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  5. Reviews of Holiday Inn Express Towson- Baltimore North, an IHG Hotel

Reviews of Holiday Inn Express Towson- Baltimore North, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1100 Cromwell Bridge Road, Towson, 21286, United States of America

#1 of 9 hotels in Towson

Guests' Choice

Review Score

Based on 1089 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.3

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: May 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two Queen Beds
    • Stayed 1 night

    Our first room smelled of cigarette smoke despite being a non-smoking room. It was right next to the stairs so I suspect people were smoking in there. We were going to just deal with it but then found a stain on the sheets so we asked for a different room. The lady at the desk moved us to a different room and everything was fine.

    The breakfast was very good but closed very promptly.

    Stayed in April 2023

  • Reviewed: May 9, 2023

    9.0
    Friendly, clean, comfortable, safe, and nearby good shopping and dining options.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights

    Room was huge, but the configuration of the bathroom was curiously designed. The tub/shower was right next to the towel rack (good thing), but right above the toilet paper dispenser.

    Friendly staff, good breakfast, clean rooms, comfortable beds, and nearby shopping and restaurants.

    Stayed in May 2023

  • Reviewed: May 2, 2023

    8.0
    Overall good facilities. Friendly staff but bed could have more comfortable.
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed wasn’t comfortable and the sheets were dirty. The air conditioning was very loud; the room was often very hot or very cold. I couldn’t find a happy medium.

    Location is ideal. Staff at check-in were friendly.

    Stayed in May 2023

  • Reviewed: April 29, 2023

    9.0
    As I said early, I come here at least once a month. Reasonably priced, with a convenient location.
    • Leisure trip
    • Solo traveler
    • King Room - Mobility Access/Hearing Accessible
    • Stayed 1 night

    Better snack selections.

    Breakfast was very good. Location is very convenient. I come here at least once a month.

    Stayed in April 2023

  • Reviewed: April 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking was at a premium because trucks took over oo many spaces. We had an end room that had a very small bathroom and no closet.

    Staff was exceptionally friendly, bed was awesome comfortable.

    Stayed in April 2023

  • Reviewed: April 26, 2023

    8.0
    It was a good stay, convenient to the place that I needed to get to. Third /fourth stay.
    • Leisure trip
    • Couple
    • Two Queen Beds
    • Stayed 2 nights

    We chose to eat out, because of the breakfast selection. However a kitchen staff member was kind enough to bring me an apple and an orange when there was no more fruit out.

    Stayed in April 2023

  • Reviewed: April 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Good variety

    Stayed in April 2023

  • Reviewed: April 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    could hear person in next room

    friendly staff, bathroom stocked with dispencers of shower gel, shampoo, liquid handsoap and lotion.

    Stayed in April 2023

  • Reviewed: April 23, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast could have been better.

    it was clean and well situated! staff were very nice!

    Stayed in April 2023

  • Reviewed: April 23, 2023

    9.0
    Great
    • Family with young children
    • Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    breakfast selections could have been more

    very nice staff

    Stayed in April 2023

  • Reviewed: April 22, 2023

    9.0
    I would probably stay somewhere else if I have to be back in Baltimore.
    • Leisure trip
    • Family with young children
    • Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The man at the front desk who checked me in on Thursday wasn’t too polite! I didn’t care for any of the breakfast. The hot water dispenser has crust on the part where the hot water comes out. That was a turn off for me, so I didn’t eat the breakfast. Please improve your breakfast selection and clean your hot water dispenser!

    The comfort of the bed. The dove products were a plus! The cleanliness of the facility.

    Stayed in April 2023

  • Reviewed: April 17, 2023

    7.0
    a good place to spend night when traveling.
    • Leisure trip
    • Couple
    • Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    bathroom was small. carpet needed vacuumed. hallways dark.

    location was good. bed was comfortable.

    Stayed in April 2023

  • Reviewed: April 17, 2023

    8.0
    Overall, I was pleased with the hotel's location and convenience to my meeting.
    • Business trip
    • Solo traveler
    • Two Queen Beds
    • Stayed 1 night

    I was pleased with the hotel. However, there was a dirty towel in the bathroom giving the appearance that blood was on it and not washed out.

    The location of the hotel was perfect! I had a job fair to attend at Morgan State University so the hotel was conveniently located to my meeting.

    Stayed in April 2023

  • Reviewed: April 17, 2023

    9.0
    Cool place
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location and friendly staff

    Stayed in April 2023

  • Reviewed: April 10, 2023

    8.0
    A perfect place to stay. I would definitely recommend.
    • Leisure trip
    • Family with young children
    • Two Queen Beds
    • Stayed 2 nights

    The front desk staff was not as visitor friendly as I would have liked.

    The breakfast was okay. The location was GREAT - close to everything we needed and everywhere we needed to go. The hotel and the rooms were very clean. I loved having housekeeping come in to clean each day.

    Stayed in April 2023

  • Reviewed: April 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The cleaning staff didn't speak English

    The room was awesome. Nice bed and looked newly renovated.

    Stayed in April 2023

  • Reviewed: April 7, 2023

    8.0
    Comfortable, convenient
    • Leisure trip
    • Family with young children
    • Two Queen Beds
    • Stayed 2 nights

    Held money at checking in Limited weight options in fitness center Replenishing water in lobby dispenser

    Lobby and room were spacious Fitness Center was available Hot breakfast

    Stayed in April 2023

  • Reviewed: April 6, 2023

    8.0
    Nice clean hotel, close to highway
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Sofa bed was not as comfortable as others that we have experienced

    Rooms were clean an updated

    Stayed in April 2023

  • Reviewed: April 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    the location was close to family that I was visiting.

    Stayed in April 2023

  • Reviewed: April 3, 2023

    8.0
    Very good hotel just outside center of Towson
    • Leisure trip
    • Travelers with friends
    • Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean hotel, excellent breakfast

    Stayed in March 2023

  • Reviewed: April 3, 2023

    8.0
    Clean and good breakfast
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room decor. The striped carpet looks really chrsp

    We liked the breakfast. Love the cinnamon rolls

    Stayed in April 2023

  • Reviewed: April 2, 2023

    7.0
    Clean, great staff, but overbooked my room so my teen got bad sleep on sofabed
    • Leisure trip
    • Family with young children
    • Two Queen Beds
    • Stayed 1 night

    Was "overbooked" for a 2 Queen Bed room that I reserved? Only had a King and a sofa bed for my teen and I. The sofa bed was very uncomfortable. Can't understand why they didn't have the room I reserved when I arrived? Some compensation would have been nice, as the "upgrade" ended up being worse sleep for my teen.

    Clean, great staff

    Stayed in April 2023

  • Reviewed: March 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    weird step up shower with ceiling so low you couldn’t raise your arms

    cleanliness, value & style

    Stayed in March 2023

  • Reviewed: March 26, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • King Room - Hearing Accessible - Roll-in Shower
    • Stayed 4 nights
    • Submitted from a mobile device

    Toilet kept flooding

    Convenient location and great breakfast

    Stayed in March 2023

  • Reviewed: March 21, 2023

    7.0
    Fine for short stay.
    • Leisure trip
    • Family with young children
    • Two Queen Beds
    • Stayed 1 night

    Thought it was odd that coffee and tea were not available until the breakfast room opened. We ended up going back to our room to make coffee and tea and then headed back down to wait for breakfast.

    The hotel was an easy on/off from the freeway. The breakfast was good with lots of choices. Staff was very helpful even calling to make sure everything in the room was fine. This was a one night stay on the way to the airport. It worked fine for what we needed.

    Stayed in March 2023

Showing 76 - 100

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