441 Park West, Augusta, GA 30813, United States of America
#15 of 80 hotels in Augusta
Guests' ChoiceBased on 783 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.6
Staff
8.8
Value for money
8.4
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 28, 2024
Jezreel
United States of AmericaBreakfast coupons
Breakfast was not bad. There was enough variety
Stayed in March 2024
Reviewed: April 1, 2024
Natalya
United States of AmericaI liked that staff was friendly and the rooms were clean and the beds were also very comfortable! They offered a great variety of breakfast food and even had almond milk, which I liked very much since I'm unable to drink regular milk.
Stayed in March 2024
Reviewed: March 25, 2024
Finch
United States of AmericaI did not like front end manager when I arrived on March 22, 2024 around 4:30 pm. She was not polite or welcoming at all. She seems like she had an attitude and like we was bothering her while we was trying to have a normal conversation with her. I know we all have our days but when you are dealing with the public you have to put everything aside to accommodate your guess.
I was very pleased with the facility your staff in the kitchen was very nice. The rooms was very clean and comfortable.
Stayed in March 2024
Reviewed: March 21, 2024
Johnson1425
United States of AmericaOne elevator shook going up and down but there wasn't anything that could say I had a bad experience about.
Everyone was nice and helpful. Rooms were clean and air worked great!!
Stayed in March 2024
Reviewed: March 17, 2024
Selena
United States of AmericaLamp power socket for cell phone need fixingp
Cleanliness
Stayed in March 2024
Reviewed: March 11, 2024
Ieashia
United States of AmericaN/a
The location
Stayed in March 2024
Reviewed: March 11, 2024
Ethel
United States of AmericaThey didn't have any breakfast selections. We were told that the truck was stuck in Texas. So, not being able to have breakfast before leaving was disappointing.
The hotel was clean and the staff was very friendly.
Stayed in March 2024
Reviewed: March 7, 2024
Cheryl
United States of AmericaOne of the young lady's seemed like she hated her job!! And the 272.00 paid in full. Then another 25.00 said refundable have not got yet ? Almost 300.00$ for 2 nights Ridiculous !!
Quiet, location , Breakfast
Stayed in February 2024
Reviewed: March 4, 2024
Casey
United States of AmericaBeds could be more comfortable. The breakfast was completely overcooked. After looking at what was offered, we ended up going to find breakfast in town. We booked the room here because it offered the free breakfast so we were disappointed about this.
The room was much larger than I expected it to be. I booked this at the last minute for a weekend trip & ended up with a handicap accessible room.
Stayed in March 2024
Reviewed: March 2, 2024
Mellisa
United States of AmericaHot tub didn't bubble and hours differed from posted. Elevators rattled. Key card demagnitized. No hot water for a shower one night.
Bed was comfy. Staff was friendly. Room was relaxing and visually appealing.
Stayed in March 2024
Reviewed: February 26, 2024
Rachel
United States of AmericaI guess there was nothing I didn’t like
Breakfast was excellent. Very comfortable accommodations
Stayed in February 2024
Reviewed: February 24, 2024
Larry
United States of AmericaBed was too high
location
Stayed in February 2024
Reviewed: February 8, 2024
Kimberly
United States of AmericaThere was no vending machine at the entrance like it was my first visit. The sliding doors didn’t work with your key and the pool was closed but it is understandable because they are remodeling.
Very clean room, friendly staff. Close to the stores and food
Stayed in February 2024
Reviewed: January 29, 2024
Paul
United States of AmericaNice breakfast…eggs, bacon, fresh waffles, sand lots more.
Stayed in January 2024
Reviewed: January 8, 2024
Karen
United States of AmericaHigh price
Indoor pool
Stayed in January 2024
Reviewed: December 27, 2023
Mose
United States of AmericaAfter returning to my room at least twice I had to go downstairs because my room key didn’t work
Indoor pool and hot tub. Room was very nice
Stayed in December 2023
Reviewed: November 23, 2023
Shalonda
United States of AmericaThe pool was not very clean, yet warm. The jacuzzi definitely needs cleaning. Maybe try getting someone in to maintain the pool & jacuzzi. There is for sure something off with the water and it's levels. Our shower didn't work. The receptionist (a lady) was amazing at trying to change our rooms. The guy ( assuming he's the manager) not so much. As if we were supposed to stay in the room with a non working shower. She moved our room to a different one, he didn't seem so happy about it. Also when asked for (1) extra sheet or blanket, he stated that there wasn't any but the receptionist gladly gave me and extra sheet. She was amazing. Not sure if he was the manager or not but he was definitely not in the business of making his guest comfortable.
The beds were comfortable, the rooms were clean and decent. The breakfast was the best I've had at a hotel thus far. Like a breakfast buffet, not to mention they have a bar with a bartender open until midnight. The pool was warm.
Stayed in November 2023
Reviewed: November 19, 2023
Brandon
United States of Americathe breakfast is not at all good. for the hotel being as nice as it was, i was definitely disappointed in the breakfast. but the rest was okay.
The beds are so comfortable, rooms are nice and smells great!
Stayed in November 2023
Reviewed: November 18, 2023
Erica
United States of AmericaOur room ac was so noisy that we had to cut it off and just try to sleep in a warm room.
Staff was friendly. Felt safe traveling as a family. Clean facility and good breakfast.
Stayed in November 2023
Reviewed: November 7, 2023
Jackie
United States of AmericaThe only thing I was disappointed with was the water pressure and the lack of hot water. I do not know if that was because I was on 5the floor.
I liked everything
Stayed in October 2023
Reviewed: October 20, 2023
James
United States of AmericaCleaning staff generally lacked towels on their carts had to run down stairs to front desk to get towels quite often; many times cleaning staff were talking on phones while working so you felt as though you were interrupting their conversation to ask for items. Low water pressure in 205, and cold shower at peak time in AM. One washer and dryer for the entire hotel is a serious problem.
Staff at front desk and bar were exceptional as well as morning breakfast.
Stayed in October 2023
Reviewed: October 16, 2023
Kojo
United States of AmericaThere were not enough bacon for my family when we got down to eat on Sunday.
The breakfast was supercalifragilisticespialidocious. only there were not enough bacon for my family when we got down to eat on Sunday,
Stayed in October 2023
Reviewed: October 12, 2023
Brandon
United States of AmericaRoom smelled bad and was over priced
Friendly
Stayed in October 2023
Reviewed: October 10, 2023
Michelle
United States of AmericaThe door closed too hard. The tension needs loosened.
The staff was friendly and the hotel was very clean. Our room was bigger than I expected it would be, and the bed was great. The pillows were full size, not the crappy little ones normally in hotels. There are Keurigs in the room so we can bring our own pods for our favorite coffee.
Stayed in October 2023
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