3506 O'Neill Drive, Jackson, MI 49202, United States of America
#6 of 12 hotels in Jackson
Guests' ChoiceBased on 158 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
8.7
Facilities
8.2
Staff
8.6
Value for money
8.1
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 11, 2024
Hollie
United States of AmericaThey charge $150 for incidentals because I booked through booking, and and am still waiting for them to refund it.
Nice, good location
Stayed in April 2024
Reviewed: April 1, 2024
Alina
CanadaNothing to say.
It was a really good experience overall. The price is unbeatable ,plenty of parking spots,very easy to check in and check out.We will be back to the same place in the future.
Stayed in March 2024
Reviewed: November 6, 2023
Jeffrey
United States of AmericaThe room was exactly as described; it was very clean and pleasant. The breakfast was comparable to many other places, maybe a little better. Location was close to the highway and easily accessible on and off.
Stayed in November 2023
Reviewed: November 1, 2023
Melani
United States of AmericaThe breakfast was good. The 2nd day had some sour milk literally. Ugh
The accommodations were really good!⁹
Stayed in October 2023
Reviewed: September 23, 2023
Lisa
United States of AmericaCosts
Location
Stayed in August 2023
Reviewed: July 26, 2023
Richard
MexicoAdequate, nothing fancy
Stayed in June 2023
Reviewed: July 11, 2023
William
United States of AmericaBreakfast was so so. some trash by outside door.
Stayed in July 2023
Reviewed: June 27, 2023
Scott
United States of AmericaI can’t think of anything
Full breakfast in the morning. Comfortable beds
Stayed in June 2023
Reviewed: May 1, 2023
Ryan
United States of AmericaRoom key didn't work
Location
Stayed in April 2023
Reviewed: March 8, 2023
Duane
United States of Americaneed an area to gather in small groups to play cards and games. the breakfast area should not be closed all day. find a way to open up the tables all day and keep just the food area roped off. this resulted in groups playing cards in the hallways when the lights went out due to a power outage and made people in their rooms upset- even tho it wasn’t even 10 pm yet. management needs to change this policy immediately.
good location, clean.
Stayed in March 2023
Reviewed: October 11, 2022
Mark
CanadaPool was closed, toilet in room would partially flush intermittently during our stay (1 night) which kept waking us up, advised front desk when we checked out but if the room is cleaned everyday why would they still rent out the room if the cleaning staff knew about the toilet?
Location was right off the highway, which was great, not a lot around the hotel Olive Garden next door not sure if it had a bar area. Excellent breakfast by today's standards actual real hot food and lots of varieties. Great hotel but see the didn't like answer.
Stayed in October 2022
Reviewed: August 23, 2022
Vickie
United States of AmericaPool was not working. Pancake machine was broke. Soda/pop machines way too high. Not enough towels.
Good medium beds. Clean bathrooms. Good location.
Stayed in August 2022
Reviewed: August 18, 2022
Daniel
United States of AmericaThe pool was closed
Breakfast had a good variety and the pancake machine was working. Coffee was hot 👍🏼
Stayed in July 2022
Reviewed: July 13, 2022
Lesli
United States of AmericaPrice per night for weekday was a little inflated
Comfy Bed
Stayed in July 2022
Reviewed: June 21, 2022
Christy
United States of AmericaClean, friendly staff. Need to post on website that pool is closed and hot tub has not been operable for quite some time. I would not have paid the price I did had I known in advance. Plenty of less expensive options with no pool or hot tub in the area.
Stayed in June 2022
Reviewed: June 19, 2022
Katherine
United Kingdomcoffee was cold
clean and well kept
Stayed in June 2022
Reviewed: May 29, 2022
Jade
United States of AmericaThe facility could have used a few updates. It is not like most of the holiday expresses I have stayed at.
The young man that was at the desk was named Justin. He did a excellent job with my accommodations. Justin was professional courteous accommodating and very polite. The location was pretty close to a lot of shopping and restaurants. Easy access on and off the highway.
Stayed in May 2022
Reviewed: May 16, 2022
Steven
United States of AmericaPool was very dirty
Nice comfortable room.
Stayed in May 2022
Reviewed: January 28, 2022
Gregory
United States of AmericaLove the bed
Stayed in January 2022
Reviewed: January 4, 2022
Chris
United States of AmericaNo daily cleaning service
Location and price
Stayed in December 2021
Reviewed: December 16, 2021
Stanaway
United States of AmericaAverage quality.
Stayed in November 2021
Reviewed: December 3, 2021
Maxx
United States of AmericaStaff were great!
Stayed in November 2021
Reviewed: November 12, 2021
Judith
United States of AmericaNo complaint.
cleanliness and location.
Stayed in October 2021
Reviewed: October 24, 2021
Lesley
United States of AmericaWhen I booked, the room I selected was listed as being 800 square feet in size and no mention of a hot tub. We stayed in room #127 and it was not that size and had an enormous hot tub in the living room .. which I didn’t want. The bed in our room was very squeaky and made lots of noise every time me moved. There was very little room to get around the pull out sofa, there was not a “face” on the thermostat to change the temperature. (Behind the TV in living area).
Everything was good for the purpose of our stay.
Stayed in October 2021
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