12381 Felch Street, Holland, MI 49424, United States of America
#5 of 24 hotels in Holland
Guests' ChoiceBased on 399 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
9.1
Staff
9.3
Value for money
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Clare
United States of AmericaLoved the pool and hot tub. Good breakfast, clean facility.
Stayed in May 2024
Reviewed: May 6, 2024
Kristy
United States of AmericaGreat for the kids!
Stayed in May 2024
Reviewed: May 4, 2024
Martin
United States of Americabreakfast was great. My husband has food allergies and he was able to have a good breakfast because of the variety
Stayed in May 2024
Reviewed: May 2, 2024
Gary
United States of Americaeverything was great
real clean and friendly staff great breakfast
Stayed in May 2024
Reviewed: April 28, 2024
Lorri
United States of AmericaThe toilet paper holder is practically on the floor. U need to mount to the wall near the toilet. It’s awful
It’s conveniently located to town And other stores and close to downtown Holland Excellent breakfast
Stayed in April 2024
Reviewed: April 22, 2024
Kim
United States of AmericaArcade could be in a different room if possible one day so it’s separate from the pool. Also some games were down with sucked.
Room was perfect and comfy for us. Arcade was cool and the pool looked good but we didn’t make it down.
Stayed in April 2024
Reviewed: April 13, 2024
Melissa
United States of AmericaThe pool and hot tub were great! The gym could use some free weights
Stayed in March 2024
Reviewed: April 7, 2024
Jamie
United States of AmericaArcade was pretty dated and old, few of the games not working.
Great price, pool and hot tub area clean. Rooms very clean. Beds comfortable. Great breakfast. Love that pool was open later.
Stayed in April 2024
Reviewed: March 18, 2024
Denise
United States of AmericaNothing.
Convenient, clean, nice breakfast area.
Stayed in March 2024
Reviewed: February 29, 2024
William
United States of AmericaWalk in to warm fire atmosphere that feels so inviting. Nice comfortable room.
Stayed in February 2024
Reviewed: February 19, 2024
Connie
United States of AmericaNothing
Everything
Stayed in February 2024
Reviewed: February 13, 2024
Kayleigh
United States of AmericaOk, if I have to find a negative it would be that the pool/hot tub seemed to be cold the first hour of opening.
As soon as I checked in, the staff went above and beyond to accommodate. If I had any questions, they were able to provide quick solutions/answers. Finally, a place where staff actually provides top notch customer service. The entire place was clean. Comfortable room. Awesome pool area and game room. The breakfast was amazing, tons of variety, and filling. 10/10 will be staying here again.
Stayed in February 2024
Reviewed: February 9, 2024
Jillian
United States of AmericaThat the staff didn't seem to pay attention to the pool area at all, there were kids in the hot tub throwing rocks going underwater kicking the water everywhere climbing the walls, running, jumping and lots of screaming. The hallways had kids running up and down them at all hours of the night.
That the pool and hot tub was open late on NYE
Stayed in January 2024
Reviewed: February 8, 2024
Ernesto
United States of AmericaBest customer service ever. I will definitely recommend this location to everyone.
Stayed in January 2024
Reviewed: February 5, 2024
Julio
United States of AmericaThe rooms are so clean
The pool and jacuzzi
Stayed in December 2023
Reviewed: January 8, 2024
Troy
United States of AmericaNo coffee
Stayed in January 2024
Reviewed: December 21, 2023
Jasmin
United States of AmericaOther guests were a little loud with the doors late at night and in the hallway, but the hotel itself was a great deal for the price.
Super friendly staff, very accommodating and helpful. The breakfast omelets were delicious! Pool was warmer than most, and the hot tub wasn't overly hot. We notified staff of a few games that were out of order in the arcade, and she immediately refunded us our lost quarters, and had a member of maintenance fix them within the next couple hours.
Stayed in December 2023
Reviewed: November 24, 2023
Spruit
United States of AmericaI didn't like that the TV situation seemed dated, and our options for what to watch on TV were very limited. I was surprised casting to the TV was not an option.
The pool and hot tub were great! The room was clean, and the breakfast was delicious.
Stayed in October 2023
Reviewed: November 21, 2023
Ken
United States of AmericaBest place I’ve stayed
Stayed in November 2023
Reviewed: October 2, 2023
Chorey
United States of AmericaNothing
Staff person was great and the whole place was very nice.
Stayed in October 2023
Reviewed: September 7, 2023
Wayne
United States of AmericaNothing
Good location. Great staff.
Stayed in September 2023
Reviewed: September 4, 2023
Richard
United States of AmericaThe juice machine was out of order. I don’t don’t know how long it hadn’t been working but at least while we were there. The staff should have purchased individual bottles for guests to have or larger bottles/jugs for guests to poor from.
This is our favorite Holiday Inn Express and it was our third time staying at this one. We really like the structural uniqueness of the building, the pool/hot tub/game area is awesome, the breakfast and lobby area is pretty and comfortable.
Stayed in September 2023
Reviewed: August 31, 2023
Cheryl
United States of AmericaNothing
Very nice facility and very welcoming staff!
Stayed in August 2023
Reviewed: August 23, 2023
Darci
United States of AmericaPool had to much chlorine
We had a wedding block for my daughter's wedding, the rooms were spacious and clean, the breakfast was amazing and it was so nice the pool was open until midnight
Stayed in August 2023
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