Reviews of Holiday Inn Express & Suites Grand Canyon, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
226 Highway 64, Tusayan, AZ 86023, United States of America
#2 of 5 hotels in Tusayan
Guests' ChoiceReview Score
Based on 2265 hotel reviews
8.1Score breakdown
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Cleanliness
8.4
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Comfort
8.5
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Location
9.2
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Facilities
8.1
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Staff
8.7
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Value for money
7.3
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Free Wifi
8.2
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Reviewed: May 28, 2024
Jessica
United States of America4 Reviews9.0“Wonderful experience; would stay there again and recommend it”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Granola for yogurt would be nice. Better assortment of tea.
Beds/pillows were comfortable. Breakfast was delicious.
Stayed in May 2024
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Reviewed: May 27, 2024
Chris
United States of America8 Reviews8.0“Short 2 day stay for trip to the South Rin of the Grand Canyon.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The rooms themselves were OK but did not live up to the price point for this hotel. Old time popcorn ceiling type, carpet that was buckling in some spots, relatively small TV, no night lights or even fans for the bathroom are a few examples where some improvements could be made. This hotel is all about the location and not necessarily about providing a comfort level commensurate with the price point.
The location was fabulous for getting to and from the Grand Canyon. The included breakfast was outstanding and gave a great start to each day.
Stayed in May 2024
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Reviewed: May 27, 2024
Jade
South Africa25 Reviews2 helpful votes9.0“Great stay, excellent location and wonderful staff.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Only think is there is a credit card hold on my card for the same value as the stay which has not been removed. This has been over a month so quite concerning and need it to be removed.
Great location and friendly staff. Breakfast was awesome and staff very friendly. Needed help with my car hire and staff were very quick to assist and help with allowing us to use their phone.
Stayed in April 2024
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Reviewed: May 24, 2024
Florica
United States of America1 review9.0“We enjoyed our time together”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
Exhaust fan in the bathroom
Good breakfast
Stayed in May 2024
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Reviewed: May 19, 2024
Karon
United Kingdom46 Reviews3 helpful votes7.0“Great location but pricy”- • Leisure trip
- • Couple
- • King Suite - Adults Only
- • Stayed 1 night
Price for one night was very expensive, double what we had paid elsewhere. Cleanliness - there was a black hair on the toilet seat and a couple more in the bath, we are both blond. Wiped down ourselves. Bed comfortable
Location ideal only 15 mins to the Grand canyon , but queues to park and lot availability can be long we arrived at 8 no issues and quiet. Had requested a room away from traffic which was provided and free parking. Pool and therapy pool available. Breakfast was standard fair though sausages very nice.
Stayed in May 2024
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Reviewed: May 17, 2024
Lynn
United States of America1 review9.0“Great time, wish I could have sent pictures at the end of the day. day. but I would have to pay fir of the day but I did”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 5 nights
- • Submitted from a mobile device
No free WiFi
Convenient location
Stayed in May 2024
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Reviewed: May 15, 2024
Frank
United States of America11 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted from a mobile device
Crowded breakfast area
Location
Stayed in May 2024
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Reviewed: May 14, 2024
Juerg
Switzerland19 Reviews3 helpful votes7.0“Good price for a än excellent location with basic Hotel facilities.”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The facility itself is not anymore top notch. The indoor pool area would require a lifting.
Very close to the Grand Canyon Village. Perfectly located. Staff was friendly and the breakfast included in the daily rate was good, because of the very broad variety they are offering.
Stayed in May 2024
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Reviewed: May 10, 2024
Vasil
France162 Reviews25 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 5 nights
Breakfast itself was typical for the US hotels, more like fast food, not many fresh things and lots of sugar, but that we have seen in many places, so I was not surprised. All the TV sets in Holiday Inn are old school and I am really shocked that you still got TV's on which you can not share a content from a phone, per exemple:) Bathroom was kind of small for the size of the room and for 4 and not enough space if you need to stay more than a day.
Large enough rooms for 2 adults and 2 children, comfy beds, large free parking, in a walking distance from plenty of restaurants and shops, vary nice ladies helping with the breakfast, nice staff.
Stayed in May 2024
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Reviewed: May 10, 2024
Odile
Netherlands42 Reviews5 helpful votes8.0“Good hotel. Short drive to GC to watch sunset”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Nothing I didnt like
Clean, helpful and kind staff
Stayed in May 2024
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Reviewed: May 9, 2024
Janet
Canada30 Reviews1 helpful vote8.0“The hotel met all our needs completely, but wish it was mor affordable to stay longer.”- • Leisure trip
- • Couple
- • King Suite - Adults Only
- • Stayed 1 night
- • Submitted from a mobile device
The exorbitant cost!
