1601 Biscayne Boulevard, Miami, FL 33132, United States of America
#88 of 197 hotels in Miami
Guests' ChoiceBased on 1811 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.6
Facilities
8.1
Staff
8.5
Value for money
7.6
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 23, 2024
Matthew
United States of AmericaThe hotel staff was very friendly and attentive. Any needs that arose were handled quickly.
Stayed in May 2024
Reviewed: May 20, 2024
Sonia
United States of AmericaI did not like the fact I had to pay an extra $45 for the parking.
Stayed in May 2024
Reviewed: May 18, 2024
Albert
CanadaThe lifts , they were not the greatest . Confusing had to walk down the stairs as lifts were soooooo busy did not like that
Clean the food was great the staff were nice
Stayed in April 2024
Reviewed: May 17, 2024
Garry
United KingdomShower wasn't great
Pool area nice
Stayed in April 2024
Reviewed: May 14, 2024
Abimbola
Turks & Caicos IslandsFor a prestigious hotel, the room was pretty basic. The bath where the shower is, was backing up (not flowing properly). The shower control for hot & cold was a bit trick as well.
The location was great as it is conveniently located to the areas we were visiting and the airport.
Stayed in May 2024
Reviewed: May 10, 2024
Khaled
United Arab EmiratesKarim from Reception was the best in my experience in the hotel. He helped me a lot with everything.
Karim from Reception was the best in my experience in the hotel. He helped me a lot with everything.
Stayed in May 2024
Reviewed: May 9, 2024
Vijeta
IndiaMr. Alexander at the guests services. This man refused to send water in my room at 1 in the morning even when I told him I was ready to PAY for the bottles. Very clearly I stated I will pay for it, please send them to my room. He instead asked me to go on different floors of the hotel and try getting from the vending machines since the one on my floor wasn’t working. He has been my only disappointing encounter on our trip to Miami. He made sure to not send water to my room and left us thirsty that night. I mean HILTON has appointed such people as their employees? Never would anyone do that for a basic necessity. Water!!! It was a matter of JUST WATER. No wrong demands were made. He tells a woman at 1 am to go check all the floors for WATER. This is the hospitality I get ?
The cleanliness and room sizes were good. It’s a good location.
Stayed in May 2024
Reviewed: May 6, 2024
Peter
United KingdomFan/aircon very loud and noisy. Swimming pool was out of action. Wasn’t informed upfront, otherwise would have cancelled.
1600/1601 restaurant and breakfast was very good. Big bathroom. Big room.
Stayed in May 2024
Reviewed: April 27, 2024
Barbara
United KingdomLocation was great for the criuse port and the hotel offers a shuttle bus to all the ships
Stayed in April 2024
Reviewed: April 22, 2024
Akshay
United KingdomOne member of staff complained at us for sitting/lying on a sofa. We were out the way of anyone else who was in there minding our own business. Many members off staff had seen us didnt see a problem with anything. Except one person who decide to go out of his way just to tell us we cant sit like that. Unprovoked and unprofessional in my opinion.
The property had friendly and welcoming staff, the rooms were nice and the beds really comfy. Location is decent depending on what you are planning to do in Miami. If youre looking to go to the beach most days then the location isnt ideal but also isnt bad as its only a 15-20 minute car journey. If youre looking at doing other things then downtown Miami is a great location
Stayed in April 2024
Reviewed: April 22, 2024
Robert
Puerto RicoNo complaints.
The whole experience...rooms view awesome. Location awesome.
Stayed in April 2024
Reviewed: April 21, 2024
Hernandez
United States of AmericaThe fact that I traveled all the way from California and was looking forward to pool time, just for the pool to be in maintenance throughout my entrie stay.
Location was good to attend Ultra, staff was quite friendly and enjoyed the breakfast.
Stayed in March 2024
Reviewed: April 12, 2024
Tammy
United States of AmericaConvenient to the port
Stayed in April 2024
Reviewed: April 10, 2024
Lashonda
United States of AmericaNo complaints
The location was great. Very close to the port for those going on a cruise. Clean rooms. Nice staff.
Stayed in April 2024
Reviewed: April 9, 2024
Matija
CroatiaNice clean swimming pool and gym. Location 👌
Stayed in April 2024
Reviewed: April 7, 2024
Elad
IsraelWhen we wanted to park they told us it would be a problem if we wouldn’t valet. So we did. It cost 50$. What a rip off.
I guess location
Stayed in March 2024
Reviewed: April 2, 2024
Ashely
United States of AmericaOur bathroom, the stink and the tub drain was stopped up, which caused a slow drain.
The view from my room.
Stayed in April 2024
Reviewed: March 25, 2024
Wei
Australialocation
Stayed in March 2024
Reviewed: March 22, 2024
Ryan
United States of AmericaEasy to deal with. Close to port
Stayed in February 2024
Reviewed: March 22, 2024
Regina
El SalvadorThe hallways to the room HORRIBLE Super dark and the ceilings are sooo low and on top of it it smelled like cigarettes 🚬
The room and the lobby
Stayed in March 2024
Reviewed: March 16, 2024
Selina
United States of AmericaRoom- Shower looked like it is only wiped down and could use a good scrub. The advertised pool was not open, despite being filled with water at a time the Miami weather was near record highs! Therefore our family had nothing to do onsite in between venturing out beyond the hotel. I do not feel our rate compensated for the one big amenity being unavailable. Downtown is not my fav for family, especially at night, but we had other plans that made it convenient enough and only went door to door via Uber after dark. Would choose elsewhere next time.
The food at the restaurant was great and so was the servers. The front desk was always helpful and knowledgeable. Most of main room looked clean and beds were comfortable.
Stayed in March 2024
Reviewed: March 11, 2024
Umoren
NigeriaBreakfast Wass not fantastic very little options
I loved my room it was very spacious for just my husband and i
Stayed in February 2024
Reviewed: March 9, 2024
Claire
United KingdomThe cost of a shuttle to the cruise port, was 10 dollars per person, $40 for 2 adults and 2 kids, although overpriced was easy. The pool is closed for maintenance, with the pool open this hotel would be exceptional. Slightly old fixtures and fittings in the bathroom- walk-in shower needed as well as modernization project.
Warm welcome with a bonus of early check-in. Fabulous foyer. Good location. Lots of cruise travellers. Incredible room on 10th floor with wrap-around windows-simply amazing. Comfortable beds Safety deposit box. The supermarket is very near.
Stayed in February 2024
Reviewed: February 23, 2024
Antonio
BahamasWhy there is a coffee maker inside the cabinet and is not plugged it can't be plugged? Really???
Stayed in February 2024
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