5800 Muhlhauser Road, West Chester, OH 45069, United States of America
#10 of 18 hotels in West Chester
Guests' ChoiceBased on 158 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.5
Staff
8.5
Value for money
8.1
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 8, 2024
Sarah
United States of AmericaBreakfast was great. No complaints at all
Stayed in April 2024
Reviewed: March 15, 2024
Chris
United States of AmericaBeautiful
Stayed in March 2024
Reviewed: March 11, 2024
Yaron
United States of AmericaNo coffee in the lobby
Large room and comfortable beds
Stayed in March 2024
Reviewed: March 10, 2024
Mrsauce
United States of AmericaConfusing entrance
Clean comfortable rooms
Stayed in March 2024
Reviewed: January 27, 2024
Carmelo
United States of AmericaRoom needed some maintenance. Bathroom shower needed maintenance such as gout refresh. Carpet needed a better cleaning. Showed signs of traffic. Old spots. Overall good experience.
Centric, close where business is. Restaurant is the most important factor to choose from other locations.
Stayed in January 2024
Reviewed: January 26, 2024
Butros
United States of AmericaBreakfast & dinner. Room cleaning was not made every day.
Service at reception desk.
Stayed in December 2023
Reviewed: November 16, 2023
Alyssaagray
United States of AmericaThe front desk man upon our depature was very rude and upsetting. It was the only reason I will not stay here again!
The room was very clean and comfortable. Our stay was excellent despite one bad encounter with staff. The front desk woman upon arrival was very friendly and helpful.
Stayed in October 2023
Reviewed: September 11, 2023
Allen
United States of AmericaThe fudge in my room didn’t work, the couch in my room was nasty with hair all over it and what looked like grease on it. Breakfast was not included with my stay so I have to pay for it and it was not worth the price half of it was soggy and inedible.
I liked that it was quiet and the tiny soap they provided.
Stayed in September 2023
Reviewed: August 21, 2023
Knecht
United States of AmericaThe king size bed was a bit too firm for both of us. We’d be more comfortable with a topper or different/ thicker topper than what was over the mattress. Both of our sleep was affected. Coffee taken away too soon as we slept in. Gone at 10:00 am. Checkout: noon
Very close to the western southern open facility which is what we attended Saturday night.
Stayed in August 2023
Reviewed: July 27, 2023
Frohnapfel
United States of AmericaThe price
Very clean
Stayed in July 2023
Reviewed: July 16, 2023
Greene
United States of AmericaThe beds was to hard
The air conditioner
Stayed in May 2023
Reviewed: February 17, 2023
Blue
United States of Americaroom had patches in wall that weren't blended well. long wait for extra pillows.
smelled clean and check in was smooth
Stayed in February 2023
Reviewed: January 24, 2023
Vivian
United States of AmericaI had an evening meal in your restaurant/ bar area. I ordered cream spinach dip and potato soup. I was very dissatisfied with how it was prepared. The potato soup had a few diced potatoes in a watered down broth and the spinach dip was so thick and had no taste at all. It was just a clump of cream cheese and spinach. I’ve eaten spinach dip many times and have never had it tase as awful as this one at your hotel. I informed the waitress about my food and was not offered a replacement for something else to eat. I went to Applebees in the area to get a more tasty dish.
The room we stayed in was very nice. Desk clerk was very helpful.
Stayed in December 2022
Reviewed: December 6, 2022
Mary
United States of AmericaWe had a king bed with a sofa sleeper in our room… the sofa sleeper mattress looked like it had urine and blood stains on it. It was really gross. My husband asked for a replacement at the front desk which they did.
The property was nice & clean.
Stayed in December 2022
Reviewed: October 1, 2022
Sheri
United States of Americasmall minor detail - no usb outlets in room surprised me since the hotel is fairly modern and only 4-5 years old. bed was a little too firm and the towels were not soft.
great value and clean and the on-site restaurant Johnnys Italian Steakhouse was very good.
Stayed in September 2022
Reviewed: September 19, 2022
Kristen
United States of AmericaThe pool area is very small and if there would have been any other guests there wouldn't have been anymore seats.
We arrived before check in time at 3pm, the guy at the counter said no problem we can get you a room which we appreciated since we were there for soccer tournaments and had been in the sun for hours and were all ready for a nap.
Stayed in September 2022
Reviewed: August 13, 2022
Paul
United States of Americaconvenient to the highway
having a restaurant on site was very nice
Stayed in August 2022
Reviewed: July 14, 2022
Linda
United States of AmericaThere were a few hairs on the shower curtain when we got to our room. That was kind of gross. I was charged my stay the day BEFORE we arrived and the policy is pay when you stay. Christine made it right when I got there- she was very nice, understanding and helpful.
Good location for baseball tournaments. The restaurant in the hotel was awesome. Good food and our waiter and bartender were great. Christine at the front desk was awesome! An asset to the hotel!
Stayed in July 2022
Reviewed: July 8, 2022
Wendi
United States of Americano continental breakfast available.
clean
Stayed in June 2022
Reviewed: June 27, 2022
Amanda
United States of Americacleanliness of our bathroom...wasn't good
i love getting rooms with a separate living area. we have kids and its nice to be able to watch tv with my husband and the kids watch in another room. we come to this hotel quite often, and hopefully i can find a way to start saving more on my rooms, because our visits here will only become more frequent here soon,
Stayed in June 2022
Reviewed: June 22, 2022
Mary
United States of Americathe location was easy to get to off the interstate. Great breakfast bar.
Stayed in April 2022
Reviewed: May 14, 2022
Mary
United States of AmericaN/A
The staff.
Stayed in May 2022
Reviewed: April 21, 2022
Christopher
United States of AmericaBreakfast was not good and with limited selections. Offer fresh food. Requested room service and only received 1 of 4 nights. Nice facility and room. Staff at front desk were very nice and accommodating.
Stayed in April 2022
Reviewed: March 7, 2022
Elizabeth
United States of America1. There was long strands of hair in the drawers and under the sheets. 2. Next room over were very loud. 3. Shower not toddler friendly. 4. There was only 2 towels, no washcloths.
Comfortable
Stayed in March 2022
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