404 Historic Nature Trail, Gatlinburg, TN 37738, United States of America
#43 of 535 hotels in Gatlinburg
Guests' ChoiceBased on 282 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
9.0
Staff
8.9
Value for money
8.5
Free Wifi
9.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 25, 2024
Christy
United States of AmericaExcellent location with a great indoor waterpark & staff was vey helpful & friendly
Stayed in April 2024
Reviewed: May 15, 2024
Susanna
United States of AmericaNo WiFi, no cable….likely due to weather day before…
Very clean!
Stayed in May 2024
Reviewed: May 14, 2024
Denny
United States of AmericaDidn't like the high step over required to get into the jacuzzi tub.
Stayed in May 2024
Reviewed: May 3, 2024
Woods
United States of AmericaThis is a club so they will talk you into attending a 90 minute presentation in order to get discounts on other things. We felt coerced to sign up for it and when our plans changed, we were unable to cancel. We talked to 6 different people who just kept passing us off to someone else. Because we couldn't cancel, we were charged $50 for not showing up. This left us with a very bad impression of the club.
Location was great and was walking distance to downtown. The outdoor pool was fantastic. We had a 3 bedroom villa that worked perfectly for the family. We enjoyed having a full-size kitchen to store and heat up our food. There were 3 bathrooms as well so that worked out great for us.
Stayed in April 2024
Reviewed: April 30, 2024
Potter
United States of AmericaIt was a bit pricey
The swimming pools
Stayed in April 2024
Reviewed: April 15, 2024
Firstlady
United States of AmericaWater noise in the middle of the night from the toilet. We weren't there during the day but when we got back at 10 that night that's when we heard the water from the toilet from the master room.
Love the easy check in and friendly staff.
Stayed in April 2024
Reviewed: April 8, 2024
Singleton
United States of AmericaBreakfast would have been nice. I like the market but prices were high.
Location to attractions. Staff were friendly. Everything overall was just great. I will stay there again.
Stayed in April 2024
Reviewed: April 7, 2024
Elizabeth
United States of AmericaIt is a vacation club property so you must speak with sales person to get your room key. He was respectful when a told him we were not there to purchase timeshare. As long as you realize this before you check-in it's not that big of deal as others who posted negative reviews have made out of it.
Updated, clean, and personable staff.
Stayed in April 2024
Reviewed: March 27, 2024
Brent
United States of AmericaOnly having to hear about travel club, but a simple no and they were fine to leave it at that.
Great location, friendly staff, amenities to suit everyone in family
Stayed in March 2024
Reviewed: March 13, 2024
Rebecca
United States of AmericaOur room was missing items
Clean and convenient
Stayed in March 2024
Reviewed: March 10, 2024
Jetton
United States of AmericaMattress was uncomfortable. Jacuzzi, tub, shower was hard to get in and out of.
The whole experience was great
Stayed in March 2024
Reviewed: March 7, 2024
Fayne
United States of AmericaThe property was very clean and the staff was lovely. We had a great time.
Stayed in March 2024
Reviewed: March 4, 2024
Susie
United States of AmericaWe didn’t enjoy walking out in the cold to go to the water park and then back wet and even colder
We loved our villa, we loved the location and we loved that it accommodated our family What we didn’t like: We had a great stay until they found out that we couldn’t become owners in their program. A woman named Cathy had the nerve to ask us how long we have been married because I was interested in the program but my husband knew we couldn’t afford it.
Stayed in March 2024
Reviewed: March 3, 2024
Payton
United States of AmericaThe only problem with the property is the room never got clean from the time we checked in to the time we left and the pressuring about a timeshare stay.
Everything was very nice and clean
Stayed in February 2024
Reviewed: March 2, 2024
Wells
United States of AmericaThere was no inside access to the splash hole you had to enter from the outside and the day that we went it was 32° with thunderstorms so it was a chilly transition.
We really enjoyed the location everything is in within walking distance. And we really enjoyed the spacious villas.
Stayed in March 2024
Reviewed: March 2, 2024
Virginia
United States of AmericaNo breakfast
Stayed in March 2024
Reviewed: March 1, 2024
Blind
United States of AmericaEverything
Stayed in February 2024
Reviewed: March 1, 2024
Tiffany
United States of AmericaIndoor splash water cold :-( But kids managed ! :-)
Everything was Amazing! Great place !
Stayed in February 2024
Reviewed: February 29, 2024
Mcgill
United States of AmericaNot a good scenery
Close to some great experiences
Stayed in February 2024
Reviewed: February 13, 2024
Brenna
United States of AmericaSaw one roach in the room. Also don't like how close the neighbors are
Everything was amazing
Stayed in February 2024
Reviewed: February 8, 2024
Jimmy
United States of AmericaThe view!
Stayed in February 2024
Reviewed: February 3, 2024
Jennifer
United States of AmericaHad to open a door to walk 10 steps and open another door as each two rooms had a common entry point
Rooms were spacious and very clean
Stayed in January 2024
Reviewed: January 31, 2024
William
United States of AmericaLove is hotel
Love is hotel
Stayed in January 2024
Reviewed: January 29, 2024
Shannon
United States of AmericaThat we couldn't stay longer
The room was fantastic and made us feel at home
Stayed in January 2024
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