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  5. Reviews of Holiday Inn Express Detroit-Warren/General Motors Technology Center, an IHG Hotel

Reviews of Holiday Inn Express Detroit-Warren/General Motors Technology Center, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

11500 Eleven Mile Road, Warren, MI 48089, United States of America

#3 of 17 hotels in Warren

Guests' Choice

Review Score

Based on 436 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.6

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.5

  • Free Wifi

    7.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    One of the queen size beds in my room was broken

    The hotel was very clean

    Stayed in May 2024

  • Reviewed: May 21, 2024

    10
    I appreciated all the kindness from the staff as I had to stay because of a sick family member.
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Difficult drive from Henry Ford Hospital. But not anyone’s fault.

    The staff was very nice and efficient. Linda at front desk. Ivy at front desk. Shawn in breakfast area. All these ladies were great!!

    Stayed in May 2024

  • Reviewed: May 20, 2024

    10
    It was a great experience.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Very clean, our room was serviced, breakfast was good and staff was very pleasant.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a smell to our room that was very unpleasant.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    N.a.

    It was clean, and breakfast had many options to meet different diet needs. The staff was friendly

    Stayed in May 2024

  • Reviewed: April 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean

    Quite

    Stayed in April 2024

  • Reviewed: March 30, 2024

    10
    Exceptional
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I love Everything about it everything

    Stayed in March 2024

  • Reviewed: March 27, 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Twin Room - Mobility Access with Bath Tub
    • Stayed 1 night
    • Submitted from a mobile device

    Middle of the night, when I got up to use the bathroom, the floor was covered in ants. The ants were only in the bathroom? Needs better pillows, very flat.

    Staff was very friendly. The beds were comfortable. The little kitchen area was well thought out in location. No signs of bug infestation of any kind until.....

    Stayed in March 2024

  • Reviewed: February 20, 2024

    10
    Amazing Experience
    • Leisure trip
    • Family with young children
    • King Room - Mobility Access/Roll in Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The lobby restroom wasn’t as clean as the room bathroom but I only used it because my daughter spontaneously said she had to use it when we’re getting breakfast. Honestly I believe I caught them on a bad day because there were 2 bus loads of people who came in that day.

    The staff and the rooms were amazing. Loved how you could tell they cleaned the rooms. Housekeeping was there from early morning til 4pm cleaning. I saw one housekeeper flipping the king sized mattress over to clean better. They have soap, lotion, shampoo and conditioner that is literally “attached” within the bathroom and sink area, so there’s no taking them. The room we had was handicapped accessible so there was no tub, which wasn’t a problem. They had a 2 peep wholes so if you’re in a wheelchair there wouldn’t be a problem with you seeing shoes knocking on your door. The lobby is pretty big for the size of this hotel, I couldn’t fit the rest of the lobby into the picture but to the left they have snacks for sale. The snacks aren’t entirely too pricy but there’s a Kroger, Dollar Tree located in the plaza next to the hotel if you want more options. The double doors is where the breakfast is served between 6:30-9:30 am M-F & 7-10 am on weekends. The breakfast that’s included was amazing. They have a pancake machine that you can press the button and it’ll make 2 at a time for you. My kids thought it was pretty cool to watch. Breakfast included: Pancakes Bagels Muffins (blueberry, banana nut, double Choc) Bread English muffins Mini Cheese or Veggies omelettes Pork sausage links Turkey sausage patties Sausage gravy and biscuits Warmed cinnamon rolls Oatmeal (topping: cinnamon, walnuts or raisins) Cereal (fruit loops, raisin brain, Frosted Flakes w/ dried strawberries) Fruit (apples, oranges & bananas) Drinks (water, cranberry/apple/orange juice) Yogurt (6 different types) Pre cooked eggs 2 different types of milk They have I believe 2 rooms for businesses to rent and the upstairs lobby was great for doing work if need be.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    8.0
    Nice stay in my former hometown!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Good location for our needs. Good breakfast and staff.

    Stayed in November 2023

  • Reviewed: February 15, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Twin Room - Mobility Access
    • Stayed 1 night
    • Submitted from a mobile device

    I like everything about the hotel, breakfast was nice, room was clean and bed comfortable. Staff was very friendly. Enjoyed my stay and will stay again.

    Stayed in February 2024

  • Reviewed: January 12, 2024

    10
    I felt like I was home, very comfortable Hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No complaints at all!!! Excellent Hotel

    The rooms was clean. The bed was comfortable we had extra pillows. The staff was really friendly and helpful.

    Stayed in January 2024

  • Reviewed: December 19, 2023

    9.0
    Nice clean place no problems
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was clean staff was great

    Stayed in December 2023

  • Reviewed: November 23, 2023

    9.0
    It was nice
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No indoor pool

    Clean

    Stayed in November 2023

  • Reviewed: October 17, 2023

    10
    OUTSTANDING !!!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Nothing except signage to get into property could've been a little better. But, overall nothing to complain about.

    Entire staff was AWESOME!!! Especially FD and B'fast staff. As a former Night Auditor I am very selective and really inspect places I stay. This property really exceeded my expectations. GREAT JOB !!!

    Stayed in October 2023

  • Reviewed: October 14, 2023

    10
    We 'd definitely recommend this motel!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The motel seemed new. Was very clean, comfortable. Great breakfast. Excellent value!

    Stayed in October 2023

  • Reviewed: October 7, 2023

    9.0
    Good value with all the expectations of a good chain hotel reputation.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    A little hidden away. Only fast food close by. No bars restaurant in walking distant.

    Clean, quite with friendly staff.

    Stayed in October 2023

  • Reviewed: October 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Afternoon staff had gotten my first and last name mixed up so it caused a bit of a scare for 10 minutes. thank goodness for the late night staff who fixed the situation. Breakfast wasn't the best. Some of the common things in our room weren't available to us.

    This was a last minute choice so the price was helpful and appreciated. Beds were awesome. Late night staff was helpful and patient.

    Stayed in September 2023

  • Reviewed: October 2, 2023

    10
    Friendly staff, comfortable stay, great price
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    everything was fine

    Staff very welcoming and friendly. Room clean & fresh.....they even allowed an earlier check in for us.

    Stayed in October 2023

  • Reviewed: September 25, 2023

    7.0
    Should be developed, should be cheaper
    • Business trip
    • Family with young children
    • Twin Room - Mobility Access
    • Stayed 2 nights
    • Submitted from a mobile device

    No hotel accessories, tab drainage was almost closed, our room was so far from the entrance, they didn’t clean our rooms the next day, and poor breakfast.

    Friendly staff, big free parking lot, good lighting system inside the rooms .

    Stayed in September 2023

  • Reviewed: September 19, 2023

    9.0
    Good, comfortable stay for one night, with an included breakfast in the morning.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    Adding the $50 to our bill without explaining when we checked out that it would be removed.

    The breakfast was great! We liked all of the varieties of food available.

    Stayed in September 2023

  • Reviewed: September 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    Breakfast was there. Not great automatic pancakes turkey sausage biscuits

    Stayed in September 2023

  • Reviewed: August 23, 2023

    9.0
    Great stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 1 night

    The bathroom door was a bit big that when you open it, it kind of blocks the hallway.

    The breakfast was nice with good selections such as hot cinnamon rolls, eggs, bread, greek yogurt, and muffins. The room was great.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    The breakfast area should be more open to avoid crowding. It was uncomfortable to have people right outside the front doors socializing, smoking and leaving trash. There should be curfew for noise. Teenagers were running up and down the hall being noisy and knocking on doors.

    The room was comfortable.

    Stayed in July 2023

Showing 1 - 25

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