Reviews of Hilton Vacation Club Tahoe Seasons Lake Tahoe This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
3901 Saddle Road, South Lake Tahoe, CA 96150, United States of America
#12 of 58 hotels in South Lake Tahoe
Guests' ChoiceReview Score
Based on 853 hotel reviews
8.5Score breakdown
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Cleanliness
8.8
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Comfort
8.9
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Location
8.8
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Facilities
8.6
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Staff
9.0
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Value for money
8.6
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Free WiFi
7.5
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Reviewed: May 12, 2024
Aleksandr
United States of America10 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • 2 Bedroom 2 Kings Suite
- • Stayed 1 night
- • Submitted from a mobile device
Valet parking. Although it is free you have to wait for you car
Good location, closed to heavenly ski resort.
Stayed in April 2024
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Reviewed: May 4, 2024
John
United States of America4 Reviews8.0“over all all good”- • Leisure trip
- • Solo traveler
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 2 nights
the valet staff was a little aggressive in getting the car moved which led to no time to think, about what you needed to get out of the car which caused items to be left in the car and another trip to retrieve. This happened on my 2023 trip too.
Everything was great food, accommodations, hot tub etc
Stayed in April 2024
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Reviewed: April 29, 2024
Stephen
United Kingdom23 Reviews1 helpful vote8.0“Beautiful stop , huge rooms”- • Leisure trip
- • Family with young children
- • One Bedroom Standard
- • Stayed 2 nights
- • Submitted from a mobile device
Rook was lovely but the bed / pillows were not the most comfy I've slept in but they were OK. Set back up a hill behind the main town and to be fair the hotel has a free shuttle service , the fact we had an issue with our phones and couldn't get the app was on us not the hotel. Nice walk down to the town but wouldn't want to walk back up!! Would defineteky recommend and stay again
Friendly staff and huge rooms. Good value for money. Beautiful location ( as you'd expect in tahoe tbf )
Stayed in April 2024
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Reviewed: April 23, 2024
Ermey
United States of America4 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Everything was amazing. The only thing I would change is that we we are told there's only valet parking. I wish I had known beforehand so I could have brought cash to tip the valet.
The rooms were amazing and the pool and spa were a plus!
Stayed in April 2024
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Reviewed: April 19, 2024
Neal
United States of America5 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Good location right next to heaveny tram, and also we definitely liked the free valet parking Rudy greeted us when we arrived and he was awesome. The hotel has gaming room and coffee bar which was closed when we were there but they had coffee in the lobby overall will stay here again next time we go to south tahoe. Will recommend it to my friends n family
Stayed in April 2024
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Reviewed: April 10, 2024
Caruso
United States of America1 review10“Great”- • Business trip
- • Family with young children
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Great
Great
Stayed in April 2024
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Reviewed: April 9, 2024
John
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 5 nights
- • Submitted from a mobile device
Breakfast was not offered, which was a bummer. The staff was friendly and the rooms were clean.
Stayed in March 2024
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Reviewed: March 23, 2024
Elizabeth
United States of America7 Reviews8.0“Great place in a great location to access Heavenly without a car”- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 2 nights
Fold out bed was not the most comfortable place to sleep but they never are. The kitchen ware was all plastic - plastic plates, plastic utensils, paper cups, rather than actual dishes, coffee mugs, and silverware.
Room was very clean and comfortable. Enjoyed the sauna and hot tub (though it was often full!) and the valet was quick. Loved the easy walk to the tramway to get up the mountain.
Stayed in March 2024
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Reviewed: March 17, 2024
Sue
United States of America15 Reviews10Exceptional- • Leisure trip
- • Couple
- • One-Bedroom King Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Nice room. Friendly staff. Close to lifts
Stayed in March 2024
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Reviewed: March 15, 2024
Naoki
United States of America8 Reviews2 helpful votes9.0“Superb location to ski center.”- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Lots of night noise due to the ski machinery, I guess fixing /cleaning ski courses. Although close to the ski center, not too many nearby options to eat.
Literally 3 min walk to Heavenly, the closest hotel from the California entrance. Really nice 2 ambient, clean and spacious. Staff was super helpful. Valet parking included.
Stayed in March 2024
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Reviewed: March 11, 2024
Andrea
United States of America57 Reviews5 helpful votes7.0“Perfect location to enjoy the slopes but not very cozy if you want to relax afterwards”- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite
- • Stayed 3 nights
- • Submitted from a mobile device
The rooms have been recently remodeled and are worse than they previously were. Basically minimal facilities. This time they didn’t offer even the minimal breakfast service that used to be available last year (but maybe this was a temporary problem)
The location is unbeatable, just a few steps from the slopes. The staff is also very helpful and super friendly.
Stayed in March 2024
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Reviewed: March 7, 2024
Arunkumar
United States of America7 Reviews8.0“Good hotel even though it felt dated”- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 1 night
Some of the features felt dated Beds were not that comfortable and we had trouble sleeping
Rooms were spacious Close to heavenly resort
Stayed in December 2023
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Reviewed: February 18, 2024
Jerry
United States of America11 Reviews7.0“Great location and value in a dated property”- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Very dated, interior and hot tub need improving. The room is solid and comfortable.
