Reviews of Holiday Inn Express & Suites Grand Canyon, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
226 Highway 64, Tusayan, AZ 86023, United States of America
#2 of 5 hotels in Tusayan
Guests' ChoiceReview Score
Based on 2261 hotel reviews
8.1Score breakdown
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Cleanliness
8.4
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Comfort
8.5
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Location
9.2
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Facilities
8.1
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Staff
8.7
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Value for money
7.3
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Free WiFi
8.2
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Reviewed: May 14, 2024
Juerg
Switzerland16 Reviews3 helpful votes7.0“Good price for a än excellent location with basic Hotel facilities.”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The facility itself is not anymore top notch. The indoor pool area would require a lifting.
Very close to the Grand Canyon Village. Perfectly located. Staff was friendly and the breakfast included in the daily rate was good, because of the very broad variety they are offering.
Stayed in May 2024
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Reviewed: May 10, 2024
Vasil
France162 Reviews25 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 5 nights
Breakfast itself was typical for the US hotels, more like fast food, not many fresh things and lots of sugar, but that we have seen in many places, so I was not surprised. All the TV sets in Holiday Inn are old school and I am really shocked that you still got TV's on which you can not share a content from a phone, per exemple:) Bathroom was kind of small for the size of the room and for 4 and not enough space if you need to stay more than a day.
Large enough rooms for 2 adults and 2 children, comfy beds, large free parking, in a walking distance from plenty of restaurants and shops, vary nice ladies helping with the breakfast, nice staff.
Stayed in May 2024
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Reviewed: May 10, 2024
Odile
Netherlands38 Reviews5 helpful votes8.0“Good hotel. Short drive to GC to watch sunset”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Nothing I didnt like
Clean, helpful and kind staff
Stayed in May 2024
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Reviewed: May 9, 2024
Janet
Canada30 Reviews1 helpful vote8.0“The hotel met all our needs completely, but wish it was mor affordable to stay longer.”- • Leisure trip
- • Couple
- • King Suite - Adults Only
- • Stayed 1 night
- • Submitted from a mobile device
The exorbitant cost!
The facilities were great, bed comfortable and breakfast very good.
Stayed in May 2024
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Reviewed: May 5, 2024
Robert
France32 Reviews7 helpful votes9.0“Great location and friendly staff”- • Leisure trip
- • Couple
- • King Room with Bath Tub - Disability Access
- • Stayed 2 nights
Not all rooms are similar in terms of value. We checked in rather late in the day and ended up in a first floor room facing an interior courtyard. Our room did not get much natural light and there was no view. As the hotel was fully booked, other rooms were not an option. We were only there for two nights and didn't spend much time in the room anyway, so it wasn't a high stakes issue, but is was a bit of a disappointment. For those with longer stays who intend be in the hotel room for longer periods, do keep this in mind.
Very friendly staff and wonderful breakfast! The fresh cinnamon rolls are amazing! The location is as close as you can get to the national park without actually staying in the park itself. Very good facilities and services overall.
Stayed in March 2024
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Reviewed: May 3, 2024
Melissa
Mexico18 Reviews2 helpful votes7.0“Good location, hotel needs some renovation.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
The hotel needs some renewal. Breakfast was crowded but I suppose it is always that way. Internet did not work very good.
The location is good. The staff in the breakfast very helpful. Rooms were clean.
Stayed in April 2024
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Reviewed: May 3, 2024
Sanford
United States of America4 Reviews7.0“Just what I said above.”- • Leisure trip
- • Couple
- • King Suite - Adults Only
- • Stayed 1 night
- • Submitted from a mobile device
The building felt old.
The breakfast was good, especially the staff who were very attentive and friendly. They also cleaned the tables immediately after guests finished. Excellent service.
Stayed in May 2024
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Reviewed: May 3, 2024
Cédric
Switzerland36 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Wifi could be better
Good location, clean room
Stayed in May 2024
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Reviewed: May 2, 2024
Ronald
United States of America6 Reviews7.0“Stay was good, the facilities was clean and well kept, breakfast was good.”- • Leisure trip
- • Couple
- • King Room - Disability Access Roll in Shower
- • Stayed 1 night
Location, staff, and free breakfast.
Good location near the south rim of Grand Canyon, friendly staff, breakfast was good and the staff was great. Price was a little high for what you get.
Stayed in May 2024
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Reviewed: April 30, 2024
Raghuu
United States of America1 review8.0Very Good- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
The breakfast was not of high quality and very limited options with very standard "low quality" ingredients. The taste of the ingredients was not up to my expectations. Lack of variety in pastries and limited options for such a diverse population of tourists, is an area for IHG to improve. Choice of Coffee and taste of the same was horrendous.
