8650 Euclid Avenue, Cleveland, OH 44106, United States of America
#37 of 73 hotels in Cleveland
Guests' ChoiceBased on 555 hotel reviews
7.8Cleanliness
8.4
Comfort
8.5
Location
8.8
Facilities
8.2
Staff
8.4
Value for money
7.2
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 8, 2022
Lindsay
United States of Americathe cafe closes early, and breakfast opens at “7”. on our morning, there was no one to start breakfast until 7.30am, and we had to be at the hospital at 8. we had to ask for all things breakfast, including getting our juice that was ordered. it was cooked fresh instead of buffet, but still the staff need to be in place and ready to serve at posted opening time.
location, shuttle to the hospital, quiet.
Stayed in September 2022
Reviewed: September 1, 2022
John
United States of Americavery little toilet paper in my room. public bathroom was dirty and broken stalls stunk.
location
Stayed in August 2022
Reviewed: September 1, 2022
Jiong
United States of AmericaLing waiting time on check in.
clean and nice design
Stayed in August 2022
Reviewed: August 26, 2022
Mary
United States of AmericaCold room. Unavailability of I’food or snacks.
Very expensive. Waited a half hour to check in. Couldn’t control room temperature.
Stayed in August 2022
Reviewed: August 26, 2022
Stephen
United States of AmericaCafe closed much too early, did notchange sheets daily and did not do good housekeeping job on bathrooms
Close to Cleveland Clinic with shuttle bus service, friendly and efficient staff, clean hotel, took safety precautions
Stayed in August 2022
Reviewed: August 23, 2022
Lisa
United States of AmericaParked offsite to avoid parking fee. For the price we paid for the room, parking should be free.
The location was the reason we stayed there. Close to Cleveland clinic.
Stayed in August 2022
Reviewed: August 12, 2022
Nina
United States of Americaour room seemed to be a little “worn”. There were stains on the carpet and lampshade. the walls were all scuffed up. The shower had hair in it. The dresser had a layer of dust on it. we stayed with you for the first time last year and we’re very happy but this year just seemed to miss the mark. The staff was excellent though. Front desk and valet staff was very friendly!
it’s conveniently located and in a safe area of town.
Stayed in August 2022
Reviewed: August 2, 2022
Amy
United States of AmericaStrong smell of mens cologne trying to cover the smell of smoke. The smoke detector had a paper over it to keep it from alarming when someone was smoking restaurant was awful. Food was not that good and the service was terrible. People were leaving before paying their bill because staff ignored them. I stayed to pay the bill but had to wait about 20 min after finishing my dinner to get it. All staff left the bar and restaurant area and did not return for quite awhile. Costly and not worth it. If need to return to Cleveland Clinic I will stay there but will have food brought in. Staff at front desk were good and the valet staff were very good
clean and amenities were appreciated
Stayed in July 2022
Reviewed: July 28, 2022
Marcella
United States of AmericaPerhaps a free buffet breakfast would be nice
Room was clean, employees, as well as other visitors, were extremely friendly. Employees were exceptionally helpful!
Stayed in July 2022
Reviewed: July 20, 2022
Alan
United States of AmericaThat the mandatory mask signs are very hard for most people to see. Make them bigger, and make the text easier to read from all the other stuff on the posters/banners.
For as busy as this hotel is, everything went very smoothly.
Stayed in July 2022
Reviewed: July 20, 2022
Gary
United States of AmericaShould not be charged twenty dollars for over night parking.
Stayed in July 2022
Reviewed: July 18, 2022
Barnetta
United States of Americathe cleanliness
Stayed in July 2022
Reviewed: July 17, 2022
Cheryl
United States of AmericaThere was only one bath towel and my wife and I had to share it since we didn't realize it till it was too late to request another one.
Didn't have any. I had to be to the clinic at ,7:30.
Stayed in July 2022
Reviewed: July 13, 2022
Yuxuan
United States of Americathe air conditioner is noisy
Stayed in June 2022
Reviewed: July 10, 2022
Lisa
United States of AmericaBetter Restruant
Location
Stayed in May 2022
Reviewed: July 5, 2022
Fabrice
United States of AmericaNeeded more towels and hangers. it was a bit hospital like (not too surprising given the location). no self park, had to use valet.
Spacious. Nice front desk staff. Nice valet staff.
Stayed in July 2022
Reviewed: July 4, 2022
Fogle
United States of AmericaThere is zero parking for the hotel. You have to park a block and a half away or pay $3 an hour for valet or $19 for the night. No where did it say there was zero parking.
How smooth checking in and out was
Stayed in July 2022
Reviewed: July 1, 2022
Jennifer
United States of AmericaThe parking...valet for $ or walk 4 blocks
Close to everything we needed.
Stayed in June 2022
Reviewed: July 1, 2022
Shay
United States of AmericaRoom service
Location to the hospital
Stayed in June 2022
Reviewed: June 26, 2022
Janice
United Kingdombar staff very rude not just to us but a lot of guests mainly females
good location
Stayed in June 2022
Reviewed: June 20, 2022
Walter
United States of Americawhen I check in the lade wasn't very nice.
Stayed in June 2022
Reviewed: June 13, 2022
Temeka
United States of AmericaThey didn't have any carts available for luggage and I called the desk someone put me on hold and hung up on me.
It was clean and comfortable
Stayed in June 2022
Reviewed: June 9, 2022
Kenneth
United States of AmericaHad medical testing at Cleveland Clinic. Liked the shuttle service.
Stayed in May 2022
Reviewed: June 8, 2022
Patricia
United States of AmericaBar closed at 10:00. Need a sign to valet parking window or better directions. 10- 15 minutes to get the car.
Shower versus bathtub, comfortable bed, nice staff, didn't have to walk far for amenities.
Stayed in June 2022
Reviewed: June 8, 2022
Carole
United States of AmericaAccess to restaurants.
proximity to Cleveland Clinic
Stayed in June 2022
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