12150 Dixie Highway, Birch Run, MI 48415, United States of America
#1 of 6 hotels in Birch Run
Guests' ChoiceBased on 577 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
8.9
Facilities
8.3
Staff
8.9
Value for money
7.9
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Joanne
CanadaSome areas of the hotel were a little dated but nothing concerning.
Staff were extremely helpful and courteous. The young lady at check in was so friendly and an asset to Holiday Inn!!! I believe her name was Sarah maybe? The morning staff at breakfast were equally as pleasant.
Stayed in April 2024
Reviewed: April 22, 2024
Brandy
United States of AmericaWe had 2 rooms and in one room the mini fridge didn't work. So food got spoiled 😞
The staff was nice, the breakfast was ok.
Stayed in April 2024
Reviewed: April 20, 2024
Amanda
United States of AmericaLong check in wait due to only one worker at desk
Friendly staff, good breakfast
Stayed in March 2024
Reviewed: April 9, 2024
Kaitlyn
United States of AmericaOur room was really hot! Our AC didn’t work.
The girl at the front desk who checked me and my boyfriend in was SO NICE! She was very helpful and was so sweet to help us!
Stayed in April 2024
Reviewed: March 28, 2024
Pamela
United States of AmericaMy family enjoyed the breakfast. There was a good variety of items to choose from.
Stayed in March 2024
Reviewed: March 11, 2024
Barbara
United States of AmericaThe toilet sits very low and I wasn’t able to adjust the shower head.
Breakfast was very good. I appreciate the variety.
Stayed in March 2024
Reviewed: March 4, 2024
Utonia
United States of AmericaThe small couch in our room had varying stains and dried splotches, I can only imagine what they came from. Nothing else looked dirty but that was very alarming to see.
Convenient location to Birch Run Outlets and Frankenmuth. Good sized room and looked mostly clean.
Stayed in March 2024
Reviewed: February 5, 2024
Neil
United States of AmericaMy credit card was charged 10 dollars more that the bill, I noticed this after coming back home when I saw my amex card activity in app, the receipt was 158, I see card charged 168, and they dis not give me credit card receipt of course, other than this I liked this hotel but I won’t use it next time
Clean, Breakfast
Stayed in February 2024
Reviewed: January 26, 2024
Kyle9076
United States of AmericaWe were on the first floor and next to the exit, so that meant we heard a lot of people walking around. The TV was also pretty basic. We couldn't pull up a guide to help with searching through the channels. So it was a lot of just flipping through.
We weren't too far from Frankenmuth, which was the reason we were in the area. The room was also clean and the bathroom was big.
Stayed in January 2024
Reviewed: January 2, 2024
Rebecca
United States of AmericaBreakfast was not good or hot
Clean and comfortable
Stayed in January 2024
Reviewed: December 31, 2023
Florina
CanadaThe tiles need to be steamed. We were afraid to go bare foot on them. The grout is black.
Beautiful decor for Christmas... thank you for that.
Stayed in December 2023
Reviewed: December 26, 2023
Paulo
BrazilApartment is too old , need a renovation.
Staff is very kindly, perfect!
Stayed in December 2023
Reviewed: December 17, 2023
Michael
United States of AmericaBooking.com messed up my original reservation and did not use my brothers last name so the facility could not find the reservation
Stayed in December 2023
Reviewed: December 9, 2023
Sandra
United States of AmericaThe price was extremely high!
Stayed in November 2023
Reviewed: December 6, 2023
Allan
CanadaEntrance to side door was covered with lint. Not very pleasant to see or breath.
Room was clean, bed comfortable and breakfast very good. Pool was heated for comfort and hot tub relaxing. Staff very accommodating.
Stayed in December 2023
Reviewed: December 5, 2023
Eugene
United States of AmericaBathroom door wouldn't stay open
Great breakfast
Stayed in December 2023
Reviewed: December 4, 2023
John
United States of AmericaBathroom door scrapes the floor. Bed high for senior to get in. Breakfast refill slow - went out $$.
Stayed in December 2023
Reviewed: November 27, 2023
Zella
CanadaBit outdated in appearance but still very clean
Easy access, friendly staff, great breakfast
Stayed in November 2023
Reviewed: November 27, 2023
Tammy
CanadaRoad was run down. Not a lot of shops or restaurants or even fast food places there.
Bright welcoming. The building was beautiful and welcoming.
Stayed in November 2023
Reviewed: November 20, 2023
Donald
United States of AmericaRoom had a odor of something sour possibly vomit, with a stain on the floor between the beds.
Close and conveniently located to Outlets and Frankenmuth
Stayed in November 2023
Reviewed: November 19, 2023
Lareine
United States of AmericaDidn’t release my deposit. I had to call my bank
Bed was comfortable
Stayed in September 2023
Reviewed: November 12, 2023
Marc
CanadaBreakfast was very good! Beds were extremely comfortable with extra pillows-loved that!
Stayed in November 2023
Reviewed: October 30, 2023
Rebecca
United States of AmericaCould have been a little cleaner, but wasn’t too bad.
Excellent staff, comfortable bed, and nice breakfast.
Stayed in October 2023
Reviewed: October 18, 2023
Pam
United States of AmericaRoom and breakfast
Stayed in September 2023
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