Cannot beat the location to be able to hop on the heavenly ski resort tram just a few steps out their door and value
Stayed in February 2024
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Reviewed: February 10, 2024
Matthew
Australia10 Reviews10Exceptional- • Family with young children
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 5 nights
- • Submitted from a mobile device
No room service & only one restaurant close, although Himmel house is amazing but can just Uber eats etc so no worries
It was a great location for a ski trip It was a beautiful location a bit up the mountain less than 5 minutes walk to ski fields at California Lodge. The room was very spacious and very impressive, all amenities, massive rooms with nice views.
Stayed in February 2024
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Reviewed: February 7, 2024
Laureen
United States of America12 Reviews2 helpful votes9.0“Perfect”- • Leisure trip
- • Couple
- • One-Bedroom King Suite
- • Stayed 5 nights
- • Submitted from a mobile device
Clean.
Convenient
Stayed in January 2024
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Reviewed: February 1, 2024
Jason
Australia10 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Two Bedroom
- • Stayed 4 nights
- • Submitted from a mobile device
The sales push to join Hilton vacations. Constant non important messages. I'm on holiday, leave me alone please.
Free valet
Stayed in January 2024
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Reviewed: January 31, 2024
Brian
United States of America20 Reviews2 helpful votes8.0“Good hotel, has the potential to be great if they had better service.”- • Leisure trip
- • Couple
- • One Bedroom Standard
- • Stayed 5 nights
- • Submitted from a mobile device
Service was otherwise meh. The staff talked me out of getting my room cleaned. When we ran out of body wash, just left a canister in the room instead of replacing it ( it took a bit to figure it out). There was a dusting of snow the first night, nobody salted the driveway which is sloped and I slipped and fell. It would be nice if they had a restaurant there as nothing is nearby. We went to Safeway and bought items to be microwaved, and the had a coffee maker in the room.
Great location with a short walk to the Heavenly tram. Parking was valet only which I usually hate, but the service there was very quick.
Stayed in January 2024
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Reviewed: January 24, 2024
Ely
United States of America24 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Clean & Staff was so helpful!
Stayed in January 2024
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Reviewed: January 23, 2024
Disha
United States of America5 Reviews8.0“I canceled all the bookings I had made here for the season after the issues with my first stay.”- • Leisure trip
- • Family with young children
- • 2 Bedroom 2 Kings Suite
- • Stayed 1 night
This property has not become a part of Hilton resort and their customer service and payment portals have deteriorated since. They overcharged me for the room last minute at the property, they didn't refund money for canceled reservations. The only response you get from the front desk is we cannot do anything - contact hilton reservations or booking.com.
No breakfast. The stay is very close to Heavenly California Lodge and that is the biggest plus for this property.
Stayed in January 2024
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Reviewed: January 23, 2024
Mariana
Australia24 Reviews7.0Good- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 8 nights
The hotel doesn't offer cleaning services but doesn't really provide anything to clean the place ourselves... Given that I was there for a week, that started to become an issue...
Excellent location for people that are skiing.
Stayed in January 2024
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Reviewed: January 17, 2024
Anthony
United States of America9 Reviews1 helpful vote8.0“I had a fantastic and relaxing stay with my girlfriend.”- • Leisure trip
- • Couple
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
High pressure timeshare guy at desk marked “concierge”. I didn’t like that I had to give my car to the valet every time I drove it.
Quiet, clean, close to skiing
Stayed in January 2024
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Reviewed: December 29, 2023
Sharon
United States of America7 Reviews8.0“Awesome location, beautiful hotel, bring your own kitchen items.”- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 2 nights
The hotel does not have a restaurant and is not in walking distance of any restaurants, and all parking is valet, so the most convenient thing is to cook and eat in your room -- which is great except rooms are not supplied with any cookware. There is a microwave and a mini-fridge, but no microwave-safe dishes or mugs. The hotel provides one set of plastic plates, plastic cutlery, and paper coffee cups. It would be much nicer if ceramic plates, mugs, and basic kitchenware were included. The other drawback is that there is only one hot tub for the entire hotel, so it gets crowded and you will be kicked out at 10:00.
The location is unbeatable. Walk to the tram. This is the best location at Heavenly! The rooms are lovely and the updated lobby is really nice.
Stayed in December 2023
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Reviewed: December 27, 2023
Yuval
United States of America26 Reviews1 helpful vote9.0“Great hotel at a very convenient location”- • Leisure trip
- • Family with young children
- • One Bedroom Standard
- • Stayed 4 nights
There is no language store service
The room was clean and very comfortable. The location is great and the staff is friendly and helpfull.
Stayed in December 2023
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Reviewed: December 16, 2023
Ana
United States of America3 Reviews10“Great rooms. Great staff. Great location. Good opportunities.”- • Leisure trip
- • Group
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
I was accommodated a room change, as I had requested a tub in my trip booking, that was lost in translation with online booking, but Staff allowed me to change rooms either way. I need my baths! I was very pleased.
Stayed in December 2023
