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  5. Reviews of Hilton Vacation Club Cancun Resort Las Vegas

Reviews of Hilton Vacation Club Cancun Resort Las Vegas This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8335 Las Vegas Boulevard South, Las Vegas, NV 89123, United States of America

#92 of 219 hotels in Las Vegas

Guests' Choice

Review Score

Based on 2043 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.4

  • Facilities

    8.2

  • Staff

    8.4

  • Value for money

    8.1

  • Free WiFi

    7.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 8, 2024

    7.0
    Nice place but not clean & uncomfortable
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was hard as the floor & two pillows that had no support equaled no sleep ;( + there was 2 pup hairs in bathroom ( didn't see till am ) All the soap & shampoo was empty The slide part of the pool was closed.

    Room was huge , very large tub and nice balcony.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • ​Two-Bedroom Suite
    • Stayed 3 nights

    the 2nd bedroom had 2 really small twin size beds I wish they were 2 full size bed.

    I really like the fact there were 2 full size bathrooms.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Check in at 4 pm.

    Great custmer service , room was huge.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • ​Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The daily presentation tours. There was no privacy just constant ppl walking thru the pool area

    The staff was amazing, hotel was clean, and area was quiet

    Stayed in May 2024

  • Reviewed: May 6, 2024

    7.0
    It was an okay experience
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Clogged shower $300 dollar unexpected deposit Pool sections were closed too far from strip

    It was a pretty property.

    Stayed in April 2024

  • Reviewed: May 5, 2024

    8.0
    I absolutely loved the room but the bed was bad.
    • Leisure trip
    • Solo traveler
    • 1 BEDROOM 1 KING SUITE WITH ACCESSIBLE TUB
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was very uncomfortable. One side squeaked when I moved, the other side felt as lumpy as the side that squeaked. I found a decent spot in the middle.

    The staff was great. The breakfast was really good.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    8.0
    Overall it was a nice stay & I’d stay here again in the near future
    • Leisure trip
    • Couple
    • 2 BEDROOM 2 KINGS POOL VIEW DELUXE SUITE
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool was advertised as heated but it wasn’t & only half of the pool was only available. Tried to get a late checkout & possibly stay an extra day because of the late flight, the latest checkout was only a hour after the original checkout time & the room wasn’t available for a later stay.

    I liked the hospitality they held our bags because we had a late flight they were very nice the room was cleaned and comfortable room service responded when called. The balcony view was nice with the jacuzzi spacious

    Stayed in April 2024

  • Reviewed: May 3, 2024

    9.0
    Very nice resort tub was huge but was not clean well.
    • Leisure trip
    • Travelers with friends
    • ​Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    I did not like that when I made it I had to put a $300 hold on my card to stay at the property

    Very nice friendly staff and the scenery was absolutely amazing.

    Stayed in April 2024

  • Reviewed: May 3, 2024

    8.0
    Great time. Enjoyed it
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Didn’t clean my room. Ran out of towels

    Pool and nice restaurant

    Stayed in April 2024

  • Reviewed: May 2, 2024

    9.0
    Wonderful
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Big complaint is slats on sliding door shutters don’t open rendering much less light in room! Big issue since daylight is essential for me! No option for later than 11am checkout. Normal checkout 10am.

    Very comfortable space stocked with everything we needed for our stay. 2 bathrooms!! Very convenient to grocery and airport. Returned for 1 night prior to our flight. Spent 3 days earlier for family reunion.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Cleaning in the restroom

    Very convenient and confortable

    Stayed in April 2024

  • Reviewed: May 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • ​Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Location is good for families, far from casinos and quiet, but after 8pm everything nearby is closed

    Stayed in April 2024

  • Reviewed: April 30, 2024

    9.0
    Great but could be superb
    • Leisure trip
    • Group
    • ​Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Elevator needs improvement and pool experience could be better

    Everything except elevator break down

    Stayed in April 2024

  • Reviewed: April 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    Couldn't control room temp

    Beautiful for the price

    Stayed in April 2024

  • Reviewed: April 23, 2024

    7.0
    I loved the bed it was comfy .. the rooms and pools are amazing .. it’s the room service that ruined it all. Not respons
    • Leisure trip
    • Group
    • ​Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Room service took forever and did not clean unless asked to multiple times.

    The pools were amazing !

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    Great hotel
    • Business trip
    • Solo traveler
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 3 nights

    The grounds fitness center and pool were excellent!! Friendly and helpful staff.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    9.0
    Great spot away from the strip; quiet
    • Leisure trip
    • Family with young children
    • ​Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Can't complain! Food was decent. Not amazing but filled out hungry tummies. Kitchenette in room was outdated but still worked fine. Only thing we didn't like was the table pool was unavailable to play.

    The pool is awesome. Staff were very nice and helpful. Clean property, organized, secure. Overall it was a great stay and would return for sure!

    Stayed in April 2024

  • Reviewed: April 21, 2024

    7.0
    Nice stay but wish for a little more
    • Leisure trip
    • Family with young children
    • ​Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn’t like that there was only one pool opened and it was the smaller one. It just got so crowded. It made me reconsider if I would want to stay again. Bar closing at 8 is also a disappointment.

    Loved the location as it was a short distance from the strip but allowed for a sanctuary away from the hustle and bustle.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    Nice room. Very clean. Will definitely return!
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    One elevator not working, was less than stellar.

    Location was perfect. Spent most of our time at South Point with friends.

    Stayed in March 2024

  • Reviewed: April 20, 2024

    9.0
    Great experience and value for money
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    the service and facilities

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Happy!
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 4 nights

    We ate at the restaurant for lunch. Food was okay, overpriced, and didn't eat there again. We ended up door-dashing lunch the rest of the days and hitting the strip for dinner.

    Room was really nice and comfortable, with plenty of room for myself and 2 children. The first night the AC wasn't working and maintenance came quickly and fixed the problem immediately. The kitchen was updated, the room was clean, staff was friendly. Kids loved the pool! One section was not open in the 4 days we were there, but pool is big enough it didn't bother our stay. Hot tubs were nice & hot! Beautiful views. Pool hours when we were there on the weekend 9a-9p with slides opening around noon. We really enjoyed our stay. Off strip. 10-15 min Uber costing $20 each way. I had been reading mixed reviews, but it was perfect for our family. Nobody calling or hounding me about timeshare.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • 2 BEDROOM 2 KINGS POOL VIEW DELUXE SUITE
    • Stayed 4 nights
    • Submitted from a mobile device

    The balcony chaise lounge chairs were very dirty.

    Pools and slides

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Trying to sell you shares when you first check in ..ppl are tired from driving and things and just want to get to their room without all the hassle .

    The location and the pool

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Decent
    • Business trip
    • Family with young children
    • 2 BEDROOM 2 KINGS POOL VIEW DELUXE SUITE
    • Stayed 4 nights
    • Submitted from a mobile device

    Staff weren't happy to be working. Room couldve been a little cleaner. Hotel is very dated. One of the showers the water escapes as there is no berm or container. Also that same shower the shower head is too low.

    Pool and Gardens. Rooms are nice and big Good value and location. Quiet

    Stayed in April 2024

Showing 1 - 25

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