Fruits, Pancakes, Boiled Eggs, and Yoghurt (flavored).
Stayed in April 2024
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Reviewed: April 29, 2024
Li
Canada30 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast was extremely good.
Stayed in April 2024
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Reviewed: April 29, 2024
Jacklyne
United States of America1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
N/a
The staff was so friendly and kept the facilities clean! The rooms were comfortable, and the breakfast was such a convenience! The location was phenominal.
Stayed in April 2024
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Reviewed: April 28, 2024
Gina
United States of America1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
It's obvious they do not have to try hard to have nice updated rooms. You are trapped due to the location. Carpet loose, old television with grimy remote, curtains very old, tub doesn't drain, furniture doesn't properly close.
The breakfast staff were awesome
Stayed in April 2024
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Reviewed: April 28, 2024
Kylie
Australia9 Reviews9.0“A great place to stay to visit Grand Canyon south rim”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Beautiful modern clean rooms The included breakfast was amazing
Stayed in April 2024
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Reviewed: April 26, 2024
Ema
Italy45 Reviews2 helpful votes8.0“We enjoyed especially the location close to restaurants and the park.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast area was too small for the amount of people. Breakfast was simple.
The woman who was in charge of the breakfast. Very nice and friendly lady!!
Stayed in March 2024
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Reviewed: April 26, 2024
John
United States of America4 Reviews8.0“Good location and breakfast. One pays a premium for the proximity to the Grand Canyon.”- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast options and breakfast staff friendliness, closeness to the Grand Canyon.
Stayed in April 2024
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Reviewed: April 25, 2024
Iryna
Ukraine1 review8.0Very Good- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
No complimentary water and tea in the room, only disposable breakfast utensils
Super beds queen size! Very comfortable
Stayed in April 2024
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Reviewed: April 22, 2024
Faustino
United States of America1 review9.0“Great hotel for the grand canyon stay.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Wish it had an electric charging for electric vehicles, had to drive to the next door business to charge. Needs more paid amenities like message or spa. Included breakfast wasn't the great tasting but selection was nice.
The value was great with it including breakfast, staff was nice, the location was great.
Stayed in April 2024
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Reviewed: April 21, 2024
Christine
United States of America16 Reviews9.0“Excellent location & breakfast to start your day in the Grand Canyon.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Rooms were on the smaller side.
Excellent location to the entrance of the park. Clean, and great breakfast.
Stayed in April 2024
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Reviewed: April 20, 2024
Michael
United Kingdom21 Reviews1 helpful vote8.0“Grand canyon (South rim)”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The price was high in my opinion,but I guess that's the going rate for the location!
The location was perfect for our visit to the Grand Canyon (south rim). Our room was good and breakfast was very good,the breakfast staff were excellent! We had food in the national park, but there are several places to eat by the hotel.
Stayed in April 2024
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Reviewed: April 18, 2024
Ellen
Netherlands3 Reviews7.0“Great location, but I hate all the disposable plastic that is used for breakfast.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
It’s absurd how much disposable plastic is used for breakfast. Why do I have to eat with plastic cutlery, it’s inconvenient, it has absolutely no class and it creates a lot of plastic waste.
Location close to Grand Canyon, great staff (especially the lady who makes pancakes). Nice breakfast buffet.
Stayed in April 2024
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Reviewed: April 15, 2024
Zoe
United States of America40 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Room with Two Beds - Hearing Accessible - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast was really really bad You can hear people in other room
Great location Fine Room
Stayed in April 2024
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Reviewed: April 15, 2024
Nelson
United States of America3 Reviews7.0“All in all pretty darn good!”- • Leisure trip
- • Couple
- • Room with Two Beds - Hearing Accessible - Non-Smoking
- • Stayed 2 nights
A little disappointed there wasn't an elevator. My wife and I are in our 70's and it was hard getting our luggage up the stairs. Other than that, everything was good.
Good breakfast! Excellent service during breakfast.
Stayed in April 2024
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Reviewed: April 12, 2024
Susan
United States of America1 review8.0“Great clean place to sleep.”- • Leisure trip
- • Couple
- • King Suite - Adults Only
- • Stayed 2 nights
- • Submitted from a mobile device
The little town has a handful of bad restaurants that are overpriced. Getting a decent meal was a problem. The hotel rooms are older decor and dark, but that suited us just fine. We just wanted a quiet, clean place to sleep. Certainly not a romantic place to hang out. If you want a night life and good food stay in Sedona. If you just want super close access to the Grand Canyon and a quiet, clean place to sleep, stay here.
As close to the Grand Canyon as you can get without staying in the park (i.e., camping or park service lodge). The rooms are clean and well stocked and quiet.
Stayed in March 2024
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