15851 Pomona Rincon Rd, Chino Hills, 91709, United States of America
#1 of 7 hotels in Chino Hills
Guests' ChoiceBased on 101 hotel reviews
8.9Cleanliness
9.4
Comfort
9.0
Location
9.2
Facilities
9.3
Staff
9.2
Value for money
9.0
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 3, 2024
Raquel
United States of AmericaProperty was clean and staff was friendly!
Stayed in May 2024
Reviewed: May 21, 2024
Erica
United States of AmericaBreakfast
Breakfast
Stayed in May 2024
Reviewed: May 20, 2024
Jeff
United States of AmericaLocation was great. Clean and very comfortable
Stayed in May 2024
Reviewed: May 10, 2024
Kclili03
United States of AmericaNothing
The place is very clean and the most wonderful thing is the bed and pillows are soft and comfortable I literally slept like a baby in it. The area has ample space for parking and within a few feet are different restaurants. One more thing it’s free breakfast and all day coffee and tea available for consumption.
Stayed in May 2024
Reviewed: May 10, 2024
Kristinn
United States of AmericaNothing to dislike
Great newer facility and very functional rooms. Exceptionally clean and great location . Breakfast was adequate and very pleasant stay
Stayed in May 2024
Reviewed: April 22, 2024
Nancy
United States of AmericaThere wasn’t anything that I didn’t not like the property
It was nice and clean that’s what I like
Stayed in April 2024
Reviewed: April 17, 2024
Don
United States of AmericaHaving to use your room card to power some of the lights and bathroom fan was strange.
Good value for a more reasonable price. Hotel included complementary breakfast and free parking, services we didn’t receive at higher-priced hotels in the area.
Stayed in April 2024
Reviewed: April 15, 2024
Jeff
United States of AmericaThe hotel was clean and beautiful. The room and bed was great. The staff was friendly and helpful.
Stayed in April 2024
Reviewed: March 15, 2024
Griscel
United States of AmericaI was charged twice for my stay. I had prepaid for my stay on booking.com and then also charged by the hotel. I’m still waiting to receive my money back.
The property and stay was very nice. The breakfast was nice too…
Stayed in March 2024
Reviewed: March 5, 2024
Monica
United States of AmericaAll was excellent!!
Very clean & quiet. Wonderful staff& great breakfast.
Stayed in March 2024
Reviewed: March 4, 2024
Lorissa
United States of Americathe eggs
breakfast was ok
Stayed in March 2024
Reviewed: February 10, 2024
Leslie
United States of AmericaClean room and hotel
Stayed in January 2024
Reviewed: February 8, 2024
Karina
United States of AmericaThe appearance
Stayed in February 2024
Reviewed: January 24, 2024
Brian
United States of AmericaThey ran out of breakfast for a bit the morning of Christmas which led to a lot of unhappy people. Their snacks/drinks they have for sale are over prices and expired... my diet coke was expired by a couple months. Nitpicky things really, the rest of the stay was great.
The room was nice and comfortable. The common areas were well kept and clean. Breakfast was good (when they had it). Close to some decent food and coffee places.
Stayed in December 2023
Reviewed: January 15, 2024
Stephanie
United States of AmericaIt still had that new smell. It opened in May of 2023 and still looks great. The location was good and safe.
Stayed in January 2024
Reviewed: January 9, 2024
Jason
PhilippinesWell organized, clean, and offers good services and facilities.
Stayed in December 2023
Reviewed: January 6, 2024
Heather
United States of AmericaProperty was great
Stayed in December 2023
Reviewed: January 1, 2024
James
United States of AmericaClean, convenient and decent breakfast
Stayed in December 2023
Reviewed: December 12, 2023
Mary
United States of AmericaMore selections of entrées. Due to lactose intolerance, I could not eat cheese in my eggs.
The location was great.
Stayed in December 2023
Reviewed: December 10, 2023
Ho
PanamaBreakfast was good enough... not decadent but simple and above average for an Express Holiday Inn. To be honest, for what was paid, it is "good enough" as mentioned in the beginning.
Stayed in December 2023
Reviewed: December 4, 2023
Dulce
United States of AmericaEverything was so clean and staff was very nice and helpful!
Stayed in December 2023
Reviewed: November 23, 2023
Tom
United States of AmericaMy reservation was for a queen double ADA accessible walk in shower. Upon arrival, I was informed no such room existed.
Location
Stayed in November 2023
Reviewed: November 17, 2023
Kristinn
United States of AmericaNothing to dislike
Overall a great newer facility at a good location easy to get to . Well planned rooms when it comes to space and features . The beds and pillows were very comfortable and the restroom facility clean and functional. Breakfast was fine and the lobby area very nice.
Stayed in November 2023
Reviewed: November 14, 2023
Shu
United States of AmericaBreakfast
Big and clean
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content