Reviews of Holiday Inn Charlottesville-Monticello, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1200 5th Street SW, Charlottesville, VA 22902, United States of America
#31 of 44 hotels in Charlottesville
Guests' ChoiceReview Score
Based on 448 hotel reviews
7.9Score breakdown
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Cleanliness
8.4
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Comfort
8.4
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Location
8.5
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Facilities
8.1
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Staff
8.6
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Value for money
7.7
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Free Wifi
8.1
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Reviewed: June 17, 2022
William
United States of America3 Reviews8.0“Hotel was clean and rooms were comfortable”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
was told breakfast was included in price of hotel. it was not.
beds were very comfortable
Stayed in June 2022
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Reviewed: June 16, 2022
David
United States of America12 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The second floor odd numbered rooms faced out onto the roof for the first floor and all of the AC equipment and other things. The hallways were a little dreary and needed updating as did the air conditioning units. Also, there is breakfast available, but you must decide the night before and pay extra for your choices.
The beds were extremely comfortable and the noise levels were at a minimum, especially if running the AC fan continuously for white noise. Great location if visiting Monticello.
Stayed in June 2022
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Reviewed: June 5, 2022
Sarah
United States of America1 review8.0“good location to UVA, downtown, and Monticello as advertised. Clean room but small.”- • With a pet
- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 2 nights
check in staff seemed somewhat apathetic and our room key wasn't programmed for our second night so we had to go back to the front desk to get that resolved
clean room but very small. However, furnishings, pocket door in bath, etc. were thoughtful use of space / offered storage and place to sit.
Stayed in May 2022
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Reviewed: May 10, 2022
Janine
United States of America13 Reviews7.0Good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Location was great. Room was small but well appointed. Easy, comfortable hotel atmosphere. The hotel lounge and attendant were very helpful which made it nice to relax in with a wonderful glass of wine before retiring. Close to Monticello and Michie Tavern, historical sites abound for a short or long visit. The road adjacent will lead you to where you want to travel. Thanks for a great stay. Hope to come back soon!
Stayed in May 2022
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Reviewed: May 7, 2022
Michelle
United States of America49 Reviews5 helpful votes9.0“Great property, would stay again.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
Not much to really improve on.
We had a very short stay and didn't get to use most of the amenities but the room was in great condition and the beds were comfortable. I really liked the shower and the bathroom itself was spotless. The staff was very welcoming as well.
Stayed in April 2022
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Reviewed: May 3, 2022
Bill
United States of America15 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 3 nights
- • Submitted from a mobile device
no restaurant service
nicely remodeled
Stayed in April 2022
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Reviewed: April 26, 2022
Ricardo
United States of America10 Reviews7.0“Pleasant & convenient setting close to downtown (10 min.) by car.”- • Business trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted from a mobile device
Better explanation of COVID room cleaning rules. We were surprised that the room was not made up every day. Used towels piled up and we did not get a full room cleaning when requested. We ran out of toilet paper on the fourth day.
The setting & interiors were up to date, modern & tasteful and felt higher end. Having a Starbucks nearby was a big plus. The mature well maintained landscape in this renovated building was a welcomed surprise.
Stayed in April 2022
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Reviewed: April 19, 2022
Darling_eileen
United States of America26 Reviews3 helpful votes7.0“Nice enough”- • Leisure trip
- • Solo traveler
- • Standard Room
- • Stayed 2 nights
I may be nitpicking, but I felt that the bathroom could be cleaner -- for instance there was a translucent shoe footprint left on the bathroom floor of the first room I checked in at. But on the whole it felt OK; I mean it is a hotel.
Room was relatively clean. Staff was friendly and helpful. Check in and check out processes were smooth. It served my needs.
Stayed in April 2022
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Reviewed: April 18, 2022
Joseph
United States of America27 Reviews3 helpful votes9.0“A nice lodging surprise in Charlottesville”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Super clean, polite staff, modern accessorized rooms. I’ve stayed in a number of various types of places in C’Ville and this Holiday Inn did check off all of the quick stay boxes
Stayed in April 2022
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Reviewed: April 11, 2022
Toni-jean
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 1 night
- • Submitted from a mobile device
Very expensive for the quality.
incredibly friendly staff. Dog-friendly.
