1401 Industrial Parkway, Saraland, AL 36571, United States of America
#5 of 12 hotels in Saraland
Guests' ChoiceBased on 261 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.5
Staff
8.6
Value for money
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 27, 2024
Jammie
United States of AmericaNothing
Very professional staff
Stayed in April 2024
Reviewed: October 26, 2023
Brooks
United States of AmericaThe morning's clerk lack of organizational awareness of the events happening in the hotel.
The hotel was clean and the night clerk was friendly. However, the morning clerk (male) acted as if he did not desire to patronize guests. The breakfast was good. The hotel offered hot and cold options. The staff did a great job keeping the area clean through out the breakfast service. The lobby was quite and inviting. The hotel is close to shopping and restaurants.
Stayed in October 2023
Reviewed: October 12, 2023
Chad
United States of AmericaBreakfast was not good.
Location
Stayed in October 2023
Reviewed: September 5, 2023
Angela
United States of AmericaThat it was close to university of mobile and clean and served good breakfast
Stayed in September 2023
Reviewed: July 17, 2023
Kimberly
United States of AmericaBreakfast was ok, needed more choices. One of the front desk clerks were kinda rude.
Beds were clean and comfy, rooms were huge!! Will definitely be coming back!
Stayed in July 2023
Reviewed: June 26, 2023
Amber
United States of AmericaNot as clean as it could have been.
Good location, clean.
Stayed in June 2023
Reviewed: June 22, 2023
Jessica
United States of Americathey only thing we missed was the waffle maker.
My family and I completely enjoyed ourselves at this hotel. We loved the hot breakfast we only wished they would have had a waffle station, my boys LOVE waffles. but everything else was perfect. Great location! my boys loved the pool and hot tub. beds were very comfortable and everything was very nice and clean.
Stayed in June 2023
Reviewed: June 19, 2023
Calvin
United States of AmericaTrash bags, boxes, and janitor equipment was the first thing I saw every morning when I looked out my window. Killed baby roach running across the counter in the butler's pantry. 20 minutes after entering room
Great staff friendly and helpful.
Stayed in June 2023
Reviewed: June 5, 2023
Keshia
United States of Americanothing
property has a lot of different amenities to njoy
Stayed in June 2023
Reviewed: June 5, 2023
Lekisha
United States of AmericaNothing to complain about everything was good
Stayed in June 2023
Reviewed: May 8, 2023
David
United States of AmericaI have been waiting for an e-mailed receipt since checkout for my business expenses. I have called this hotel numerous times and called the IHG number to no avail. Staff stated that the e-mail system was down.
Stayed in May 2023
Reviewed: March 18, 2023
Danielle
United States of Americacould be cleaner
good location to drive to mobile
Stayed in February 2023
Reviewed: January 1, 2023
Singh
United States of AmericaNothing.
Location and breakfast.
Stayed in December 2022
Reviewed: October 17, 2022
James
United States of AmericaHousekeeping attempted entry to the room at 930 awakening my wife and I. Checkout is at 1200.
Staff was cordial. Facilities were clean and attractive. Room was clean and smelled clean.
Stayed in October 2022
Reviewed: September 20, 2022
Angenette
United States of Americanothing
clean
Stayed in July 2022
Reviewed: September 2, 2022
Lori
United States of Americanothing
staff was friendly/helpful. breakfast was great
Stayed in June 2022
Reviewed: August 23, 2022
Ashley
United States of AmericaStaff and room was great.
Stayed in August 2022
Reviewed: July 31, 2022
Shanteka
United States of America1st room the toilet didn’t work and there was a leak as well as the AC made a loud/weird noise throughout the night. Our room was switched. The hot tube didn’t work.
Breakfast bar was amazing. Staff working in that area was really nice. Front desk staff was very nice as well.
Stayed in July 2022
Reviewed: July 2, 2022
Elizabeth
United States of AmericaThe pool was just too warm for us and seemed murky. Also, breakfast was just too crowded.
I loved the location and the shampoo/conditioner/body wash ready to use in the bathroom. Dove is our favorite.
Stayed in June 2022
Reviewed: June 25, 2022
Steven
United States of AmericaThe room we originally booked didn't have ac working, the staff tried to fix it but was unable to figure out the problem so they was very accommodating and gave us another room but it ended up having to be a downgrade because they were too full on guests. I'm thankful they were very helpful though.
Very nice place, and very nice staff.
Stayed in June 2022
Reviewed: June 7, 2022
Lois
United States of AmericaIce machine didn’t work
Stayed in June 2022
Reviewed: June 2, 2022
Heather
United States of AmericaNo response by staff to tornado warning.
Quick check in. Beautiful suite room.
Stayed in May 2022
Reviewed: March 28, 2022
Dan
United States of AmericaI didn’t get the type of room I reserved and the girl at the counter just put me in a lower quality room and then when I questioned it she asked if it was ok and when I asked if I had a choice she just said no
nice place
Stayed in March 2022
Reviewed: March 16, 2022
Jody
United States of AmericaThey were very accommodating. The room we booked had a maintenance issue. They provided us with a spectacular suite instead. It wasn't what we hoped for our weekend away but it was still a great room.
Stayed in February 2022
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