325 Fire Monument Rd, Hinckley, MN 55037, United States of America
#2 of 2 hotels in Hinckley
Guests' ChoiceBased on 231 hotel reviews
5.1Cleanliness
5.9
Comfort
5.9
Location
7.3
Facilities
5.3
Staff
7.5
Value for money
5.9
Free Wifi
4.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 4, 2024
Douglas
United States of AmericaHallway smelled of Marijuana toilet would not shut off the property was dirty and had used toilet outside and old mattress and other trash piled up
It had a bed and a shower
Stayed in May 2024
Reviewed: June 3, 2024
Keaira
United States of AmericaPillows either stiff or thin. I asked for extra blanket an towels in special note to staff. An was ignored also wasn't told thermostat was broken in room no bathroom fan. Who ever put grout town all over bathroom tile an entry way to room didn't properly seal an set it was crumbing under my feet getting everywhere. Screens vere bent an allowed bugs in room. Back door broken no need for key get in building. Door door extra locks on door like the chain. Or latch. Couldn't add cold water in hot tub or else turn water brown. Due to not being able to keep room cooler due to AC thermostat being broken it made it hard to even use the hot tub kinda really upset hole reason we went there was for use of hot tub at our convenience yet the room was so hot with hot tub running
King hot tub suite . Big TV . Bed comfortable . Worked with us on our late check in. Had to borrow a fan from office. Staff was very kind clean room
Stayed in June 2024
Reviewed: May 5, 2024
Mike
United States of AmericaAir didn’t work. No breakfast. WiFi didn’t work. Parking lot full of really deep potholes. Bathroom was old and grungy.
That you can see your car from your room
Stayed in May 2024
Reviewed: December 7, 2023
Caleb
United States of AmericaOutside the rooms it smells like an ashtray and the interior is extremely old and dirty
Rooms looked nice. And smelled clean
Stayed in December 2023
Reviewed: October 10, 2023
Cardwell
United States of AmericaWe could smell someone smoking weed the entire time and we were in a non smoking room.
Stayed in October 2023
Reviewed: October 8, 2023
Jilayne
United States of AmericaNo soap, only shampoo in shower. Was non-smoking room but smelled like smoke.
Comfortable beds
Stayed in October 2023
Reviewed: September 26, 2023
Suzanne
United States of AmericaThey advertised a continental breakfast, we got instant oatmeal or pre-packaged Danish. Only coffee and that ran out. Refrigerator in room was defrosted and leaking, needed our bath towel to mop it up.
Manager was pleasant
Stayed in September 2023
Reviewed: September 4, 2023
Amyjo
United States of AmericaParking is not safe and needs more lighting and updated lot. 🙄 air was wonky in the room. Seems rather low-grade updates have been done. Breakfast consisted of grab no go breakfast granola bars. Coffee was good it's just rather subpar. The office, It was not cool for workers 😑 and it was rather dark. I'm sure it helps with the heat... again, the staff was great, but the whole experience tells me not to stay there unless there are no other options. Great for on-road traveling workers!!! They don't have my standards and probably dont care if they are the cleanest environments. Some might, just not most. 😉 America's Best is this really your best!!?
Sketchy parking lot and outside needs severe updates . I have to say the front desk was staffed and impeccable service received. I was not happy with the breakfast offered desk, which suggested a restaurant nearby, which was a nice choice. 😉 overall price was good I just am wishful thing of such a prestigious hotel chain they cannot afford a few upgrades!!
Stayed in September 2023
Reviewed: August 27, 2023
Steven
United States of AmericaBathroom was scary dirty in the tub area.
Stayed in August 2023
Reviewed: August 13, 2023
Shelly
United States of AmericaVery old drastically needs updating. Could at least replace broken furniture.
Needs updating in everything!!!! Not my kind of place to stay .Definitely OVERPRICED!!!¡!
