Vagrants

Location was ok, but lots of vagrants in the vicinity

Stayed in May 2024

Nothing

Location

Stayed in April 2024

Noisy! And we didn’t know it would be

Location was great

Stayed in April 2024

Location and breakfast

Stayed in April 2024

A bit removed from downtown but walkable.

Clean and well maintained. Not much for amenities but to be expected. Pool deck was nice. Parking was a bit steep but easy to get in and out.

Stayed in April 2024

Charge to park

It was clean / nice bathroom

Stayed in March 2024

it would have been good to have a bar and restaurant

good breakfast and the pool was a bonus. staff very friendly and helpful when we needed to change our room

Stayed in April 2024

Like most places in Austin, late night, you might consider Ubering back to this property.

Great people at the front desk. Breakfast was good. Parking was very secure. Easy walk to the Capitol, Esther's Follies on 6th Street and Rainey Street. Nice pool area.

Stayed in April 2024

Room's a bit small and we had to pick up extra towels everyday as they didn't supply enough

Good location and quite comfortable. AC also want to terribly loud

Stayed in April 2024

Location requires walking a couple blocks off main streets through a “sketchy “ area.

Good basic breakfast

Stayed in March 2024

It will be great to add few more breakfast menu like eggs, or made with it, porridge even fast preparing. There are a lor of homeless people surround the hotel, it seems unsafe to walk in the evening.

Stayed in February 2024

The parking was a bit cumbersome. Underground facility, which I'm used to. However, the spots were very small, and the turns were pretty sharp.

Very nice facility. Rooms were spacious. Facility was very clean.

Stayed in March 2024

The location is not great. Seemed like a bit of a rundown neighborhood. Even so, we had no problems walking all over Austin from the hotel. A few more healthy options for breakfast would be nice. The hotel seems to have been renovated but lacks a modern feel. Regardless, it’s not a bad place to stay.

Room was fine. Staff were exceptionally nice and helpful. Breakfast was OK.

Stayed in March 2024

The breakfast poor selection

The breakfast was terrible not much selection

Stayed in February 2024

Breakfast was not as quality as it was before

Perfect location

Stayed in March 2024

Room cleaning: they have never vacuumed the room and bathroom during our stay. Some coffee spills on the countertop have not been wiped. The air vent in the room brings all the noise from the music venues directly into the room. So, bring the best ear plugs you have.

The location, especially for SXSW — it's close to the conference center and to several of the music venues. The staff is very helpful, the room is big and comfortable, good breakfast.

Stayed in March 2024

Breakfast

Everything but breakfast.

Stayed in February 2024

I could hear everything in the hallway. I think most people had the same experience so kept quiet when out so it wasn’t horrible, but doors closing or people chatting sounded like they were in my room. Bizarre. The location is near Austin’s homeless services office, and just a block or two away there is plenty of activity: people sprawled on sidewalks passed out, pooping just off the path, and other antics. If you’re walking that’ll be part of your experience depending on your route.

Staff was friendly and helpful. Clean and organized hotel.

Stayed in March 2024

Bathtub had only one grab bar and did not have anything on the floor of the tub to prevent slipping. Parking was a bit confusing the first time, but after we figured it out it was fine.

Front desk staff (Emmanuel) was very helpful and welcoming. We had a power outage just as we were leaving and he was able to help us as we left the property. Breakfast area was clean and selection was excellent.

Stayed in February 2024

Noisy air conditioning

Nice well kept property

Stayed in February 2024

Price was higher than last time I stayed.

Very clean. Staff is wonderful. Alessia especially was kind and helpful

Stayed in February 2024

Nice variety and didn't feel rushed to finish.

Stayed in February 2024

Everything was good or great! Enjoyed our stay and plan to go back!

Great location in downtown, walking distance from Stubb’s for the concert we attended, safe, awesome breakfast, comfortable, clean! Will return in summer for use of great pool!

Stayed in February 2024

We were charged twice for parking we'd pre-payed (but was cheerfully fixed by desk staff) and we've been home for over a week and are still waiting for refund on the damage deposit they apply to the tariff. It took a LONG time for the water in the shower to warm up, and it didn't warm at all on our last day. Having coffee available in the lobby 24/7 would have been nice - what's provided in the room is minimal - plus a microwave at the breakfast bar to heat up muffins and lukewarm items. $30 per night for parking is no fun but sort of standard for downtown hotels all over the country; some charge more that.

Very friendly front desk staff; let us check in early. Breakfast (included in the rate) was fine; plenty to get going in the morning. Underground parking felt secure. Fitness room was clean and equipment in working order. Mini fridge, coffeemaker, microwave and TV in the room all worked well, and our room was very clean plus furnishings were all in good shape. We didn't experience any issues with noise but earplugs were thoughtfully provided, and we were there during the week. Noise might be an issue during the weekends.

Stayed in January 2024