5030 West Village Green Drive, Brandermill, VA 23112, United States of America
#2 of 2 hotels in Brandermill
Guests' ChoiceBased on 172 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.6
Facilities
7.9
Staff
8.6
Value for money
7.4
Free Wifi
6.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Earl
United States of AmericaThe clocks were an hour ahead
Stayed in May 2024
Reviewed: April 12, 2024
Sandra
United States of AmericaThe breakfast was just ok. Coffee was not hot cinnamon bun was hard
Staff
Stayed in April 2024
Reviewed: March 21, 2024
Elizabeth
United States of AmericaThe dining area in the lobby is small and it's hard to get around when they have a lot of people. Parking lot really doesn't accommodate all guests we had to park the next lot over and walk to the hotel. The microwave was not really good quality and I burt my food day 1.
The breakfast was amazing, and the staff was so helpful and cheerful. The hot tub jets were actually clean, which is surprisingly hard to find in my experience. The room was large and had plenty of room. The daily housekeeping was great. The bed was the most comfortable thing I've slept on in a hotel.
Stayed in March 2024
Reviewed: January 7, 2024
Desmond
United States of AmericaThe wat it was clean
How polite it was
Stayed in January 2024
Reviewed: November 25, 2023
Kelly
United States of AmericaBathroom was clean-ish but water leaked all over floor from shower no matter what I did.
Location. Staff was very nice - especially lady at breakfast.
Stayed in October 2023
Reviewed: November 13, 2023
Venus
United States of AmericaNothing
Breakfast was ok. There was a variety and the staff was helpful.
Stayed in November 2023
Reviewed: September 26, 2023
Michael
United States of Americalocation. Hull street entrance difficult to see and is small. Other entrance was also difficult for us and access road are dark. elevator could be bigger although I know that's just how it was built
breakfast was usual fair
Stayed in September 2023
Reviewed: May 6, 2023
Deborah
United States of AmericaThe tub was so old that there was a trough in the middle which allowed for standing water. The standing water created a black stain. It made the tub look dirty. Needs to be replaced. Mattress was not firm at all and could stand to be replaced.
The breakfast was great! Thank you for having scrambled eggs and a meat product. Coffee was very good.
Stayed in May 2023
Reviewed: March 3, 2023
Karen
United States of AmericaCleanliness
Location staff, room size
Stayed in February 2023
Reviewed: February 22, 2023
Thornton
United States of AmericaNo pool
locality to restaurants and highways
Stayed in February 2023
Reviewed: January 29, 2023
Christina
United States of AmericaNothing
Clean and good staff
Stayed in January 2023
Reviewed: December 6, 2022
David
United States of AmericaThey called me one night and said we were being too loud because they got 3 complaints. You can barely hear even when the tv isn’t on. I was playing music on my firetv and the volume was at 30. the tv goes to 100..Also, the heater in the room made a lot of noise whenever it was on. a very startling noise when it started to the point where I didn’t even use it one night because it woke me up in the middle of the night (multiple times) the night before.
Stayed in December 2022
Reviewed: November 7, 2022
Erin
United States of AmericaThe price was a bit high and the room was not well maintained. The bathtub sunk in the middle and collected water in it. The room had a “wet” feeling to it, the floors felt wet, the bed and sheets felt wet: almost humid. It also had a very strong perfume smell. As if they were trying to mask another odor.
Convenient to where we needed to go.
Stayed in November 2022
Reviewed: October 29, 2022
Janet
United States of Americabreakfast was disappointing
suite was large and well furnished and convenient for our needs
Stayed in October 2022
Reviewed: October 17, 2022
Ben
United States of AmericaNothing really
great location very cozy
Stayed in October 2022
Reviewed: September 12, 2022
Pat
United States of Americasee above
The staff was friendly and hard working. Hotel was clean and orderly. The location was perfect for my needs complaints were a slow drain in the shower and it was so noisy from the traffic and other guests.
Stayed in September 2022
Reviewed: September 12, 2022
Justin
United States of AmericaFront desk staff was very nice and helpful
Stayed in September 2022
Reviewed: July 30, 2022
Wendy
United States of Americaprice was more compared to other Holiday Inn Express hotels
location
Stayed in May 2022
Reviewed: May 29, 2022
Bryan
United States of AmericaMorning of checkout staff were not around and available to do checkout prior to 10:30. Furniture in room needs updating.
The room size was great and the in room whirlpool was thoroughly cleaned. Quiet room couldn't hear other gueat virually at all.
Stayed in May 2022
Reviewed: May 17, 2022
Kathryn
United States of Americakind of expensive.
best bed I’ve slept in in a hotel….possibly ever. breakfast was superb.
Stayed in April 2022
Reviewed: May 9, 2022
Robert
United States of AmericaBuilding could use some updates
The Continental breakfast was great. many options
Stayed in May 2022
Reviewed: May 6, 2022
Ralph
United States of AmericaNot much....thought the prices were high for that location and weekend. Seemed like they were about 40$ higher than during the week and it wasn't exceptionally crowded.
The breakfast is why I'm filling out your survey. It was one of the better hotel continentals I've had in a while. Food was fresh, good variety and tasty.
Stayed in May 2022
Reviewed: May 4, 2022
Doland
United States of AmericaThe room was a bit small for a king sized bed.
The staff was very friendly and helpful. The breakfast was good. The room was clean and had the amenities we needed.
Stayed in April 2022
Reviewed: April 11, 2022
Sharon
United States of AmericaToilet and problems with TV sound. Also Kerrigan stopped working.
Stayed in April 2022
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