1702 US 280 Bypass, Phenix City, AL 36867, United States of America
#4 of 9 hotels in Phenix City
Guests' ChoiceBased on 260 hotel reviews
8.2Cleanliness
8.6
Comfort
8.5
Location
8.5
Facilities
8.5
Staff
8.7
Value for money
8.1
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Travis
United States of AmericaNot enough cameras. My tools was stolen out of my truck. $3,000 worth and camera was not even showing my truck. Will not stay there again because of this. Needs lots of cameras considering the slums around it.
It was comfortable and close to the job I was doing.
Stayed in March 2024
Reviewed: March 31, 2024
Liz
United States of AmericaFull length mirror needed in room. I had 2 events but never got to see entire outfit. Not enough counter space in bathroom. The thing that was very odd was that when I reserved the room, I wanted a shower which I would think was standard but this room was the only one that advertised a shower AND towels. Very strange way to put it bc towels should be understood. I think that’s why I ended up w a handicap room.
Breakfast was ok. The egg omelets were strange. The breakfast lady was extremely nice.
Stayed in March 2024
Reviewed: December 19, 2023
Felicia
United States of AmericaThe sink clogged when running water. Didn’t drain well. I am a short person. The beds are too high up. (But they were very comfortable. )
Easy access location. Very nice rooms. Breakfast was good. Staff was super friendly, especially Vanessa.
Stayed in December 2023
Reviewed: September 14, 2023
Anissa
United States of AmericaThe room was warm and stuffy, couldn't get it to cool down enough to be comfortable
Nice,clean comfortable beds
Stayed in September 2023
Reviewed: September 5, 2023
Rhodes
United States of AmericaThe swimming pool was closed. The day host seemed unfriendly.
Comfortable beds and pillows. Facilities were very clean.
Stayed in September 2023
Reviewed: September 3, 2023
Evelin
United States of AmericaOne thing that I didn’t like was that the week I visited the pool was closed I feel like the guest should have been informed other than that it was good
The rooms were comfortable and the hotel was clean plus the breakfast was pretty good
Stayed in September 2023
Reviewed: August 13, 2023
Robin
United States of AmericaThey had some bagels that had mold on them
Variety of food
Stayed in July 2023
Reviewed: July 7, 2023
Jan
United States of AmericaThe staff was not very helpful. I had emailed a few weeks before arrival that we needed to check in early and checkout late. Upon arrival, we were told those requests were only granted to "members". The response to my email was we have to see what's going on when you arrive. I've NEVER had an issue with either of those requests at any other hotel. We were coming to Columbus for the State Republican Convention and I as a delegate, had to be at the Convention Center at a certain time on the arrival date and could not leave the convention on our departure date until late afternoon. My husband was not a delegate so he had to find something else to do to cater to my schedule. This was very disruptive and aggravating to both of us.
Breakfast was delicious.
Stayed in June 2023
Reviewed: June 17, 2023
Green
United States of AmericaThe price
I liked the staff very hospitable
Stayed in June 2023
Reviewed: May 29, 2023
Russell
United States of AmericaRequest a receipt before I left and couldn’t get I but I paid there, and still don’t have one, not good business
The breakfast was a delight on Friday, however Saturday and Sunday the meat not brown on both side, some not brown on either side, omelet over cooked
Stayed in May 2023
Reviewed: May 27, 2023
Ruthie
United States of AmericaNo complaints
Clean room and convenient breakfast
Stayed in May 2023
Reviewed: April 24, 2023
Erica
United States of Americapool could have been cleaner
staff was awesome, hotel was clean
Stayed in April 2023
Reviewed: April 10, 2023
Scott
United States of Americathe other people that stay was sneezing on the food
the food
Stayed in April 2023
Reviewed: September 12, 2022
Sheila
United States of AmericaThe tub floor was rounded on the edges enough that my husband and I both felt unstable moving in the shower. It threw each of us off balance. Also I tried to call the front desk several times between 10:30-11:00pm to confirm whether the area was on Central or Eastern time, but no one ever answered.
Great room and layout.
Stayed in September 2022
Reviewed: August 30, 2022
Marie
United States of AmericaThe parking lot could be brighter.
Room is very nice with a comfortable bed and fun chair to sit in to relax and read or watch TV. Everything was clear and orderly. Very bright and welcoming common areas.
Stayed in August 2022
Reviewed: August 28, 2022
Tanya
United States of Americaa couple of bugs
good value for the money. breakfast was really good
Stayed in August 2022
Reviewed: August 13, 2022
James
United States of AmericaCouldn't get room cold enough
Stayed in August 2022
Reviewed: August 8, 2022
Florence
United States of AmericaNeed a blanket. Comforter too heavy to sleep with. Sheet not enough
Stayed in August 2022
Reviewed: July 20, 2022
William
United States of AmericaHad several hairs on my pillowcase and in the sheets when I first got to the room.
Great location and hotel. Breakfast was the best I’ve ever had at a hotel.
Stayed in July 2022
Reviewed: July 19, 2022
Tina
United States of Americabath tub was old
comfortable bed
Stayed in July 2022
Reviewed: July 16, 2022
Juanita
United States of AmericaThe breakfast was very good thank you Ms. Pam.
Stayed in July 2022
Reviewed: June 20, 2022
Leah
United States of Americathe only downfall would be the pool was not nearly as nice as most of the pictures show. it was clean and a decent size but it’s made of some type of rocky material that serious scratch and cut you if you aren’t careful when getting in and out and walking around in it.
everything was very nice, smelled wonderful and in good, working condition. it was clean and welcoming.
Stayed in June 2022
Reviewed: May 10, 2022
Hines
United States of AmericaBreakfast especially the coffee
Room size, cleanliness, bed
Stayed in May 2022
Reviewed: April 26, 2022
Lashonda
United States of AmericaThe only thing I didn't like was the fact that we had to get a new key twice
I liked the cleanliness and most of all the friendly staff
Stayed in April 2022
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