1921 North Highland Avenue, Hollywood, Los Angeles, CA 90068, United States of America
#104 of 384 hotels in Los Angeles
Guests' ChoiceBased on 891 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.8
Facilities
8.4
Staff
8.8
Value for money
7.8
Free WiFi
9.0
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End of dialog contentReviewed: April 27, 2024
Diedre
United States of AmericaStaff extremely helpful and pleasant
Stayed in April 2024
Reviewed: April 24, 2024
Abdullah
Saudi ArabiaNo self parking
Nice room
Stayed in April 2024
Reviewed: April 24, 2024
Samara
AustraliaHousekeeping is only offered if you request it.
The room was comfortable and roomy enough for the 3 of us (myself, husband and 16yo son), the hotel is in a good location in Hollywood. The staff were lovely - especially the breakfast staff Marieta and Veronica who went out of their way to be welcoming and helpful and the smiley and welcoming valet gentlemen (even though we didn't have a car).
Stayed in April 2024
Reviewed: April 24, 2024
Carine
AustraliaBreakfast was delicious and staff at breakfast were really nice!
Stayed in April 2024
Reviewed: April 21, 2024
Jeffrey
United States of AmericaThey charge $45 to valet park even though they drive it 60 feet from where you deliver it…likely done because the parking lot is small and spaces tight and they’re trying to maximize the number of cars and minimize accidents/poor parking. Also the pool leaves a lot to be desired. Not heated, no hot tub and sandwiched in so not much room around it. Cramped and cold in an outdoor inner courtyard.
Close proximity to the strip but off two blocks so a quieter location than it would be otherwise.
Stayed in March 2024
Reviewed: April 18, 2024
Mervyn
IrelandNo restaurant for evening dining
Location
Stayed in April 2024
Reviewed: April 16, 2024
Mark
United States of AmericaExcellent staff! Very helpful! Tonya at front desk helpful & very friendly, parking valets, helpful efficient... very pleased!
Stayed in April 2024
Reviewed: April 16, 2024
Atif
AustraliaClean, helpful staff, comfortable beds. Veronica and Marietta were very helpful and took good care of us.
Stayed in April 2024
Reviewed: April 9, 2024
Bradley
AustraliaBig room size suited our family of 6
Stayed in April 2024
Reviewed: April 4, 2024
Christopher
United States of AmericaExorbitant parking prices! Absolutely crazy and insulting! The front desk staff could use some customer service training as not one person smiled or made eye contact with me when I arrived and were only looking away when they asked if they could help me.
The comfortable rooms and beds! The breakfast staff were excellent and could teach the front desk staff a thing or two!
Stayed in March 2024
Reviewed: April 3, 2024
Ryan
United States of AmericaThe required $45/day valet parking was a bit much. I understand that they have a right to charge for parking but $45 is price gouging by any standard, and it was not in the my room estimate on Booking.com (should have been included in the estimate).
Really new/clean room; very happy with breakfast; really happy with breakfast staff (super friendly). Pool is as great; gym was good.
Stayed in April 2024
Reviewed: April 3, 2024
Kaustubha
United KingdomEven in the breakfast canteen there are no restrooms or bathrooms. Did not use swimming pool but I wonder where do people shower.
Fantastic location for hollywood walk of fame and tour start points, subway and market right across the street, friendly staff, luggage store at checkout.
Stayed in April 2024
Reviewed: April 2, 2024
Lara
United States of AmericaThe price of the valet parking is $45. You don't have a choice but to have your vehicle park valet. The good thing is the hotel feels safe. My bedroom does not have a hand soap available.
Breakfast was good. I hope they have dairy-free alternative milk options. The bedroom was clean. The staff members who serve the breakfast are super friendly and helpful. They have helpful staff to accommodate you when you're checking in late.
Stayed in March 2024
Reviewed: March 29, 2024
Rohit
IndiaAll was good
The location and staff
Stayed in March 2024
Reviewed: March 18, 2024
Hasanga
AustraliaLocation, cleanliness and the breakfast.
Stayed in March 2024
Reviewed: March 18, 2024
Rochelle
AustraliaBreakfast that was included was great, very convenient and the location to food and the walk of fame was great. The convenience store downstairs is also handy.
Stayed in March 2024
Reviewed: March 3, 2024
Gwendoline
United KingdomThe heated outdoor pool was not heated and the changing facilities were closed. Hotel was basic.
The Room was large, the bed was comfy and the breakfast was good
Stayed in February 2024
Reviewed: February 25, 2024
Bianca
United States of AmericaOur room was pretty far to get to
Close to Universal Studios, and some restaurants
Stayed in February 2024
Reviewed: February 14, 2024
Leyla
United States of AmericaBetter pricing better service less hidden charge
It was ok not great people working their
Stayed in February 2024
Reviewed: February 8, 2024
Rolando
United Arab EmiratesFair
Food was okay
Stayed in January 2024
Reviewed: February 6, 2024
Alayne
United States of AmericaWould have preferred different juice.
Food was very good. Clean area. Overall we enjoyed it. Staff was very friendly. Loved the pancake maker, very innovative.
Stayed in January 2024
Reviewed: February 4, 2024
Claire
AustraliaNothing
No frills but great set up with well thought out rooms, Comfy beds, nice bathrooms, great shower. Breakfast was amazing. My son loved the pancake machine. Rooms were spotless. Staff were lovely, especially the car park attendant. I don’t remember his name unfortunately. Location is great. A short walk to the action.
Stayed in January 2024
Reviewed: January 28, 2024
Darcy
United States of AmericaThe only thing I have to complain about is that there was no microwave in our room, but we only stayed one night, if we stayed longer it would’ve been nice to have one!!
I was very impressed with the friendly staff, Maria in the breakfast room was nice and very attentive to everyone’s needs!!! The whole hotel was very clean, the room smelled very fresh and clean when we walked as well as the hallways!! We loved the whole experience and will definitely be back the next time we are in Hollywood 🎬🎤🎞️⭐️ I was a little worried because of some of the reviews I read, but some people are just complainers, as we were very happy with our entire stay!
Stayed in January 2024
Reviewed: January 24, 2024
Cihan
Saudi ArabiaVery expensive parking cost and valet service
Helpful staff ,clean and great location.
Stayed in January 2024
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