Stayed in April 2022
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Reviewed: April 4, 2022
Tony
United States of America43 Reviews8.0“Terrific place to Stay to visit Monticello!”- • Leisure trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The water pressure in the shower needs help.
The property is clean and well maintained. The rooms are nicely appointed and laid out; the sofa/couch is very nice. The hotel has an excellent location. The beds are comfortable!
Stayed in April 2022
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Reviewed: April 1, 2022
Margaret
United States of America1 review9.0“Staff was very helpful and pleasant.”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No view, no information available in room about area
Breakfast was hot and convenient. Service was easy .
Stayed in March 2022
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Reviewed: March 21, 2022
Ania
United States of America2 Reviews8.0“Will stay again”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Hot and humid hallways, outdated TV (couldn’t use HBO account), the door to the bathroom didn’t close all the way.
Super helpful front desk, great location, good size rooms
Stayed in March 2022
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Reviewed: March 14, 2022
Joanne
United States of America14 Reviews3 helpful votes9.0“Nice play to stay off I-64.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
It’s pricy for a night’s stay, but comfort makes up for it.
Comfy bed and quiet a/c that allowed us to sleep over highway noise. Had a decent light dinner in hotel DR. Very good if small fitness room.
Stayed in March 2022
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Reviewed: December 27, 2021
Agüero
United States of America8 Reviews2 helpful votes9.0“Fees and taxes”- • Leisure trip
- • Family with young children
- • Queen Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Dog fee and taxes
Location and comfortable rooms
Stayed in December 2021
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Reviewed: December 18, 2021
Gordon
United States of America36 Reviews4 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Noisy toilet clicking away at night. Closet covered when bathroom door open; barn door type not good.
Handy to Monticello
Stayed in December 2021
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Reviewed: December 11, 2021
Renee
United States of America4 Reviews8.0“Enjoyed our stay”- • Leisure trip
- • Couple
- • King Room - Mobility Access/Roll in Shower - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
blinds didn't work. One completely fell off the wall!
Easy access to interstate and close to UVA
Stayed in November 2021
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Reviewed: December 8, 2021
Marilyn
United States of America41 Reviews1 helpful vote9.0“good place to stay at the end of the day.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
nothing really
clean big rooms..
Stayed in November 2021
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Reviewed: November 29, 2021
Kathleen
United States of America1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Carpet was old and stained. A little too noisy in hallway and at night.
The room was spacious. Included coffee maker, microwave and mini fridge. WiFi was acceptable. My stay was comfortable.
Stayed in November 2021
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Reviewed: November 29, 2021
Ralph
United States of America15 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The restaurant was not open
The staff that greeted us were exceptional! Friendly while remaining professional.
Stayed in November 2021
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Reviewed: November 10, 2021
Beth
United States of America1 review7.0“It was adequate, it just didn't excel. Would choose a different place next time.”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds and Hearing Access - Non-Smoking
- • Stayed 1 night
The flow of our room was awful. I wanted a king, but it was more money, so I went with two doubles. We were tripping over each other, and my husband's head was in the way of the TV. No free breakfast
It was close to what I wanted to see. Was clean
Stayed in November 2021
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Reviewed: November 1, 2021
Leslie
United States of America1 review7.0“Otherwise it was a nice Holiday Inn.”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds and Hearing Access - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Traffic noise! There was a used QTip on the floor under the bench.
Stayed in October 2021
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Reviewed: October 21, 2021
Kenneth
United States of America1 review9.0“Quick and convenient access on way to luncheon”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
All was good
Ready when requested and area open and clean
Stayed in October 2021
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Reviewed: October 15, 2021
Rusty
United States of America1 review7.0Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Locality and bedding
The older gentleman at desk was very friendly . However the younger , short man there when we arrived was arrogant. Otherwise okay. Ashamed. restaurant was closed
Stayed in September 2021
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Reviewed: October 2, 2021
David
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 2 nights
The manager was vey responsvie to our concneerns over a room that was used by a smoker. she provided an immediate solution based on a existing SOP.
Stayed in September 2021
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