If there was free breakfast I didn’t know where it was. I should have asked.

We just needed a place to sleep and get a shower. Holiday inn is know for being clean, so we picked it.

Stayed in May 2024

Didn't eat breakfast, too expensive!

The hotel was beautifully designed.

Stayed in April 2024

The air conditioner didn't work. The room was stuffy when we arrived, I turned the a/c down to cool the room while we were gone, and fan speed wouldn't change on the thermostat. There's mold in the air supply vent. I only saw it when I tried to adjust the temp on the thermostat in the middle of the night.

Spacious room, well lit bathroom, great shower water pressure (almost too much), and a clean room.

Stayed in February 2024

No free breakfast

room was nice

Stayed in November 2023

No property management on site. All done by text. When you need something no one there and phone was not answering. Also not enough parking. They calm bbq but it’s way to far from rooms

Rooms where nice and clean

Stayed in September 2023

There was no mini fridge in the room. I was told there are only fridges in the suites. I have paid less at other hotels and had mini refrigerators and breakfast.

It was pretty and clean

Stayed in August 2023

I paid for breakfast vouchers but never got them

Stayed in July 2023

It seemed to me our rooms a/c was either not working or the room was closed off for so long it took tell probably the next when we were Checking out that it got somewhat comfortable in the room. It was so Hot! I had a wet washcloth with me all night trying to get cooler

It was nice and you could see they were making improvements. Nice and open

Stayed in July 2023

No one told me what time breakfast was, when the pool opened or closed, where breakfast even was, or anything after handing me my room key. You have to ask because nothing is explained and because of it, I almost missed breakfast. I was also not told that the included breakfast was only for 2 people and even if you paid extra for 3 adults to stay there, you still have to pay extra for breakfast. It would have been fine but no one explained it to me at check in. Also, the suite does not come with anywhere to sit to eat in the room.

The room was nice, the hotel was beautiful, and the beds were comfortable.

Stayed in May 2023

The room was nice and big, the hotel itself was pretty nice. I'll stay there again. Very nice over all!

Stayed in March 2023

bathroom was dirty

great, stayed there many times

Stayed in September 2022

The breakfast restaurant ac was not working so it was very warm and uncomfortable. The main lobby and atrium area ac was not working properly either. This is where my family gathered to socialize and it was so hot! The room ac had to have maintenance come and fix it so it would get cold. It started off so hot and would not cool down. There was construction going on everywhere.

The staff was very nice, the place was very clean and the beds were comfortable.

Stayed in July 2022

Older facility being remodeled. Slow elevator. No refrigerator or microwave.

Great location.

Stayed in May 2022

Nice location. Hotel is doing some updates but for most part was clean and comfortable. Did not try the restaurant on the premises. Staff was helpful in trying to work out the booking.com reservation which has not been resolved as of yet.

Stayed in June 2022

Was asked upon check in for a credit card for hold if any incurred charges. Ok that’s normal.. was charged $30 and I still don’t know why. This was over and above the 2 nights already paid for..

Was clean as advertised, the in house restaurant, well maybe next time….

Stayed in May 2022

Although the bathtub had a grab bar ,the step down out of the tub with your right foot is more than any senior could do safely short of seriously injuring themselves.

Breakfast

Stayed in May 2022

double beds are small, no fridge or microwave in room, air wasn’t working, some staff didn’t talk back to us when we said thank you.

good location

Stayed in April 2022

I got a room that was dirty, then they gave me another room that was half way clean. hall ways were dirty. The bathroom had mold on walls.

The pool Area and dinning Area was the only thing clean in the hotel. the lady that worked in the dinning area was so sweet, she was clean and friendly, anything I needed help with she helped with a smile!

Stayed in April 2022

my heat didn’t work, no towels or coffee upon my arrival. lady at the front desk was rude and could care less about my complaints.

the location

Stayed in March 2022

Was under construction and needed a lot of work. Didn’t realize adults had to pay for breakfast buffet.

Location was great and the pool was fun for my grandkids. However the room was super hot and the water freezing. No clean towels.

Stayed in March 2022

The beds were to firm for my liking

It was clean and the rooms are roomy and comfortable the beds are a bit firm but ok

Stayed in February 2022

There was no complimentary breakfast. Bathroom mirror frame had something spilled on it. I wiped most of it off with a wash cloth

The fountain was nice.

Stayed in January 2022

I don’t know what type of detergent is used for washing linen (if they even wash it between residents) but the linen was itchy. I remember a time Holiday Inn was a quality hotel chain. Building is in need of a facelift, very outdated. The extra lock was broke on door and traveling alone it didn’t make me feel secure. Best Western was a cleaner experience than staying at the Holiday In.

The guy who checked me in was pleasant.

Stayed in December 2021

Had to talk to the front desk lady. We planned to arrive late and let my kids sleep in, but no! Construction right above our suite woke them up. Of course since we book thru booking.com they couldn't comp any part of our room. They said they would reach out to booking.com to see if you guys can credit me for it. She said your representative would reach out to me but still nothing. And that sucks because I loved the hotel and I love and frequently use booking.com but if I cant get it take care if then I'll look someone else for my booking needs in the future

Stayed in January 2022