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  5. Reviews of Holiday Inn Express Richmond-Mechanicsville, an IHG Hotel

Reviews of Holiday Inn Express Richmond-Mechanicsville, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7441 Bell Creek Road, Mechanicsville, VA 23111, United States of America

#2 of 2 hotels in Mechanicsville

Guests' Choice

Review Score

Based on 282 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.7

  • Location

    8.5

  • Facilities

    7.4

  • Staff

    8.4

  • Value for money

    7.1

  • Free WiFi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 29, 2024

    8.0
    Good stay
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night

    The bathroom fan was connected to the lightswitch but was very, very loud so it was awkward during the middle of the night. And with no nightlight it was a problem.

    The beds were comfy and the room was quiet even though we were right beside the elevator. Really enjoyed the breakfast. And there was an endless choice of restaurants nearby. Nice size room.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    6.0
    for the price I paid I was impressed
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    shower pressure was very weak and the breakfast was lacking, would of been better with scramble eggs vs the southwest omelettes and food ran out and took a while to get replaced.

    The beds were super comfortable and the air conditioner was on point. The staff was super friendly and welcoming.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Toilets are low to ground

    Convenient to racetrack

    Stayed in April 2024

  • Reviewed: March 18, 2024

    6.0
    It was ok.
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very loud. People slamming doors and yelling all night. We stayed on the first floor and the people above us you could hear stomping around.

    Staff was super friendly

    Stayed in March 2024

  • Reviewed: January 31, 2024

    6.0
    Friendly but run down
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was rather run down. There was a strong smell as soon as I walked in the lobby. My room looked as if it had experienced flooding and was missing floor molding.

    All staff I interacted with were very pleasant.

    Stayed in January 2024

  • Reviewed: January 23, 2024

    6.0
    Won't stay at this particular hotel again.
    • Leisure trip
    • Solo traveler
    • One King Hear Access Transfer Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like the many lady bugs in the first room I had. Changed to another room saw a baby roach in the bathroom and there was another ladybug on my luggage this morning.

    I liked the location

    Stayed in January 2024

  • Reviewed: January 21, 2024

    8.0
    Convenient stop for an overnight stay on the road.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Great location just off the highway. Reasonably comfortable, though the smell from cleaning products was quite strong when we entered the room. The room itself was clean. Breakfast was standard and well-stocked. Desk staff was great.

    Stayed in January 2024

  • Reviewed: October 26, 2023

    8.0
    Great staff but you need to clean better and update the facility.
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was dirty. The floor in the bathroom wasn’t clean. The carpet had stains and was dirty. Bathroom was small….had to step aside the toilet to close the door!

    Breakfast was good. The desk clerk was super friendly and treated us very kindly! The breakfast bar attendant was working hard with a smile on her face and was very attentive.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two Double Beds Hearing Accessible - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    One of the rooms we had clearly smelled of urine and crumbs on the countertops. The other room was fine.

    Nice breakfast, very quiet, comfortable beds, nice fitness room

    Stayed in October 2023

  • Reviewed: August 9, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Ac unit was covered in dust. Made it hard to breath. So gross. Other than that everything was ok

    Stayed in July 2023

  • Reviewed: August 5, 2023

    7.0
    average, i expect better from IHG Properties
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Lack of parking, several issues with the room, terrible bathroom in room , breakfast service was just mediocre, ran out of stuff way too early and area too small for volume of user's

    Location was great, surrounding businesses and restaurants were handy, staff was friendly

    Stayed in July 2023

  • Reviewed: August 4, 2023

    8.0
    Nice place to stay
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed was the most comfortable

    Clean facility and friendly and helpful staff

    Stayed in July 2023

  • Reviewed: July 31, 2023

    7.0
    Good for one night
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A little dated

    Breakfast was fine. Staff nice

    Stayed in July 2023

  • Reviewed: July 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They would not bring shower caps to the room. You had to go downstairs to get it.

    I liked the fact it was clean and convenient to my family.

    Stayed in July 2023

  • Reviewed: July 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast could have had more options

    The location was good, as well as the affordability and comfort

    Stayed in June 2023

  • Reviewed: June 9, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    Breakfast could have been better

    Location was excellent, close to many stores and restaurants

    Stayed in May 2023

  • Reviewed: May 7, 2023

    6.0
    Pleasant
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    I've stayed here before in 2021 it's gone down since then. Roaches were in my bathroom. My housekeeper didn't change my sheets like I ask instead she made the bed. They made me change rooms on my last day saying I been there too long so had to switch rooms . I was there because my mom passed. Don't you think I had enough to deal with

    I always stay here in town because it's near my sister's home and convenient location for us.

    Stayed in April 2023

  • Reviewed: March 10, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    did not get confirmed room type. No housekeeper throughout my stay in either room, not even the trash

    Decent breakfast. comfortable beds.

    Stayed in February 2023

  • Reviewed: March 1, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Two Double Beds Hearing Accessible - Non-Smoking
    • Stayed 1 night

    Maybe a little too exaggerated the cost in comparison to what is offered

    It is a normal hotel on the road to do buisness

    Stayed in February 2023

  • Reviewed: February 27, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    I have only stayed at this location once and could not possibly give a comment on this area. It was an in and out stay as I was passing through.

    Good location when Traveling Hwy 95. Easy on and off and close to the 295 drive around for Richmond. (best way around). Gas, Food, Store, selection is good on this exit. The Rooms are nicer than most. When Driving the Hwy 95 corridor the best gas prices will be found at the Warrenton rd exit off 95. The congestion is alway heavy passing by Fredericksburg. I suggest passing this area well before or after any daily commuter traffic times.

    Stayed in January 2023

  • Reviewed: February 14, 2023

    7.0
    ok
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    ok

    ok

    Stayed in February 2023

  • Reviewed: November 28, 2022

    8.0
    Very Good
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom needed to be detail not just cleaned on the surface.

    The staff was very nice and professional

    Stayed in November 2022

  • Reviewed: October 5, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Room
    • Stayed 2 nights

    The air handler was noisy.

    Breakfast was the best part. Good selection of meats, eggs, and yogurts as well as the usual carbs.

    Stayed in October 2022

  • Reviewed: September 30, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Check for bedbugs. I think the linens had not been changed from last customer.

    Stayed in September 2022

Showing 1 - 25

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