198 East Delaware Place, Streeterville, Chicago, IL 60611-1719, United States of America
#78 of 182 hotels in Chicago
Guests' ChoiceBased on 2479 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.2
Facilities
8.3
Staff
8.8
Value for money
8.1
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 5, 2024
Bharathy
IndiaCleaning staff were very grumpy and the pull out couch was extremely uncomfortable gave me a back ache. I had booked the room for 4 and one had to use the pull out couch
Location was excellent front line staff were excellent .
Stayed in June 2024
Reviewed: May 31, 2024
Angel
United States of AmericaI didn't like that they didn't provide free parking. Most of the parking was a bit far from the hotel. The microwave also didn't work.
Very Comfortable beds and pillows. Very clean, i would 100% book again.
Stayed in May 2024
Reviewed: May 28, 2024
Sylvia
United States of AmericaBeds too small, wasn't too clean.
Comfortable beds, good size TV
Stayed in May 2024
Reviewed: May 24, 2024
Kunmi
United States of AmericaThe property is older, but recently renovated. The bathroom is also a bit outdated (low water pressure). The tv is outdated, can’t sign into Netflix, have to pay for movies etc.
Great location, close to the lake, quiet neighborhood.
Stayed in April 2024
Reviewed: May 21, 2024
Alison
United States of AmericaThe toilet flushed very loudly and not well. We could hear a lot through the walls.
The swimming pool and fitness rooms
Stayed in May 2024
Reviewed: May 18, 2024
Ahmad
KuwaitThe price
The size and location
Stayed in May 2024
Reviewed: May 17, 2024
Graham
New ZealandBreakfast was rather expensive.
Hotel was in a great location convenient to shops, attractions. Metro and trains were relatively close by. Nice room with good facilties.
Stayed in May 2024
Reviewed: May 12, 2024
#nohatehere
United States of AmericaMy strong stench of cigarette smell in my room. The stench settled in my clothes.
The convenience to everything
Stayed in May 2024
Reviewed: May 10, 2024
Mark
United KingdomGreat business hotel and good value
Stayed in May 2024
Reviewed: May 8, 2024
Michaela
United States of AmericaThe self parking rate at 57 dollars per night is outrageous.
The hotel is very nice but what makes the experience great was the personnel.
Stayed in May 2024
Reviewed: May 6, 2024
Chiara
NetherlandsProperty is outdated in the lobby and room.
Location was perfect
Stayed in May 2024
Reviewed: April 29, 2024
Dominic
United States of AmericaNo Room Service, room needs update
Location and size of room
Stayed in April 2024
Reviewed: April 25, 2024
Corey
United States of AmericaFor the price they need to do some upgrades.. The kids also said they didn’t like the pool it was dirty.
The location and staff
Stayed in March 2024
Reviewed: April 22, 2024
Patrick
United States of AmericaThe location is great.
Stayed in April 2024
Reviewed: April 16, 2024
Gabriel
BrazilThe offered parking is done through a secondary app, which was not said before the reservation.
Location and size of the room.
Stayed in March 2024
Reviewed: April 15, 2024
John
United States of AmericaOur television in the main sitting room did not work at all. Maintenance explained that signal was not working.
The staff was nice and helpful. The location was ok. Ok, view from the room looking onto Lake Michigan.
Stayed in April 2024
Reviewed: April 14, 2024
Amie
United States of AmericaNeeds maintenance. HVAC didn’t work properly.
Location. Suites format. Comfortable bed.
Stayed in April 2024
Reviewed: April 13, 2024
Constance
United States of AmericaBreakfast too expensive
Stayed in April 2024
Reviewed: April 13, 2024
Christine
United States of AmericaThe property was a little dated. The bathroom in our room has issues with the faucets and was overall dated.
Great location. Walking distance to a lot of places and close public transportation. Comfortable beds and spacious room for a family of 3. Room with a nice view of the lake.
Stayed in April 2024
Reviewed: March 31, 2024
Vivian
Puerto RicoThe air conditioning was right to the bed, so it was somehow uncomfortable. The hotel was packed and not all the elevators were working. Big lines to take the elevators.
Great Location .
Stayed in March 2024
Reviewed: March 31, 2024
George
United States of AmericaPool was loud and extremely over chlorinated. No exhaust fan in bathroom. Refrigerator was outdated and missing pieces. Long waits for elevators at times.
Great location, bed was comfortable, cleaning crew came every day. Staff was very friendly and helpful. Everything was clean.
Stayed in March 2024
Reviewed: March 29, 2024
Elizabeth
United States of AmericaAbsolutely beautiful place to stay! And a great view of the water, which I love. And it’s a close walk to a lot of great places downtown!:)
Stayed in March 2024
Reviewed: March 28, 2024
Angela
United States of AmericaPool was a madhouse. Rude adults amd children. We had to get up at 5am in order to enjoy the pool.
Staff was very helpful and friendly.
Stayed in March 2024
Reviewed: March 24, 2024
Shawna
United States of AmericaThe remotes and tv system was a little outdated and there was lack of information once in the room about what was offered at the hotel such as the breakfast buffet, room service, menus for hotel restaurant, or what other features were available at the hotel there was no way of knowing because the Hilton Honors app didn’t list it either.
The location was perfect because it was so close to everything to do walking distance away and having valet available made it so much easier to avoid parking hassle. Easy check in and check out and was easy to find our room.
Stayed in March 2024
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