Restaurant only had one staff working and took forever.

Friendly staff, clean, beautiful landscape

Stayed in May 2024

Carpet in the room is dirty, sticky in front of the nightstand . Didn’t know the pool was being worked on and drained

Location

Stayed in May 2024

Nothing

Location good; food was good; friendliness of staff!

Stayed in May 2024

On Sunday the dining area was closed for dinner, a bit disappointing. Also, the vending machines were poorly equipped with few healthy options, just sodas.

The attention on the dining area at breakfast was SUPERB. I think her name is Luisa, she was really good, taking care of all the guests with the best attitude and energy. The clean spaces were also amazing and in general, the staff was nice. TV options were also a huge plus.

Stayed in May 2024

N/A

Everything! I also appreciated I could order room service in the evening as I was tired after a long day and the food was delicious!

Stayed in April 2024

There are 3 holiday inn in Asheville. Make sure to put the right address because our GPS kept taking us in different directions. This hotel is outside the downtown. If you want to go dining you will need a car. We did not mind because we had a rental. It was closer to the mountains.

Very nice hotel close to the parkway. Beds are very comfortable, clean rooms and friendly staff. Breakfast is very good.

Stayed in April 2024

Breakfast was really good and a good variety. The waitress was very pleasant and a hard worker. She really took pride in caring for the guests. Great location.

Stayed in April 2024

No complaints 👍🏾👍🏾

I didn’t eat breakfast….but the location was great!!

Stayed in March 2024

Small bathroom, but great shower.

The bed and pillows were awesome 👌🏾

Stayed in March 2024

hotel is immaculate. everything very clean and comfortable

Stayed in March 2024

Really there isn't anything I would ding them for

Very clean and nice decor. Loved the restaurant in the hotel, food was great. Bed was soft and a good selection of pillows.

Stayed in March 2024

Location was great and nothing beat the view from the room. The staff was very friendly and seemed to be available when we had questions.

Stayed in March 2024

Great hotel

Excellent hotel

Stayed in February 2024

It snowed

Clean quite easy to get to. Really good restaurant adjacent.

Stayed in February 2024

The hotel manager and the front desk staff were very polite, accommodating and helpful. We had a problem with our shower not having hot water, and it could not get repaired properly, but they did the best they could to make us comfortable.

Stayed in January 2024

The manager on duty was rude. We have stayed in many Holiday Inn thru out the US. If we showed up we’ve always been accomdated. If too early we’ve been checked in and said check with me in about and hr. This manager on call was nope we can’t check you in due to security reasons 🤷‍♀️which the parking lot was EMPTY. He then stated do not come back till 4pm. So we left. When I came and at 3:50 there was someone else there. Much more accommodating and apologetic for the previous manager. I know there are rules. Get it. Had the one manager was respectful and kind. I would have just said thanks we’ll see You at 4. Don’t be this way.

Price was excellent. Bed was the most comfortable we’ve stayed on

Stayed in February 2024

The long waits to get seated for dining and same items everyday.

Cory at front desk and the dog trails!

Stayed in December 2023

I didn't realize breakfast was not included. And being told I had to pay 15$ for a few pieces of fruit was a bit much

Stayed in January 2024

Originally we were put on the first floor (pet-friendly) but it smelled heavily of pet odor so we asked to move which the staff was very accommodating and put us in a room on the fourth floor! Everything was perfect once we moved.

This location was perfect for all we wanted to do in Asheville! Quiet, out of the traffic, and we had a beautiful Mountain View. The breakfast each morning was really good.

Stayed in December 2023

Hit all key points for what I need for a comfortable stay. Clean! Quiet! Friendly staff! Full service restaurant and bar inside! Decorated cabin style, Christmas decorations! Cozy place with a mom and pop feel!

Stayed in December 2023

nothing

decor, burning fireplace with leather sofas in the lobby. Food was fresh and locally sourced, staff were friendly and helpful, close to downtown. It's also right off the Blue Ridge Parkway.

Stayed in November 2023

not enough staff only the bar tender was working in the restaurant and it was packed.

great food

Stayed in September 2023

There really wasn’t much I can say I didn’t like. The bed was a little hard, but not extremely so. I don’t have any other complaints.

Super clean, friendly staff. Loved the views of the mountains! Also liked having an onsite restaurant/bar as well, it was very convenient.

Stayed in November 2023

Parking was fair. No place close by for breakfast except Waffle House and after trying that one time, I would not return due to the high price for a mediocre tasting meal.

The room was large, clean, well lighted, and overall very comfortable. The bed and pillows were great. Morning coffee was always plentiful and hot.

Stayed in November 2023