.0
    Well located, great view of Miami and close to great amenities
    • Business trip
    • Solo traveler
    • King Room - Lagoon View
    • Stayed 1 night
    • Submitted from a mobile device

    It’s a bit dated and the windows etc were so dirty it was hard to enjoy the view!

    The location is ideal, the pool is lovely and the facilities are good!

    Stayed in March 2024

  • Reviewed: April 30, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    there was not a big selection on food. but what we had was good. wish more restaurants were around us without having to take a taxi

    the Jacuzzi was excellent. perfect jets. hot water

    Stayed in April 2024

  • Reviewed: April 27, 2024

    7.0
    All good except the desk clerk
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The desk clerk, he who looks like Freddie Mercury is the most obnoxious little man on the planet.

    Great airport location. Nice clean & comfortable rooms

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    Awesome 👌
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like that breakfast wasn't included even if it was just for 1 breakfast trip .. No outlit next to bed to charge ur phone. Luckily I brought a long cord to reach the outlet attached to the lamp !

    I like the outdoor pool area . Inside us nice as well with the restaurant/bar . Breakfast looked amazing but didn't geta chance to try it because I thought it was included The Starbucks inside was amazing as well. Comfortable beds with an amazing view if the planes taking off!!! That was the best part for me! . Walking inside this hotel is awesome and very cold once off the elevator on the 5th floor so if your HOT HOT ,no worries here !!

    Stayed in March 2024

  • Reviewed: April 20, 2024

    6.0
    A quick stay the night before my cruise.
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff never answered the phone when I called, interior windows had handprints and needed to be cleaned, refrigerator‘froze’ my water, bathroom has a broken and oxidized mirror, lamp was missing a knob and furniture was chipped and has seen better days.

    Lobby and location, Hilton Honors guest.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Good choice for an overnight stay close to the airport but bar and dining choices could be improved
    • Leisure trip
    • Couple
    • Room with Two Queen Beds and Bath Tub - Mobility Access
    • Stayed 1 night
    • Submitted from a mobile device

    Choice of dining facilities were poor

    Location to airport was excellent

    Stayed in March 2024

  • Reviewed: April 17, 2024

    8.0
    Great place to stay don’t bring a car
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The parking was at an extravagant price

    You felt like you were on vacation when they stepped on the property rare for an airport hotel.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    Building rooms Carpets ext. Outdated Need to be replaced and painted

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Lagoon View
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was excellent

    Stayed in March 2024

  • Reviewed: April 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Hotel was very accommodating, airlines canceled our flight so we needed an overnight stay. Very pleased with Hilton, made a difficult trip better with a safe and comfortable haven.

    Stayed in April 2024

Showing 1 - 25

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