Reviews of Holiday Inn Express St. Louis Central West End, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
4630 Lindell Boulevard, Saint Louis, MO 63108, United States of America
#39 of 79 hotels in Saint Louis
Guests' ChoiceReview Score
Based on 397 hotel reviews
8.0Score breakdown
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Cleanliness
8.7
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Comfort
8.8
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Location
8.7
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Facilities
8.2
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Staff
8.6
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Value for money
7.7
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Free Wifi
7.8
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Reviewed: February 19, 2022
Rhonda
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Parking and breakfast
The staff were helpful and friendly. The breakfast and breakfast area needs to be improved. I did not like paying for parking. The parking spots were tight.
Stayed in February 2022
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Reviewed: February 19, 2022
Marquisha
United States of America2 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast and parking
Excellent clean
Stayed in January 2022
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Reviewed: February 12, 2022
Pamela
United States of America7 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast is not up to standard due to the renovations.
The new room updates are very nice.
Stayed in January 2022
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Reviewed: February 7, 2022
Kyra
United States of America4 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
parking was rough.
the remodel is gorgeous! the staff were really helpful and friendly.
Stayed in February 2022
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Reviewed: January 31, 2022
Jasmine
United States of America6 Reviews8.0“My family was comfortable and we have no complaints”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The underground parking was very tight but appreciated that it was safe
great location and clean
Stayed in January 2022
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Reviewed: January 31, 2022
Meagan
United States of America33 Reviews7 helpful votes7.0“amazing hotel***”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 2 nights
- • Submitted from a mobile device
the other patrons were quite loud. we were there Friday to Sunday and there was a lot of activity in the hall late into the night both days and we could hear the rooms on either side clearly. parking is $10 and with construction happening, spots were very limited.
amazing location, comfortable and stylish room. amazing location for local and fan-favorite foods, close to Forest Park.
Stayed in January 2022
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Reviewed: January 31, 2022
Brandy
United States of America10 Reviews9.0“Would definitely stay again! Clean and convenient!”- • Business trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Parking garage was very small. I drive a large extended suv. Both nights I was concerned about fitting into a parking spot. When leaving the first morning cars were parked along the row. I would not have been able to pass them if I were coming into the garage and not leaving.
Everything was great! Staff was nice, room was updated, and I appreciated the secure parking.
Stayed in January 2022
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Reviewed: January 26, 2022
Tori
United States of America1 review9.0“very beautiful hotel, nice hotel rooms, very convenient lobby!”- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
front desk lady didn’t tell me I couldn’t pay cash until after she ran my card, thankfully I had the money on my card lmao. she had a slight attitude tone to her voice but maybe that’s just how she is haha. my moms Keurig in her room didn’t work, other than that everything was amazing!
it was very luxurious and fancy!
Stayed in December 2021
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Reviewed: January 20, 2022
Ruti
United States of America1 review7.0“Respectfully, paid more than worth. Would never write you a public disapproval just not right.”- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 2 nights
Bath was small without any counter space. Very disappointed in the breakfast. Your pics for the ad show bigger, nicer area to eat. Pancakes? Coffee needs an upgrade. No business center facilities available. Respectfully, don't carry a printer with me.
HI: Very polite staff, very clean room.
Stayed in January 2022
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Reviewed: January 17, 2022
Frank
United States of America17 Reviews1 helpful vote8.0“Another nice weekend visit to St. Louis. This is our second stay at this property. It’s clean and updated rooms are nice”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Parking is a little tight.
Nice updates to this property since we stayed here last August. This is a property is good value and close proximity to any attractions in the city.
Stayed in January 2022
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Reviewed: January 3, 2022
Lynnette
United States of America1 review7.0“Good”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Disability Access Roll in Shower
- • Stayed 1 night
- • Submitted from a mobile device
My reservation confirmation stated the price I was paying was for a double room, but once I got to the hotel I was told it was an additional charge for the second room. I had to pay the full price, so I think Booking.com falsely advertised.