The facilities were great, bed comfortable and breakfast very good.
Stayed in May 2024
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Reviewed: May 5, 2024
Robert
France32 Reviews7 helpful votes9.0“Great location and friendly staff”- • Leisure trip
- • Couple
- • King Room with Bath Tub - Disability Access
- • Stayed 2 nights
Not all rooms are similar in terms of value. We checked in rather late in the day and ended up in a first floor room facing an interior courtyard. Our room did not get much natural light and there was no view. As the hotel was fully booked, other rooms were not an option. We were only there for two nights and didn't spend much time in the room anyway, so it wasn't a high stakes issue, but is was a bit of a disappointment. For those with longer stays who intend be in the hotel room for longer periods, do keep this in mind.
Very friendly staff and wonderful breakfast! The fresh cinnamon rolls are amazing! The location is as close as you can get to the national park without actually staying in the park itself. Very good facilities and services overall.
Stayed in March 2024
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Reviewed: May 3, 2024
Melissa
Mexico18 Reviews2 helpful votes7.0“Good location, hotel needs some renovation.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
The hotel needs some renewal. Breakfast was crowded but I suppose it is always that way. Internet did not work very good.
The location is good. The staff in the breakfast very helpful. Rooms were clean.
Stayed in April 2024
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Reviewed: May 3, 2024
Sanford
United States of America4 Reviews7.0“Just what I said above.”- • Leisure trip
- • Couple
- • King Suite - Adults Only
- • Stayed 1 night
- • Submitted from a mobile device
The building felt old.
The breakfast was good, especially the staff who were very attentive and friendly. They also cleaned the tables immediately after guests finished. Excellent service.
Stayed in May 2024
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Reviewed: May 3, 2024
Cédric
Switzerland36 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Wifi could be better
Good location, clean room
Stayed in May 2024
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Reviewed: May 2, 2024
Ronald
United States of America6 Reviews7.0“Stay was good, the facilities was clean and well kept, breakfast was good.”- • Leisure trip
- • Couple
- • King Room - Disability Access Roll in Shower
- • Stayed 1 night
Location, staff, and free breakfast.
Good location near the south rim of Grand Canyon, friendly staff, breakfast was good and the staff was great. Price was a little high for what you get.
Stayed in May 2024
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Reviewed: April 30, 2024
Raghuu
United States of America6 Reviews8.0Very Good- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
The breakfast was not of high quality and very limited options with very standard "low quality" ingredients. The taste of the ingredients was not up to my expectations. Lack of variety in pastries and limited options for such a diverse population of tourists, is an area for IHG to improve. Choice of Coffee and taste of the same was horrendous.
Fruits, Pancakes, Boiled Eggs, and Yoghurt (flavored).
Stayed in April 2024
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Reviewed: April 29, 2024
Li
Canada30 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast was extremely good.
Stayed in April 2024
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Reviewed: April 29, 2024
Jacklyne
United States of America1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
N/a
The staff was so friendly and kept the facilities clean! The rooms were comfortable, and the breakfast was such a convenience! The location was phenominal.
Stayed in April 2024
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Reviewed: April 28, 2024
Gina
United States of America1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
It's obvious they do not have to try hard to have nice updated rooms. You are trapped due to the location. Carpet loose, old television with grimy remote, curtains very old, tub doesn't drain, furniture doesn't properly close.
The breakfast staff were awesome
Stayed in April 2024
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Reviewed: April 28, 2024
Kylie
Australia10 Reviews1 helpful vote9.0“A great place to stay to visit Grand Canyon south rim”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Beautiful modern clean rooms The included breakfast was amazing
Stayed in April 2024
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Reviewed: April 26, 2024
Ema
Italy45 Reviews2 helpful votes8.0“We enjoyed especially the location close to restaurants and the park.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast area was too small for the amount of people. Breakfast was simple.
The woman who was in charge of the breakfast. Very nice and friendly lady!!
Stayed in March 2024
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Reviewed: April 26, 2024
John
United States of America4 Reviews8.0“Good location and breakfast. One pays a premium for the proximity to the Grand Canyon.”- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast options and breakfast staff friendliness, closeness to the Grand Canyon.
Stayed in April 2024
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Reviewed: April 25, 2024
Iryna
Ukraine1 review8.0Very Good- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
No complimentary water and tea in the room, only disposable breakfast utensils
Super beds queen size! Very comfortable
Stayed in April 2024
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