1097 Wayne Avenue, Chambersburg, PA 17201, United States of America
#6 of 15 hotels in Chambersburg
Guests' ChoiceBased on 140 hotel reviews
7.4Cleanliness
8.2
Comfort
8.2
Location
8.4
Facilities
7.4
Staff
8.3
Value for money
7.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 16, 2024
Brenda
United States of AmericaFridge was leaking water upon arrival to room. But staff came and mopped up puddles
Easy access. Clean
Stayed in February 2024
Reviewed: January 18, 2024
Trisha
United States of AmericaThe walls are thin and I could hear the TV and people above me
It was very clean and the beds were comfortable. The breakfast was good
Stayed in January 2024
Reviewed: October 26, 2023
Barton
United States of AmericaThe pool again at this one also not operational, Internet and TV both very glitchy
The location, price, cleanliness,staff. Very comfortable
Stayed in October 2023
Reviewed: October 9, 2023
Eric
United States of AmericaA simple sign on the door stating their pool was closed. We chose this place based on location and amenities. For this matter, we severely overpaid. With no pool -- promised to the kids -- we just had a place to sleep, with nothing special.
Good location. Fairly typical Holiday Inn.
Stayed in October 2023
Reviewed: June 20, 2023
Jessica
United States of Americathe pool is shut down and the gym only had a few things as they are renovating
it was very clean and nice
Stayed in June 2023
Reviewed: May 10, 2023
David
United States of AmericaOne staff running like a chicken covering, front desk, answer phone, prep & clean breakfast area, managing painting crew, etc. Whole place was dirty, sticky, fridge dirty/stained. Hole's in bathroom wall, gray gummy all over same floor. Etc rugs in hall won out, white powder all over.😤😝😣
Breakfast ok.
Stayed in May 2023
Reviewed: April 26, 2023
Jean
CanadaCoffee, industrial omelette
Stayed in April 2023
Reviewed: April 24, 2023
Eileen
United States of AmericaPool was closed. Breakfast was packaged only, nothing fresh. Had cereal and my daughter drank sour milk. TV signal was horrible. Funky smell in our room.
Comfortable beds, good size room.
Stayed in April 2023
Reviewed: April 17, 2023
Kichung
United States of Americahappy
new
Stayed in April 2023
Reviewed: September 12, 2022
Kathryn
United States of AmericaThe hotel was under renovation so there was some disturbance to be expected with renovations. I thought the price per room was a bit on the high side. Also would have liked to ensure I received credit with IHG for the stay, the front desk employee took my information but I have not heard anything yet.
The breakfast selection was fantastic. The staff were friendly and accommodating. The front desk employee and the kitchen staff were so nice!!
Stayed in September 2022
Reviewed: September 1, 2022
Nancy
United States of AmericaHandicapped shower flooded the whole bathroom.
Convenient.. Breakfast good.
Stayed in August 2022
Reviewed: August 2, 2022
James
United States of AmericaThe receptionist accidentally billed me twice for the two rooms after I told her Booking.Com already took money??? Still waiting for total reimbursement!
clean and comfortable
Stayed in July 2022
Reviewed: July 23, 2022
Julie
United States of AmericaA small amount of mold in the shower. The decor was a little worn looking.
Good location. The property appeared clean. Great breakfast selection for the complimentary meal. Front desk clerk gave a great recommendation for a place for dinner.
Stayed in July 2022
Reviewed: July 17, 2022
Paula
United States of AmericaBroken elevator, indoor pool was cold, and plastic on hall floors.
Stayed in July 2022
Reviewed: July 4, 2022
Misti
United States of AmericaNo elevators
Love the room! Big nice comfortable clean
Stayed in July 2022
Reviewed: May 19, 2022
Gretchen
United States of AmericaWas not aware that the hotel pool was not in working order, which is one of the main reasons i booked this hotel. then also upon arrival we were told the oven was broken so there was not going to be hot breakfast.
nice location right off the highway
Stayed in May 2022
Reviewed: February 28, 2022
Fargis
United States of AmericaBreakfast was terrible. Where were the pancakes and the Cinnabon station? :( the juice machine didn’t work. The place felt antiquated… needs a remodeling update badly!
Pet friendly. The staff were nice.
Stayed in February 2022
Reviewed: February 22, 2022
Chris
CanadaThe heating system was difficult to adjust and generally could not keep up to the low outside temperatures. After experiencing the new Holiday Inn Express hotels, this one didn’t measure up to their standards.
Generally comfortable (other than the heating system) for the price paid.
Stayed in February 2022
Reviewed: February 19, 2022
John
CanadaThe room windows dont open.
Location was great & breakfast was OK
Stayed in February 2022
Reviewed: January 24, 2022
Nicole
United States of AmericaThe jacuzzi was dirty
Stayed in January 2022
Reviewed: December 27, 2021
Kailash
United States of AmericaRoom was close to road
Stay was Great. Only one thing I don’t like was my room was close to 81 highway and semi truck keep waking me up. Everything else was great 👍
Stayed in December 2021
Reviewed: October 31, 2021
Suzanne
United States of AmericaThe building is a bit outdated and could use refreshing.
The staff was outstanding and went out of their way to make sure we were comfortable. The breakfast had a nice selection.
Stayed in October 2021
Reviewed: October 21, 2021
Terry
United States of AmericaA better quality breakfast and coffee available all hours.
Stayed in September 2021
Reviewed: September 23, 2021
Jennifer
United States of AmericaThe elevator broke for a bit and after not being able to use pool Saturday night because to many kids in it they closed it all day Sunday and my jacuzzi tub jets didn't all work and black stuff came out of the ones that did
Room was nice size. And hotel was clean
Stayed in August 2021
Port Dickson, Malaysia
Panevėžys, Lithuania
Latham, USA
Paihia, New Zealand
Perpignan, France
Harrogate, UK
Alīgarh, India
Split, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content