Soon as walked into the room, I could smelled kind of stinky. Blanket and pillows were stinks.

Location is perfect.

Stayed in July 2023

Needs some electrical upgrades. Not all outlets worked properly. A/C didn’t seem to be adjustable

Right next to city park

Stayed in June 2023

The shower stall was tiny. There was no bar soap, only bottled, and that was fastened to the wall as if we were criminals and might walk off with it. When I asked for additional pillows I had to go to the front desk to get them, they wouldn't bring them to me. There were no booklets on what to do in town and no restaurant recommendations.

The coffee was barely adequate. There was no half and half, only fake creamer. I had to take a carton of 2 percent milk intended for cereal.

Stayed in May 2023

the room got quite hot at night and the lifts were quite far away from the reception which was tricky for us with all our suitcases. we also waited awhile to check out so had to leave a note in the end.

easy check in process and bed was comfy. free parking was helpful and it was close to a few places for food.

Stayed in May 2023

Breakfast was ok.

The bed was comfortable, water pressure in the shower was perfect, and the room and bathroom were clean and well stocked!

Stayed in April 2023

Mold growing in the bathroom vent made the room smell bad

Stayed in March 2023

The staff was unbeatable. The most friendly people ever

Stayed in February 2023

n/a

Welcoming experience and the morning breakfast was good.

Stayed in January 2023

Dog hair covered pullout couch, dirty shower. When I asked about getting a different room or have it cleaned was told they “don’t have a vacuum” and they’d use a lint roller. No bedding and towels for two of four booked guests upon arrival.

Central location

Stayed in October 2022

Our room smelt bad, possibly from the air conditioning. Couldn’t open blinds on window, looked straight onto carpark. Staff at reception were quite miserable. More laundry facilities would have been helpful

Location ok, breakfast ok. Good for a stop over between Yosemite & Las Vegas

Stayed in October 2022

Reception people is very rude.

None

Stayed in October 2022

The bed . The mattress has a permanent groove in the middle of the bed . Other than that , all was good

Stayed in August 2022

they only have one washer and dryer.

staff was friendly and very attentive. very quiet property and clean.

Stayed in July 2022

Nothing

They changed my room so i could be next to my mom. It was a upgrade from my original room. The staff here is excellent

Stayed in May 2022

wasn’t up to Holiday inn standards

wasn’t up to Holiday inn express standards

Stayed in May 2022

Bed was too soft.

Breakfast was good.

Stayed in May 2022

Hot tub not working

Stayed in April 2022

the day I stay no one clean my room

it’s in a good location and the pool it’s heated

Stayed in March 2022

Location was somewhat iffy on one side. Door into the hallway/elevator was dirty. Hallways had an unpleasant odor. Fire detector in room was hanging and not operating. Cable box and TV were not working in the room. Had to move rooms. We are IHG members and had Military, Aarp, AAA as well. I had articulated that when I booked online..was told by check-in desk clerk she saw that noted but could not use or make any changes to the reservation due to company policy. First time I had booked online because that seems the way you are supposed to do it these days, had no idea about that policy.

The desk clerk Donna, did a great job considering she was the only one on duty and had to deal with multiple issues!!! No room service, no maintenance just one person on Check-in duty trying to do it all!

Stayed in March 2022

It was kind of pricey

The bed. So comfortable

Stayed in March 2022

we were put in a handicap room next to the staircase. It was noisy, the shower was awful and there were ants.

The location, the bed and pillows. The front desk agent was nice.

Stayed in March 2022

Noisy, stairwell from across the room also pluming noise adjacent room.

Ok

Stayed in February 2022

The staff at the desk. She was new and had no customer service skills. The bathroom tile was chipped in need of repair. Walls were paper thin.

Location and comfort of bed

Stayed in February 2022

The lady at the front desk was new and not very friendly. When I asked for a quiet room she responded with, it depends on your neighbors. She then told me that the room I get is the room you get. We have stayed here before and the lady who helped us before was super friendly unlike this lady. She said she was new. She needs customer service training. Not sure we will be back.

Stayed in February 2022

Facility needs a lot of maintainance. Doors don’t work (key cards, shower doors & blinds, public restrooms,etc). Facilities need attention due to wear.

Hard working &/helpful staff but very short handed.

Stayed in January 2022