2200 Elm Hill Pike, Nashville, TN 37214, United States of America
#114 of 197 hotels in Nashville
Guests' ChoiceBased on 1033 hotel reviews
8.0Cleanliness
8.5
Comfort
8.6
Location
8.6
Facilities
8.3
Staff
8.5
Value for money
7.8
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Teri
United States of AmericaAir/heat unit made noise like door closing with every cycle Breakfast buffet not the greatest and pricey
Friendly staff Cleanliness
Stayed in April 2024
Reviewed: May 2, 2024
Tamara
United States of AmericaShower control broke while I was in the shower. Maintenance had to be called, but Jimmy fixed the problem quickly.
Bed was comfortable. Front desk staff were very friendly and helpful.
Stayed in April 2024
Reviewed: April 30, 2024
Kionna
United States of AmericaStaff were super friendly and hospitable. Room was also in excellent condition!
Stayed in April 2024
Reviewed: April 30, 2024
Tracey
United States of AmericaMy room wasn’t up to the Hilton standards I have experienced in the past. There was no soap in the bathroom, a used Keurig pod in the coffee maker, a diet Mnt Dew in the mini refrigerator from a previous guest, and long black hairs (NOT mine) on the back of the toilet.
Location, convenience, amenities
Stayed in April 2024
Reviewed: April 29, 2024
Angela
United States of AmericaThe first night we arrived there was no hot water but they did quickly get it resolved the next day.
The hotel was very nice, clean and well kept.
Stayed in April 2024
Reviewed: April 29, 2024
Niita
United States of AmericaIt advised a jacuzzi and this location does not have one
Stayed in April 2024
Reviewed: April 29, 2024
Dusan
AustriaOn arrival day, there was no warm water to shower, only cold water. The second day our room was not cleaned, we only got new towels, the old ones wer left in the room.
Stayed in April 2024
Reviewed: April 29, 2024
Mary
United States of AmericaMy room was too far away from the elevator and really high up the 12 floor, and no Complimentary Breakfast, most Hotel I’ve stayed in provides breakfast
The staff were nice and the food was good
Stayed in April 2024
Reviewed: April 29, 2024
Melissa
United States of AmericaNo continental breakfast, expected more for the price
Nice property, but definitely expected more because of the price. I was really disappointed they didn’t even offer a free continental breakfast
Stayed in April 2024
Reviewed: April 28, 2024
Tony
United States of AmericaNeeded extra towels. There were 3 of us and room was set up for 2. Staff at desk was great and sent housekeeping up. Unfortunately they didn’t knock and opened door and freaked us out a little. Maybe they thought we weren’t there. Everyone was very pleasant for our stay.
Breakfast was great! Should have more bagels out. The butter and cream cheese should be with them, not across the other side of buffet. Should offer little container of milk for tea so a big container doesn’t go to waste. Just suggestions
Stayed in April 2024
Reviewed: April 28, 2024
Todd
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: April 24, 2024
Michele
United States of AmericaA lower room overlooking the lobby is always noisy. TV didn't work because of no signal. The water temp in the shower fluctuates from cold to extremely hot. We always book this hotel for sleeping before and after a flight. Usually don't have these issues with rooms on the higher floors. But just sleeping before and after our flights.
Convenient for flights and parking long term Great shuttle system and affordable parking. The staff and shuttle driver are always very accommodating.
Stayed in April 2024
Reviewed: April 22, 2024
Tracey
United States of AmericaConvenient to the airport, very clean.
Stayed in April 2024
Reviewed: April 22, 2024
Sallie
United States of AmericaElevator sounded like it was ready to crash at any moment
It was clean. The lotion was amazing. Lol
Stayed in April 2024
Reviewed: April 22, 2024
Theresa
United States of AmericaManager of hotel called me a few hours before check in to tell me that my room was downgraded from a King Suite to a double queen. The reason I was given was that a flight was cancelled and they were attempting to accommodate the people already staying. She said she would give us free parking, a discount on our room and give us breakfast coupons. I was fine with this since I can sympathize with cancelled flights and the headache of that. When I got to the hotel to check in, found out we were actually downgraded because of last minute bookings with the supercross crew and the fact that they all wanted to stay on the same floor. I did not receive any discount for the inconvenience of my room being downgraded, I just paid the cost of the smaller room. Also, parking was free at this hotel anyway so she lied telling me that free parking came with my King Suite but she would also give me free parking with the downgrade. All we received for the trouble of changing rooms was breakfast coupons for breakfast that wasn’t great.
The staff was extremely nice and helpful. The hotel itself was nice.
Stayed in April 2024
Reviewed: April 15, 2024
Priscilla
United States of AmericaNo amenities for guest except for coffee maker and fridge in room. The electricity went off for almost 30 minutes the second day we were there. It made us feel trapped in the room.
It was beautiful and comfortable.
Stayed in April 2024
Reviewed: April 9, 2024
Nathan
United States of AmericaThe fact there was no microwave in the room was my only complaint
It was very clean. The food and service was amazing.
Stayed in April 2024
Reviewed: April 8, 2024
Robin
United States of AmericaThe commode in our room wouldn't flush, However, we called for service and they came immediately and fixed it. The hallways were so cold would have liked the temperature to be adjusted better in the hallways.
The hotel staff were all friendly and helpful. The bed was amazing and we had a very restful stay. The food at the bar area was delicious. Definitely try the blackberry porkchop and chicken quesideas. Also, the service staff was very helpful and kind. Hotel is in a great location and we felt very safe and protected. I would recommend this hotel and plan to stay here again for future visits to Nashville.
Stayed in April 2024
Reviewed: April 8, 2024
Megan
United States of AmericaParking wasn’t free or WiFi
It was clean and staff was nice. Not too far from downtown or the mall.
Stayed in April 2024
Reviewed: April 7, 2024
Kim
United States of AmericaHad no paper cups for coffee. No extra toilet paper.
Love the bar! Beds are great and room very comfortable and quiet!
Stayed in April 2024
Reviewed: April 4, 2024
Graciela
GermanyBreakfast could be better
Staff was very friendly
Stayed in March 2024
Reviewed: April 3, 2024
Moneka
United States of AmericaThe associates was friendly
Clean , Nice Viewing
Stayed in April 2024
Reviewed: April 3, 2024
Wendy
United States of AmericaClose to airport
Friendly staff Close to the airport and free 24 hour shuttle
Stayed in March 2024
Reviewed: March 26, 2024
Nikole
United States of AmericaMy first room was over the atrium and I could hear talking in the lobby and people waking up for breakfast. I heard a plate break. I requested a room change that had a window instead of my room and balcony facing the lobby. I’m a light sleeper and didn’t get any sleep. I was accommodated and my room was changed.
Nice room and it was clean.
Stayed in March 2024
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