Stayed in August 2023
Reviewed: July 21, 2023
Sibert
United States of AmericaRoom was very clean, wished the room had a coffee maker
Stayed in July 2023
Reviewed: July 21, 2023
Carol
United States of AmericaThere was really old food in the fridge, so I couldn’t use it. A lot of hair in the bathtub. I think if it had been cleaned more thoroughly it would have helped a lot. The sink wouldn’t fully turn off. Someone had left the window open, and since I got there in the dark, I didn’t know till the morning. It just felt sketchy.
the price was good. The bedding looked newer and cleaner than anything else.
Stayed in July 2023
Reviewed: July 17, 2023
Dona
United States of AmericaThe "breakfast" was pretty much non exsistant.
It was fine. It is older and did not have a lot to offer BUT the reviews prepared us for our stay. The staff was super nice and it was in a great location for us.
Stayed in June 2023
Reviewed: April 6, 2023
Cherie
United States of AmericaGot in late chose this place because offered full breakfast. On the road was a nice thought, Offered juices, instant oatmeal, a toaster but nothing to toast. Disappointed. Definitly older and a little run down but we slept well. over all review.
Stayed in March 2023
Reviewed: March 23, 2023
Kayla
United States of AmericaNot very clean, seemed a bit out of date and run down. Area was a little sketchy.
Great location right off of the highway, staff was welcoming and helpful. A handful of food options near by.
Stayed in March 2023
Reviewed: February 6, 2023
Leanne
United States of AmericaThe rooms and facilities needed updating, and both our blankets had holes in them from what looked like cigarettes. The whole area smelled like smoke even though it was a smoke free facility.
Staff were very helpful and friendly when things changed unexpectedly. Close to a few food options and near the freeway so easy to get to!
Stayed in February 2023
Reviewed: January 16, 2023
Edward
United States of Americathe first night was great and Quiet second night we had people that was in the room next door noisy loud talking like they were the only ones in the motel.
hott tub room clean
Stayed in January 2023
Reviewed: September 17, 2022
Jerry
United States of AmericaJust about everything.
We have stayed in this motel before, but as the years have gone by there hasn't been any updating. The bed in our room was VERY noisy.
Stayed in August 2022
Reviewed: September 6, 2022
Jamie
United States of Americarooms were very dark & creepy. not near enough lights. Hallways smelled, lamps were ripped, fridge was not cold. Not real clean. Person at front desk did say it was under new management, hopefully there will be a great improvement.
convenient location, reasonable price
Stayed in September 2022
Reviewed: August 22, 2022
Grubbs
United States of AmericaThe breakfast was pretty lackluster - a few bags of muffins and a danish in a bowl. Not horrible, but nothing too exciting or worthy of praise. There was a clear, strong smell of recent smoking in our non-smoking room.
The motel was far more affordable than others in the Duluth area, where we needed to spend the evening. The room was relatively clean. The air conditioner was effective in cooling the room, but also gurgled audibly whenever in use.
Stayed in August 2022
Reviewed: August 16, 2022
Skip
United States of AmericaJust told you, plus old mattresses!
Almost nothing, very poor TV service, breakfast ends at 9 instead of 10. We had requested ground floor and had been confirmed and none of the five rooms were on the ground floor and there is no elevator... we're all 70-75 carrying big suitcases and guitars up a flight of stairs!
Stayed in August 2022
Reviewed: August 10, 2022
K6schoolproject
United States of AmericaSmells old and dirty. Seems to be the central for a bunch of rift raft, and people who leave their garbage all over in parking area. Grout in bathroom, definitely is developing mold in the room we were in. Things were “clean” other than updating and managing the activities happening on the premise would be good. (If this is a place people are residing it should be stated so, as then visitors would anticipate the weird traffic, and loud vehicles all hours of the night in the back of the back building. and in the pack hidden parking lot). The breakfast is also hardly a breakfast better off using fridge and microwave to feed a family for breakfast. The price was nice as this was an emergency last minute plan after a tent broke, but with low cost I still expect a clean and safe environment what it says family friendly.
Mini Fridge and Microwave in room
Stayed in August 2022
Reviewed: August 7, 2022
Nancy
United States of AmericaHeld my reservation. Had very late arrival due to late flight arrival
Stayed in August 2022
Reviewed: July 10, 2022
Julie
United States of AmericaSmell and the bathtub had mold
Location
Stayed in July 2022
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