2111 South Arlington Heights Road, Arlington Heights, 60005, United States of America
#2 of 9 hotels in Arlington Heights
Guests' ChoiceBased on 168 hotel reviews
8.2Cleanliness
8.8
Comfort
8.7
Location
8.7
Facilities
8.5
Staff
8.8
Value for money
8.2
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 9, 2024
Makoto
United States of AmericaJapanese food was very good
Stayed in May 2024
Reviewed: December 6, 2023
Joe
United States of AmericaBreakfast was not hot, but cool food
Stayed in December 2023
Reviewed: October 17, 2023
Sum
United States of AmericaJust one tiny: the air conditioning was very noisy. But is just the maintenance service time 😅
Love the location and the staff, and the breakfast so far is the best compared to a lot of hotels I have been staying.
Stayed in October 2023
Reviewed: September 22, 2023
Samantha
United States of AmericaAway from the city.
Cleaned
Stayed in September 2023
Reviewed: August 17, 2023
Mitsuo
United States of AmericaNewspaper
Staff were helpfull. Transportation to trainstation was helpful.
Stayed in August 2023
Reviewed: August 10, 2023
Rajat
IndiaNothing specific to mention
Value for money
Stayed in August 2023
Reviewed: July 25, 2023
Mark
United States of AmericaLate check in was greeted with a long wait at front desk. When attendant finally arrived, they were a bit brash and unwelcoming, as if I inconvenienced them.
Comfortable
Stayed in July 2023
Reviewed: June 4, 2023
Ophelia
United States of AmericaKey stop working before 11 checkout time.
Value good for price and other place for food was close
Stayed in May 2023
Reviewed: May 26, 2023
Wright
United States of AmericaN/a
Friendly service, breakfast
Stayed in May 2023
Reviewed: May 17, 2023
Hugh
United States of AmericaBreakfast was excellent. Staff was freindly and helpful
Stayed in May 2023
Reviewed: May 10, 2023
Payton
United States of AmericaCheck out time was too early .
The rooms and lobby were very clean.
Stayed in May 2023
Reviewed: May 8, 2023
Isabela
United States of AmericaBeds were hard
Great breakfast! Nice atmosphere, and staff was nice.
Stayed in May 2023
Reviewed: November 2, 2022
Bull2615
United States of AmericaNA
Very clean and location
Stayed in October 2022
Reviewed: September 26, 2022
Eric
United States of Americabooking.com messed up my reservation at the hotel was able to accommodate
The hotel accommodated my reservation that booking.com messed up
Stayed in September 2022
Reviewed: August 25, 2022
Gail
United States of Americaits supposed too be near O’Hare buy taxi cost $45!
basic comfortable hotel for an unexpected night near O’Hare.
Stayed in August 2022
Reviewed: June 20, 2022
Richard
United States of AmericaI had asked for a handicap accessible room and we got a room where the bathroom was so small, even a wheelchair wouldn't fir inside of it. And, there were no rails. So, somehow or another, I'm almost positive we didnt get an accessible room.
The breakfast was very nice and the facility was well maintained..
Stayed in June 2022
Reviewed: June 11, 2022
Marcia
United States of AmericaSwitched room assignment to accommodate my 84 year old mother and so she wouldn't have to walk so far. When we returned to room after breakfast we could not get into our room. Our pass card would not work. So I headed back to front desk and found they had us listed in original room on 6 th floor. We had stayed in 205 all night. I had to show ID to get new keys while my 84 year old Mom waited upstairs by herself in the hall way. Also housekeeping staff let themselves into room while we were there without knocking on door. In the night around 1 am someone slammed into our door awakening us and scarring us...
Clean, close to church where we were attending funeral. Breakfast was good.
Stayed in June 2022
Reviewed: June 10, 2022
Eri
United States of AmericaIt would have been better if you could provide complementary bottles (two per person maybe) of water for each guest. Can be given when check in, or placed in the fridge in each room.
It was okay.
Stayed in June 2022
Reviewed: June 7, 2022
Ariana
United States of AmericaThe rooms did have like a dirty carpet smell, they were clean just the smell was unpleasant.
Clean and friendly
Stayed in June 2022
Reviewed: May 29, 2022
Theresa
United States of AmericaWe were never in the 5 days we stayed, able to get a wifi connection. We spoke with staff several times and they tried to help but to no avail. Very frustrating !
It was good food, nicely arranged and managed.
Stayed in May 2022
Reviewed: April 12, 2022
John
United States of AmericaNo probs.
The breakfast was perfect, selection, quality,and quantity. The desk people were great. I had a real mix up with the shuttle (all my fault) and everyone was so patient and exceptionally accommodating.
Stayed in April 2022
Reviewed: April 4, 2022
Cynthia
United States of AmericaBathroom was cramped, but everything was clean.
Bfast was great.
Stayed in April 2022
Reviewed: February 6, 2022
Thomas
United States of Americahad to get my key programmed 3x in two days?
location
Stayed in February 2022
Reviewed: January 25, 2022
Boris
United States of AmericaEverything was ok for us. Clean, good location, good staff. Recommended.
Stayed in January 2022
Canillas de Albaida, Spain
Westport, Ireland
San Bernardino, USA
Penzance, UK
Mar de las Pampas, Argentina
Portorož, Slovenia
Ankara, Turkey
Luhačovice, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content