Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Oregon hotel reviews
  4. Bend hotel reviews
  5. Reviews of Holiday Inn Express & Suites - Bend South, an IHG Hotel

Reviews of Holiday Inn Express & Suites - Bend South, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

61070 S. Hwy 97, Bend, 97701, United States of America

#4 of 66 hotels in Bend

Guests' Choice

Review Score

Based on 469 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    8.8

  • Facilities

    9.4

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 29, 2024

    9.0
    IT WAS A GOOD TWO DAY STAY FOR US
    • Leisure trip
    • Couple
    • King Room - Hearing Accessible - Non-Smoking
    • Stayed 2 nights

    OUR ROOM WAS NEXT TO THE KITCHEN SO WE KNEW WHEN THEY BEGAN WORK ABOUT 5AM

    THE BREAKFAST WAS OKAY. CONVENIENT LOCATION . COMFORTABLE BED.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    Functionally fine, locationally fine, stay that needs some non-institutonal touches
    • Leisure trip
    • Couple
    • Leisure King Room - Non-Smoking
    • Stayed 3 nights

    The sopha like piece of furniture in our room was a cushioned bench (OK so far), with one corner of firm walls (not good at all). It was OK as a faux bed for a little kid but totally useless unless you wanted to sit straight-backed (no flex at all) with your legs flat on the bench. Suggest HIA take that piece to Goodwill or burn it in a field and just put in a standard cushioned chair or a small actual sopha. The property, while very efficient and functional, just seems to have no home like touches. The art on the wall, if you call it art, looked like either floor or paint samples. I did better "art" in 1st grade finger painting. Come'on HIE, maybe a pic of a mountain, a tree, or even a poster of a real painting. What we had seemed fitting for a prison.

    A new, very functionally efficient property. Well organized and good for business travelers as well as families with kids. Decent breakfast, as hotel commuter buffets go.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean & comfortable

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Nice overnight stay
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Roll in Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hot breakfast items and good selection. Room was nice with no noise from other rooms as we were on the end.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    8.0
    running through town- it met our needs.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    nothing really stands out

    easy and accessible

    Stayed in March 2024

  • Reviewed: March 29, 2024

    8.0
    Great place to relax
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Stayed there on two separate occasions for two nights. Both times the room wasn't made up after the first night.

    Very comfortable beds, very clean room! Pet friendly:)

    Stayed in March 2024

  • Reviewed: March 27, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Leisure King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great. Breakfast was really good

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    We will be staying here again and absolutely recommend as a good deal/place to stay.
    • Leisure trip
    • Couple
    • Leisure King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is conveniently located near High Desert Museum and Old Mill District Restaurants and grocery stores located 1 mile away. Our room was clean, quiet and staff were courteous and helpful. The breakfasts were excellent, omelets, biscuits and gravy, pancakes, bacon and sausage patties and more.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    Very nice and comfortable stay
    • Leisure trip
    • Couple
    • Leisure King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It would be nice to have healthy gluten-free options for breakfast.

    Comfortable bed, clean room, good water pressure in shower. Pinyon Jays in the parking lot (we are birders).

    Stayed in March 2024

  • Reviewed: March 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was very comfortable.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    This new Hotel is clean and comfortable with a very accommodating staff!
    • Business trip
    • Solo traveler
    • Leisure King Room - Non-Smoking
    • Stayed 1 night

    nothing so far. stayed here twice and both times have been great

    Clean and quiet, comfortable bed

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Very welcome experience after driving all day.
    • Leisure trip
    • Couple
    • Leisure King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I would have liked sausage

    Great on all levels. Food was full or filled quickly. Food was hot as expected. Tables were available and clean.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    10
    Great hotel and reasonable price for that time period
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast not so good

    Awesome stay. Great hotel

    Stayed in February 2024

  • Reviewed: January 16, 2024

    10
    We needed a last minute stay due to weather and the staff was amazing!
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were comfy and the heating/cooling worked perfectly. Quiet. My kids enjoyed the pool and breakfast.

    Stayed in January 2024

  • Reviewed: January 16, 2024

    9.0
    Nice place, good location
    • With a pet
    • Leisure trip
    • Solo traveler
    • Leisure King Room - Non-Smoking
    • Stayed 1 night

    When assigning rooms as folks check-in, perhaps consider keeping families with small children to the bottom floors if the hotel has no soundproofing.

    Nice, spacious and clean room. I had to move due to the noise from the floor above me (small kid jumping around, etc.). The girl at the front desk accommodated my request without any issue. She was very friendly and I appreciated her understanding and professionalism. Aside from that, the hotel is in a good location and is pet friendly which is a huge plus for me since I travel with my dog. I would recommend this hotel to all travellers.

    Stayed in January 2024

  • Reviewed: January 13, 2024

    10
    Excellent. Very good place to stay.
    • Leisure trip
    • Couple
    • King Room - Mobility Access Tub - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The entrance isn't well marked, especially after dark.

    Stayed in December 2023

  • Reviewed: January 13, 2024

    9.0
    Wonderful
    • Couple
    • Leisure King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really, good place to spend the night

    Easy to find and to get into and out of. Breakfast was good

    Stayed in November 2023

  • Reviewed: January 6, 2024

    10
    Great stay in Bend
    • Leisure trip
    • Couple
    • Leisure King Room - Non-Smoking
    • Stayed 1 night

    nothing

    the staff, the breakfast and the room. Very comfortable bed, amenities inside the room.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    9.0
    Great facility, good breakfast, but the staff may not be up to standards.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    When we arrived at 6pm there was one visitor waiting in the lobby for an absent desk clerk. The clerk emerged from the employee lounge (down the hall) about 5 minutes after my arrival. The clerk claimed to be new and did not know how to apply my IHG Rewards number to my stay; that I would have to do that upon checkout tomorrow. When we left for dinner at 6:45pm there were three groups waiting to check in and the clerk was absent once again. At breakfast the staff could not keep up with demand. Eggs went empty for 15 mins, coffee pot ran dry twice, as did the hot water dispenser for tea drinkers, and the trash cans over-flowed for a time.

    Brand new facility means everything is clean and bright. Good breakfast selection.

    Stayed in December 2023

  • Reviewed: January 2, 2024

    9.0
    Wonderful
    • With a pet
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    Comfortable bed, cleanliness, attentiveness, friendly staff. Kudos to the kitchen crew who worked hard to feed guests. Thank you! See you next time. Faye

    Stayed in December 2023

  • Reviewed: December 31, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Leisure King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Could hear the people above our room walking around.

    Nice and clean

    Stayed in December 2023

  • Reviewed: December 28, 2023

    8.0
    Nice facilities, well-maintained very friendly, helpful staff
    • Leisure trip
    • Solo traveler
    • King Room - Hearing Accessible - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Internet speed was very slow and I had issues trying to stream YouTube videos

    Very clean, well-maintained. I like the fact that they had embroidered the firmness of their pillows on the pillowcases so and the pillows were great.

    Stayed in December 2023

  • Reviewed: December 27, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Hearing Accessible - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    New; clean; good-sized rooms; good breakfast; close to where my family lives.

    Stayed in December 2023

  • Reviewed: December 22, 2023

    9.0
    Very nice hotel with very nice management people.
    • Leisure trip
    • Couple
    • Leisure King Room - Non-Smoking
    • Stayed 1 night

    The fact that the breakfast ended at 9:30 and not 10:00.

    I thought the breakfast was ok but we thought that it would last until 10:00 but that was only on weekends so when. we got down there for breakfast there wasn't much left.

    Stayed in December 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!