61070 S. Hwy 97, Bend, 97701, United States of America
#4 of 66 hotels in Bend
Guests' ChoiceBased on 469 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
8.8
Facilities
9.4
Staff
9.4
Value for money
8.5
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Glen
United States of AmericaOUR ROOM WAS NEXT TO THE KITCHEN SO WE KNEW WHEN THEY BEGAN WORK ABOUT 5AM
THE BREAKFAST WAS OKAY. CONVENIENT LOCATION . COMFORTABLE BED.
Stayed in April 2024
Reviewed: April 23, 2024
Darrell
United States of AmericaThe sopha like piece of furniture in our room was a cushioned bench (OK so far), with one corner of firm walls (not good at all). It was OK as a faux bed for a little kid but totally useless unless you wanted to sit straight-backed (no flex at all) with your legs flat on the bench. Suggest HIA take that piece to Goodwill or burn it in a field and just put in a standard cushioned chair or a small actual sopha. The property, while very efficient and functional, just seems to have no home like touches. The art on the wall, if you call it art, looked like either floor or paint samples. I did better "art" in 1st grade finger painting. Come'on HIE, maybe a pic of a mountain, a tree, or even a poster of a real painting. What we had seemed fitting for a prison.
A new, very functionally efficient property. Well organized and good for business travelers as well as families with kids. Decent breakfast, as hotel commuter buffets go.
Stayed in April 2024
Reviewed: April 16, 2024
Debbie
United States of AmericaClean & comfortable
Stayed in April 2024
Reviewed: April 14, 2024
Kris
United States of AmericaHot breakfast items and good selection. Room was nice with no noise from other rooms as we were on the end.
Stayed in April 2024
Reviewed: March 31, 2024
Daylene
United States of Americanothing really stands out
easy and accessible
Stayed in March 2024
Reviewed: March 29, 2024
Elke
United States of AmericaStayed there on two separate occasions for two nights. Both times the room wasn't made up after the first night.
Very comfortable beds, very clean room! Pet friendly:)
Stayed in March 2024
Reviewed: March 27, 2024
Garland
United States of AmericaEverything was great. Breakfast was really good
Stayed in March 2024
Reviewed: March 25, 2024
John
United States of AmericaThe hotel is conveniently located near High Desert Museum and Old Mill District Restaurants and grocery stores located 1 mile away. Our room was clean, quiet and staff were courteous and helpful. The breakfasts were excellent, omelets, biscuits and gravy, pancakes, bacon and sausage patties and more.
Stayed in March 2024
Reviewed: March 20, 2024
Rebecca
United States of AmericaIt would be nice to have healthy gluten-free options for breakfast.
Comfortable bed, clean room, good water pressure in shower. Pinyon Jays in the parking lot (we are birders).
Stayed in March 2024
Reviewed: March 19, 2024
Lisa
United States of AmericaThe bed was very comfortable.
Stayed in March 2024
Reviewed: March 18, 2024
Nathanial
United States of Americanothing so far. stayed here twice and both times have been great
Clean and quiet, comfortable bed
Stayed in March 2024
Reviewed: March 18, 2024
Taylor
United States of AmericaI would have liked sausage
Great on all levels. Food was full or filled quickly. Food was hot as expected. Tables were available and clean.
Stayed in March 2024
Reviewed: March 9, 2024
David
United States of AmericaBreakfast not so good
Awesome stay. Great hotel
Stayed in February 2024
Reviewed: January 16, 2024
Brittney
United States of AmericaThe beds were comfy and the heating/cooling worked perfectly. Quiet. My kids enjoyed the pool and breakfast.
Stayed in January 2024
Reviewed: January 16, 2024
Adriana
CanadaWhen assigning rooms as folks check-in, perhaps consider keeping families with small children to the bottom floors if the hotel has no soundproofing.
Nice, spacious and clean room. I had to move due to the noise from the floor above me (small kid jumping around, etc.). The girl at the front desk accommodated my request without any issue. She was very friendly and I appreciated her understanding and professionalism. Aside from that, the hotel is in a good location and is pet friendly which is a huge plus for me since I travel with my dog. I would recommend this hotel to all travellers.
Stayed in January 2024
Reviewed: January 13, 2024
Susan
United States of AmericaThe entrance isn't well marked, especially after dark.
Stayed in December 2023
Reviewed: January 13, 2024
Diana
United States of AmericaNothing really, good place to spend the night
Easy to find and to get into and out of. Breakfast was good
Stayed in November 2023
Reviewed: January 6, 2024
Ernie
United States of Americanothing
the staff, the breakfast and the room. Very comfortable bed, amenities inside the room.
Stayed in January 2024
Reviewed: January 2, 2024
Jblynch
United States of AmericaWhen we arrived at 6pm there was one visitor waiting in the lobby for an absent desk clerk. The clerk emerged from the employee lounge (down the hall) about 5 minutes after my arrival. The clerk claimed to be new and did not know how to apply my IHG Rewards number to my stay; that I would have to do that upon checkout tomorrow. When we left for dinner at 6:45pm there were three groups waiting to check in and the clerk was absent once again. At breakfast the staff could not keep up with demand. Eggs went empty for 15 mins, coffee pot ran dry twice, as did the hot water dispenser for tea drinkers, and the trash cans over-flowed for a time.
Brand new facility means everything is clean and bright. Good breakfast selection.
Stayed in December 2023
Reviewed: January 2, 2024
Mafe
United States of AmericaNone
Comfortable bed, cleanliness, attentiveness, friendly staff. Kudos to the kitchen crew who worked hard to feed guests. Thank you! See you next time. Faye
Stayed in December 2023
Reviewed: December 31, 2023
Lizabeth
United States of AmericaCould hear the people above our room walking around.
Nice and clean
Stayed in December 2023
Reviewed: December 28, 2023
Greg
United States of AmericaInternet speed was very slow and I had issues trying to stream YouTube videos
Very clean, well-maintained. I like the fact that they had embroidered the firmness of their pillows on the pillowcases so and the pillows were great.
Stayed in December 2023
Reviewed: December 27, 2023
David
United States of AmericaN/A
New; clean; good-sized rooms; good breakfast; close to where my family lives.
Stayed in December 2023
Reviewed: December 22, 2023
Sandra
United States of AmericaThe fact that the breakfast ended at 9:30 and not 10:00.
I thought the breakfast was ok but we thought that it would last until 10:00 but that was only on weekends so when. we got down there for breakfast there wasn't much left.
Stayed in December 2023
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