11825 Gateway West, El Paso, TX 79936, United States of America
#19 of 101 hotels in El Paso
Guests' ChoiceBased on 258 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.8
Staff
8.9
Value for money
8.4
Free Wifi
9.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 30, 2024
Stephanie
United States of AmericaPeople upstairs were very very loud couldn’t get comfortable
Room was clean and spacious Location great Breakfast was awesome
Stayed in May 2024
Reviewed: April 30, 2024
Russell
United States of AmericaHot tub was not working
Breakfast was great and rooms were clean and quiet
Stayed in April 2024
Reviewed: April 17, 2024
Holly
United States of AmericaThe hottub didn’t work, was super disappointed about that. The bathroom hygiene products didn’t get refilled, conditioner was out & the hand lotion squirted out water.
Staff was so nice and helpful. Breakfast was good! The beds were very comfortable.
Stayed in April 2024
Reviewed: April 10, 2024
Andrea
MexicoLittle bit out of maintenance
Front desk staff at night was very nice and kind
Stayed in March 2024
Reviewed: April 1, 2024
Elias
United States of AmericaThe pool and hot tub was closed
The motel was very clean and t idy
Stayed in March 2024
Reviewed: March 26, 2024
Sanchez
United States of AmericaGood
Good
Stayed in February 2024
Reviewed: March 23, 2024
Hannah
United States of AmericaHeated Pool was wayyyy to cold and the hot tub was out of service
Very clean, good breakfast, nice people
Stayed in March 2024
Reviewed: March 20, 2024
Juan
United States of AmericaBathroom door didn't lock and bathroom was a little dirty. Dirty under the sink and floors.
I like everything except the restroom is not very clean a little dirty under the sink and on the floor but is acceptable and the door of the bathroom won't lock.
Stayed in March 2024
Reviewed: December 27, 2023
Karime
United States of AmericaN/A
Liked how clean and comfortable the rooms were! The inside heated pool was a plus for the kids.
Stayed in December 2023
Reviewed: December 26, 2023
Amey
United States of AmericaThe hotel had limited quarters for the laundry machines.
We loved the hot breakfast, workout room, indoor pool, and hot tub! The floor of the pool was peeling but our kids didn't mind. Tge hotel was very clean. The staff was kind. Perfect location!
Stayed in December 2023
Reviewed: December 14, 2023
Manuel
United States of AmericaDidn’t have a chance to eat breakfast but the staff was fenomenal and cleaning was as well.
Stayed in December 2023
Reviewed: August 26, 2023
Lora
United States of AmericaThe coffee sucked
Super comfy room that was nice and clean. A relaxing place to stay. Easy transport to the airport from here. Just a nice stay and will stay here again.
Stayed in August 2023
Reviewed: July 31, 2023
Eric
United States of AmericaStaff was great
Stayed in July 2023
Reviewed: July 19, 2023
Julio
United States of AmericaThat I stayed only for one day
Very clean, and good ac
Stayed in July 2023
Reviewed: July 7, 2023
Venkata
United States of AmericaNothing to complain
Location was excellent and just 15 minutes to scenic drive. Property maintenance was really good, always neat and clean, breakfast was nice.
Stayed in July 2023
Reviewed: July 5, 2023
Geepurple10
United States of AmericaNo outside seating.
The beds were wonderful. Pillow tops but firm. The breakfast was nice.
Stayed in July 2023
Reviewed: July 4, 2023
Alberto
United States of AmericaAll was perfect!
It was all made perfect! Thank you!
Stayed in July 2023
Reviewed: June 22, 2023
Moreno
United States of AmericaNothing at all.
Staff was friendly and it was clean.
Stayed in June 2023
Reviewed: May 15, 2023
Janis
United States of Americathere was nothing I didn’t like
near everything
Stayed in May 2023
Reviewed: April 22, 2023
Jessica
United States of AmericaIt was very clean
Stayed in March 2023
Reviewed: April 2, 2023
Danny
United States of AmericaNo complaints just to me the price is a bit high.
The room was clean, comfortable bed, pillows really soft, bathroom and shower clean with good water pressure, some maintenance is needed. Breakfast is what you would expect from free breakfast. Well stocked snacks, dining is in walking distance. Very safe area.
Stayed in April 2023
Reviewed: March 26, 2023
Rivera
United States of AmericaThe price is a little to much but honestly it was worth it
Everything was wonderful..we rented a room for my granddaughter to swim and she had a blast . Sara the person in the front office was such a wonderful and helpful person..
Stayed in March 2023
Reviewed: March 18, 2023
Nakita
United States of Americaclose to baseball fields
Stayed in February 2023
Reviewed: February 12, 2023
Abril
United States of Americapricey
everything’s great
Stayed in January 2023
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