53 Jefferson Road, Jacksonville, FL 32225, United States of America
#38 of 166 hotels in Jacksonville
Guests' ChoiceBased on 964 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.5
Facilities
8.6
Staff
9.0
Value for money
8.4
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 29, 2024
Matthias
CanadaToo much noise from the street, when outside at the pool
Spacious gym, nice pool, lots to choose from the breakfast, very friendly staff, clean, easy drive to the beach
Stayed in May 2024
Reviewed: May 6, 2024
Donna
United States of AmericaNo complaints
Bed was super comfortable, the room was a nice size, had full length mirror, great mirror and lighting in bathroom. Spacious. Had closet for clothes and a couch and table. Great value for the money. Close to downtown Jacksonville. Good free breakfast.
Stayed in May 2024
Reviewed: May 5, 2024
Misty
United States of AmericaIt was overpriced for that kind of hotel, $610 for 4 nights.
Stayed in May 2024
Reviewed: May 4, 2024
Price
United States of AmericaThere was a roach in the elevator but we were in the south sooo.....
Stayed in April 2024
Reviewed: May 3, 2024
Thomas
United States of AmericaThe room had a bad smell upon checkin.It was either someone had been smoking, or it was mold and mildew from the air conditioner unit. The bathroom door was dragging on the floor and only opened less than half way. The soap dispenser at the sink was broken.
Location was good in that it was close raptor the highway, and places to dine.
Stayed in May 2024
Reviewed: April 29, 2024
Jeimmy
United States of AmericaThe smell of the carpet in the bedroom.
The comfort, breakfast. The bedroom set up.
Stayed in April 2024
Reviewed: April 12, 2024
Ray
United States of AmericaHotel Located at back of storage building and street name was hard to find. Very Near interstate and road was busy
Check in was quick and the male front desk was very accomodating when we told him about the room we booked was different than what he gave us. He even went to our room when we called about the TV not being able to stream to Netflix. Room was a little outdated but very spacious and clean. Our room had a mini fridge, microwave, coffeemaker and hairdryer. Bathroom was clean. Breakfast was good with a lot of choices. Parking area was well lit.
Stayed in April 2024
Reviewed: April 2, 2024
Dale
United States of AmericaThe location is a little questionable, but we had no trouble.
The cinnamon rolls were delicious! The bed was comfortable, and the room was nice and clean.
Stayed in April 2024
Reviewed: March 27, 2024
Belinda
United States of AmericaShower curtain had a lot of stains. Should be replaced. Toaster broke while I was using it and there wasn’t a replacement so, although my bagel got warm before the toaster gave out, it didn’t get toasted. Also many people after me were not able to toast their bread.
Nice size room, lobby and eating area.
Stayed in March 2024
Reviewed: March 25, 2024
Herbert
United States of AmericaThe parking
Clean
Stayed in March 2024
Reviewed: March 24, 2024
Charles
United States of AmericaVery clean. Beds confronable. Breakfast good.
Stayed in March 2024
Reviewed: March 24, 2024
Belinda
United States of AmericaThe only thing I didn’t like about the room was that the shower curtains were full of stains and really should be replaced.
The property was close to my sister who lives in Jacksonville. Darren, the front desk clerk who checked me and my siblings in, was very nice and helpful. We traveled to Jacksonville to attend a funeral and two of my siblings booked a room also. Darren was kind enough to find 2 rooms for us that were next door to each other. We truly appreciated his efforts. The other clerk who checked us out was nice, friendly and efficient. Enjoyed the breakfast but the toaster broke. I was able to hear my bagel up but not totally toast it before it completely died. But loved the eggs with peppers, the cinnamon raisin bagel and turkey sausage.
Stayed in March 2024
Reviewed: March 23, 2024
Bpuz
United States of AmericaBreakfast was excellent, with a full bar and goodies every morning. The room was a very good size, I had my very active 3 yr old who had plenty of room for toys and some running around. Everything was clean and everyone was friendly.
Stayed in February 2024
Reviewed: March 18, 2024
Michael
United States of AmericaToilet too low, doors didn’t close properly. Entry door didn’t close properly. The adjacent room door was unlocked and didn’t properly close. Very expensive room.
Stayed in March 2024
Reviewed: March 17, 2024
Beekman
United States of AmericaThe pool was outside.
Clean and close to the cruise ports.
Stayed in February 2024
Reviewed: March 10, 2024
Anthony
United States of AmericaBreakfast was delicious and the staff was great
Stayed in March 2024
Reviewed: February 29, 2024
Ray
United States of AmericaA bit outdated, hotel was somewhat hard to find which was located at the back of storage bldg. Very close to interstate which tend to be noisy. Our room was beside the elevator so we didnt have a very good sleep because of the noise outside. Overall, it was a great stay.
Close to where we wanted to go. Free breakfast with lots of choices. Friendly staff. Lots of parking space.
Stayed in February 2024
Reviewed: February 24, 2024
Justin
United States of AmericaThe bed was so uncomfortable. Need to update those.
The tv’s had the capability to stream from phones which was a super plus since the cable didn’t have many channels to choose from.
Stayed in February 2024
Reviewed: February 18, 2024
Stephanie
United States of AmericaWhen people would leave their rooms, the doors to their rooms would slam so loud it would wake you up out of a deep sleep. Also, I wanted the air to stay on steady. It would wake you up turning on and off all night to regulate the room.
It was very clean and comfortable! Great breakfast and friendly staff!
Stayed in February 2024
Reviewed: February 4, 2024
Tiffany
United States of AmericaThere was a dental floss pick on the bathroom floor, not ours, made me wonder just how clean it really was. Also the bathroom door wouldn't stay still, it either had to be fully open or completely closed.
The room is spacious and the bed is super comfortable.
Stayed in January 2024
Reviewed: January 9, 2024
Heather
United States of AmericaFriendly check in staff
Stayed in January 2024
Reviewed: January 2, 2024
Marion
United States of AmericaXxxx
Good
Stayed in December 2023
Reviewed: December 27, 2023
Jake
United States of AmericaWe arrived at 3am at this hotel we asked the front desk if we can check out late coz we were tired drove from alabama to jacksonville but he replied anytime after 11am is considered 1 full day but we are fully booked. There was no consideration.. no extra mile was done for us... we paid $126 for a 8 hr stay literally at this hotel. We slept and woke up and in a hurry to take a shower just to get out at 11am.. we didnt even ate our free breakfast just too tired to wake up early..
The room is big
Stayed in December 2023
Reviewed: December 19, 2023
Robert
United States of AmericaNo stores or places to eat within walking distance of Hotel
Breakfast was good. Great location for Jags game.
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content