Stayed in January 2022
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Reviewed: December 6, 2021
Jackie
United States of America3 Reviews7.0“I enjoyed the reduced rate due to the renovations”- • Leisure trip
- • Solo traveler
- • Standard King Room
- • Stayed 2 nights
parking lot/situation was horrible, was not told it was $10 per day to park till after-the-fact
renovated room, comfortable bed
Stayed in November 2021
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Reviewed: November 28, 2021
Charlene
United States of America10 Reviews4 helpful votes8.0“good stay. Would book again.”- • Couple
- • Standard King Room
- • Stayed 2 nights
- • Submitted from a mobile device
no microwave in the room
very close to everything
Stayed in November 2021
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Reviewed: November 1, 2021
Susie
United States of America9 Reviews9.0“Our stay was warm and comfortable. We would stay there again!”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 2 nights
- • Submitted from a mobile device
We would have liked a microwave in the room. After a long day of touring or even having spent time at one of the nearby medical facilities, going out might be too tiring (especially the later). I understand the plan was for people to use the room service and or restaurant that was being finished, but some times it just isn’t feasible.
Our room was lovely! I do believe it was newly renovated. It was bright and cheery. The bathroom was great although it could have used a few more hooks and maybe a little longer counter space. We really enjoyed the shower! It was roomy and the water pressure was perfect. Loved the floor tile! The hotel was is a very eclectic part of town and was nice to feel like you were part of the community. The staff was very warm and welcoming especially when we arrived and when we checked out.
Stayed in September 2021
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Reviewed: October 30, 2021
Eugene
United States of America25 Reviews7.0“Adequate for our use as a place to sleep!”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
property is under renovation so things were a bit shaky. it should be a-one when renovations are completed.. pillows are the big, thick type that I find are impossible to sleep with.
location.
Stayed in October 2021
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Reviewed: October 24, 2021
Chris
United States of America1 review8.0“Great place to stay”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
Dim lighting and small parking lot
Good room and quiet
Stayed in September 2021
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Reviewed: October 19, 2021
Paul
United States of America1 review7.0Good- • Leisure trip
- • Couple
- • Room with Two Beds - Hearing Accessible - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Personnel were very thoughtful and helpful
Stayed in October 2021
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Reviewed: October 18, 2021
Maya
United States of America10 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • King Room with Balcony
- • Stayed 3 nights
- • Submitted from a mobile device
I love the decor and bed was so soft.
Stayed in October 2021
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Reviewed: September 24, 2021
Vivian
Israel1 review9.0Wonderful- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
BREAKFAST NEEDS IMPROVEMENT BUT night clerk was extremely helpful.
Stayed in September 2021
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Reviewed: September 16, 2021
Semone
United States of America8 Reviews7.0Good- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The elevator was broken so we had to take the stairs. Not good when you have a lot to carry to your room.
Comfortable room
Stayed in September 2021
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Reviewed: September 13, 2021
Kevin
United States of America11 Reviews2 helpful votes8.0“One night of baseball”- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
The lobby is under construction. There is $10 a day parking fee per day and pet fee of $20 per pet. Pretty pricey when all is said and done.
Employees were friendly and helpful. Close to downtown and ballpark.
Stayed in September 2021
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Reviewed: September 9, 2021
Frankiethefixer
United States of America17 Reviews1 helpful vote9.0“Had a wonderful visit to St. Louis over Labor Day Weekend with the family.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
Storage space was lacking a bit. Not a deal breaker, as it is a hotel room and not a residence.
Clean updated guest room. Fantastic walk in shower with plenty of water pressure and a tall shower head w/ a hand held sprayer as well. Heated toilet seat with bidet options. Comfortable beds and bedding, towels. Large flat screen TV. Great location and quiet. The hotel is going through a renovation and the front desk and breakfast are are in temporary locations. Functional for the time being, but I look forward to my next visit and seeing the finished product. I was impressed with the complimentary breakfast offerings considering the times we are living in 2021. All grab and go but had several hot sandwich options, individual wrapped pastries, fruit, yogurt and beverages. Again, I would imagine that by the time the renovations are complete, the breakfast will be back to what we remember before this mess we have been enduring for the past 18 months.
Stayed in September 2021
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Reviewed: September 7, 2021
Seth
United States of America6 Reviews1 helpful vote7.0Good- • Leisure trip
- • Travelers with friends
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
Bathroom door didn’t actually close all the way. Not damaged, but rather a design flaw. The privacy really wasn’t a concern in a single king room, but if someone blows the bathroom up…well it doesn’t stay in the bathroom.
Pretty good location, overall a very nice room.
Stayed in September 2021
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Reviewed: August 2, 2021
Relinda
United States of America3 Reviews8.0“Still Under Renivation”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Still under reservation…two years!
Location for me is always great!
Stayed in July 2021
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Reviewed: July 18, 2021
Jesus
United States of America1 review9.0“I Like everything except for the bathroom door”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
Door bathroom
Everything okay excellent shower
Stayed in July 2021
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