600 Highway 59 South, Cleveland, TX 77327, United States of America
#3 of 4 hotels in Cleveland
Guests' ChoiceBased on 82 hotel reviews
7.9Cleanliness
8.5
Comfort
8.4
Location
8.9
Facilities
8.3
Staff
9.0
Value for money
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 15, 2024
Cedric
United States of Americawater pressure in the bathroom was low.
Stayed in May 2024
Reviewed: April 2, 2024
Brown
United States of AmericaEverything
Neat,quite 😘
Stayed in April 2024
Reviewed: January 2, 2024
Bruce
United States of AmericaLittle things like assigning a room and someone was already in that room. No local channels on the tv and no one knew why or how to find. Then finally when returned from a night out , the elevator was broken and had to climb stairs to the top floor .
It was clean, in a good location
Stayed in January 2024
Reviewed: October 22, 2023
Yvonne
United States of AmericaGym was bad. Broke equipment and not much in it. Husband almost fell off treadmill when it stopped working.
Convenience, staff, breakfast, and location.
Stayed in September 2023
Reviewed: April 17, 2023
Roxan
United States of AmericaNo complaints
Stay was excellent --- nice staff, room was perfect, breakfast was great!
Stayed in April 2023
Reviewed: November 19, 2022
Havala
United States of AmericaOn weekends this hotel is booked by quite a few travelling baseball/softball teams. It would be nice if the breakfast could start a bit earlier. There are always several teams who have to be at the fields at 7am, which means leaving at 6:30 am, which means the kids miss out on breakfast. It would be a super nice add on to open it earlier during those times.
All was as expected. The front desk employees were very nice.
Stayed in October 2022
Reviewed: November 14, 2022
Tim
United States of AmericaThe little things. Door missing on closet but parts laying on shelf. Torn black out blinds still have the duct tape I repaired them with a year ago. Lights out or flickering. Same breakfast EVERY day. Highway noise.
staff is great. Ok breakfast. Better location than other places
Stayed in November 2022
Reviewed: October 3, 2022
Tim
United States of AmericaIce machine always out of order, no vending machines, very hard bed and highway noise is horrible.
I’ve stayed at most places in Cleveland and it’s the best you will find. Good staff, clean, good parking, amazing breakfast
Stayed in October 2022
Reviewed: September 26, 2022
Tim
United States of AmericaRoad traffic noise is horrible if you have a room on the front side. bed is hard as a rock. Pool, vending and ice machines not available
Amazing breakfast, staff, clean, I’ve stayed in most of the hotels in Cleveland and it’s the best you can get
Stayed in September 2022
Reviewed: August 8, 2022
Tim
United States of AmericaHighway noise. Hard bed. Torn curtains held together with duct tape.
It is the cleanest and most professional you will find in Cleveland
Stayed in August 2022
Reviewed: June 6, 2022
Tim
United States of AmericaRooms are a little dated and bathroom is small. Staff that checked me out was to lazy and did not want to run me a paper copy of my bill.
Good parking Staff that checked me in was very professional Best breakfast in towm
Stayed in June 2022
Reviewed: March 13, 2022
Kermit
United States of AmericaThe air condition in the room did not work properly. Thankfully it was cold out and the room stayed at a reasonable temperature. The highway noise was annoying even for the third floor. If the A/C had been working it might have drowned out the noise.
Stayed in March 2022
Reviewed: June 23, 2021
David
United States of AmericaPillow a little uncomfortable. At first the refrigerator did work. It got fixed though.
Pleasant staff and hood breakfast.
Stayed in June 2021
Reviewed: June 3, 2024
Pafford
United States of AmericaI'll never stay at another holiday inn
I only reverse for 5 minutes try to cancel got charged full price. Drove by the place they had plenty of guest for the night they didn't need to steal my money. Coming from a man with 6 kids 170 would go a little way at the grocery store.
Stayed in May 2024
Reviewed: May 27, 2024
Juan
United States of AmericaThe first room she assigned to me was not cleaned. So she assigned me another room. It was cleaned but when I woke up the next morning the floor was soaking wet I stepped on to wet carpet this was very uncomfortable for me. And when I ask for a manager the morning attendant told me that I had to wait until Monday or Tuesday to talk to a manager.
The attendant was very nice. And accommodated me and treated me very nicely.
Stayed in May 2024
Reviewed: May 24, 2024
Jennie
United States of AmericaEasy to get to
Stayed in May 2024
Reviewed: April 2, 2024
Cyn
United States of AmericaN/a
Breakfast and how cozy it was.
Stayed in March 2024
Reviewed: March 28, 2024
Kristen
United States of AmericaThe front desk lady went out of her way to serve our team breakfast earlier than normal because we had an early game. She was patient with a large group.
Stayed in March 2024
Reviewed: March 23, 2024
Melinda
United States of Americahot tub is sealable
very clean
Stayed in March 2024
Reviewed: November 24, 2023
Valarie
United States of AmericaShower curtain not fitted for the shower
Clean, friendly staff
Stayed in November 2023
Reviewed: November 19, 2023
Dorothy
United States of AmericaThe whole first floor was being renovated Elevator did not work No breakfast available as stated on the website The first room we went to was not clean and linens were piled up on the floor Had to go back downstairs to get another room Very disappointing
Very little
Stayed in November 2023
Reviewed: July 10, 2023
Andrea
United States of AmericaThere was no sheets/blankets for the couch bed. When I told front desk they only brought a sheet & a blanket. Said there was no pillows & didn’t have a fitted sheet either. Room was VERY humid/sticky. Dead roaches in corner of room.
Location was nice. Breakfast was good.
Stayed in July 2023
Reviewed: June 12, 2023
Pedro
United States of Americana
Clean, Location, very friendly staff
Stayed in June 2023
Reviewed: May 11, 2023
Tim
United States of AmericaThis place is going downhill fast. I will not be back.
Got there at check in time and was given a key. Got to the room and it had not been cleaned at all in fact cleaning staff was at other end of the hall still. Went to get another room and desk staff told me I have to understand that they have been booked solid and are under staffed. They then told me that the cleaning crew was in my room and it would be ready in 20-30 minutes. A lie since I was just there and no one was near my room. A. It’s not my fault that you are two tight to hire enough workers or pay them a living wage. B. After 3:00 you are taking time away from me that I payed for. C. I am in town for work and your inadequate performance if causing me to be late. Finial they found me a tiny little handicap to stay in but I had to ask them to reimburse the extra that I had paid for a nice room.
Stayed in May 2023
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