6506 Interstate 27 South, Lubbock, TX 79412, United States of America
#36 of 68 hotels in Lubbock
Guests' ChoiceBased on 273 hotel reviews
7.9Cleanliness
8.2
Comfort
8.4
Location
8.6
Facilities
8.1
Staff
8.6
Value for money
7.9
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Todd
United States of AmericaFront desk staff day/night was wonderful. Easy check in/out.
Stayed in April 2024
Reviewed: July 30, 2023
Tim
United States of AmericaLoved the cinnamon rolls.
Stayed in July 2023
Reviewed: July 13, 2023
Brenda
United States of AmericaBreakfast was very good. Room was nice, clean and didn't smell bad.
Stayed in July 2023
Reviewed: July 7, 2023
Ty
United States of AmericaCould not close the curtain in room and comforter was dirt and ripped. Towls had holes in them.
The location breakfast pool
Stayed in July 2023
Reviewed: May 29, 2023
Kristina
United States of Americaexcellent customer service
Stayed in May 2023
Reviewed: May 26, 2023
Laura
United States of Americathe body wash and shampoo
staff
Stayed in May 2023
Reviewed: May 17, 2023
Debra
United States of AmericaRoom could have been cleaned better (found a fingernail under the bed) hair on the bathroom shower walls, no vacuuming, no iron available ( suppose to be in room)
Very Friendly Staff, room was big, loved the breakfast facility
Stayed in May 2023
Reviewed: February 25, 2023
Ashley
United States of Americapool looked dirty
clean & nice
Stayed in January 2023
Reviewed: September 25, 2022
Lori
United States of AmericaWonderful breakfast!
Stayed in July 2022
Reviewed: September 3, 2022
Larry
United States of AmericaTraveling with my disabled daughter is a challenge so when the staff could not locate the battery for the pool lift was a disappointment so my wife and I had to get her in the pool from her wheelchair, we're both 60 with back issues so that was bad. For the last week we stayed at a holiday inn express in Albuquerque, everything worked and the staff were checking it daily so that hotel was well run.
Location, beds, breakfast
Stayed in September 2022
Reviewed: August 22, 2022
Velguth
United States of Americalocation wasn’t as close to Texas Tech as I wanted.
very clean and updated. beds were comfortable and breakfast was delicious.
Stayed in August 2022
Reviewed: August 3, 2022
Ronnie
United States of AmericaWhen we checked in the lady at the front desk was rude didn’t even acknowledge us at first and when she did check us in she didn’t even greet us. The hot tub wasn’t working and looked dirty.
Good location, the beds were comfortable
Stayed in August 2022
Reviewed: August 3, 2022
Jay
United States of AmericaBacon was greasy and limited in availability, Trash had not been removed in the bathroom. Sink in bathroom drained very slowly.
Bacon was greasy and limited in availability
Stayed in July 2022
Reviewed: July 31, 2022
Robert
United States of AmericaGreat breakfast.
Stayed in July 2022
Reviewed: July 25, 2022
Catherine
United States of AmericaCouldn’t figure out the tv remote exactly, so an info card for operating that would’ve been nice.
We had a good stay - beds were comfortable and staff was friendly and helpful. Pool is great; breakfast was very good. Would happily stay here again.
Stayed in July 2022
Reviewed: July 24, 2022
Charlotte
United States of AmericaThe staff was awesome!!! so helpful
Stayed in July 2022
Reviewed: July 23, 2022
Ruben
United States of AmericaThe TV didn't work right
Yes
Stayed in July 2022
Reviewed: July 23, 2022
Jun
United States of Americaok
very good
Stayed in July 2022
Reviewed: July 16, 2022
Greta
United States of AmericaI couldn't get in the bathtub because of no handicapped handles. Other than that it was an awesome stay.
Breakfast was good. The staff were excellent and very helpful.
Stayed in July 2022
Reviewed: July 10, 2022
Rita
United States of AmericaNothing to gripe or complain about
Friendly staff rooms were clean even the breakfast bar was well organized and stopped
Stayed in April 2022
Reviewed: June 27, 2022
David
United States of America1 of 2 lights on bathroom vanity were burned out. Phone on desk was not working. Bedside phone worked but was missing directory faceplate. Side panel curtains were torn away from their end hooks. Little things that added up to demonstrating an under maintained room that will make this fairly new facility a second rate facility very quickly
Stayed in June 2022
Reviewed: June 27, 2022
Annalisa
United States of AmericaJUST ONE THING THE jacuzzi was not clean
The pool was great Staff were very sweet breakfast was great
Stayed in June 2022
Reviewed: June 26, 2022
Shavonte
United States of AmericaI did not like how rude the lady at the front desk was. She didn't want to except any of my debit cards that normally use when booking at this hotel. She insisted that it be a major credit card which I did not want to use. Very stressful.
The room and pool
Stayed in June 2022
Reviewed: June 16, 2022
J
United States of AmericaThe noise from up stairs.. was still sleeping but they were up about 5 running around and tired to get sleep about 9
The comfy beds
Stayed in May 2022
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