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  5. Reviews of Holiday Inn Express Hotel & Suites Cedar Hill, an IHG Hotel

Reviews of Holiday Inn Express Hotel & Suites Cedar Hill, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1007 North Highway 67, Cedar Hill, TX 75104, United States of America

#2 of 4 hotels in Cedar Hill

Guests' Choice

Review Score

Based on 167 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.4

  • Facilities

    7.9

  • Staff

    8.2

  • Value for money

    7.6

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 8, 2024

    8.0
    Very nice and quiet.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and quiet.

    Stayed in April 2024

  • Reviewed: November 27, 2023

    9.0
    it was nice
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 3 nights
    • Submitted from a mobile device

    bacon for breakfast

    it was okay just needed my bacon

    Stayed in November 2023

  • Reviewed: November 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Loved the inside pool

    Stayed in August 2023

  • Reviewed: August 15, 2023

    7.0
    The stay was ok.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 6 nights
    • Submitted from a mobile device

    Had issues with the toilet. The chain was too long so therefore when you flushed it overflowed. The door to get into the room, the card to get inti the room did not work. Had to keep entering the card in the slot or had to go downstairs and get it reactivated everyday.

    Breakfast was ok.

    Stayed in August 2023

  • Reviewed: July 20, 2023

    7.0
    The stay was good overall. I can not get over the carelessness of personal information handled by the front desk personn
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfast was the same every morning. There should be a different variety each day. CARELESS WITH PERSONAL INFORMATION! When I approached the front desk, I noticed a sheet of paper next to the computer; as I looked closer, I noticed it was my booking information, full name, phone number, and email address. I questioned the front desk personnel about the issue she said it was for the hotel's purposes; then I had to inform her that it was in plain sight for anyone to see, so she flipped the paper over. I told her to destroy the information because, in today's world, anyone could have seen my information and used it for identity theft. I don’t know how many people who may had the opportunity to view my personal information before I walked to the front desk to check out. I was VERY UPSET about that issue.

    The location was great.

    Stayed in July 2023

  • Reviewed: June 26, 2023

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    I loved everything

    The location , how clean and comfortable it was

    Stayed in June 2023

  • Reviewed: June 22, 2023

    9.0
    No complaints. Everything was in order and a convenient location.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast wasn't as good as I've had before, but okay.

    The location was excellent for our immediate needs. Very close to the family we were visiting. Excellent location for restaurants. The staff were friendly and very helpful.

    Stayed in June 2023

  • Reviewed: June 7, 2023

    8.0
    Great location.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Location

    Stayed in April 2023

  • Reviewed: June 7, 2023

    8.0
    Good for an unexpected overnight stay
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really. It was a good pick for the area.

    it is located right next to some walkable dining which was nice.

    Stayed in June 2023

  • Reviewed: May 23, 2023

    9.0
    A place that listens to their customers.
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The next day after arriving at hotel, we were out doing some shopping for a few hours. We left about 9:50 am and returned about 2:00pm and our room had not been cleaned. We talked to the person at front desk and they explained about the amount of rooms that needed cleaning but they would be coming around soon. I then informed the person at front desk that we needed to get ready for a celebration in a few hours and needed to clean up. She asked if I would like to get towels at that time but I said we would need someone to empty the garbage also. She then asked if I would like her to call someone and I said yes. The person she called came to replenish supplies and empty the garbage with in about 1 hour to 1 1/2 hours. And we didn't have that problem the rest of our stay.

    The room was equiped with a few ammenity's (microwave, fridge, and cabinets) that helped our 4 day stay. That allowed us to bring snacks to our room so that we didn't have to purchase a lot of restaurant food.

    Stayed in May 2023

  • Reviewed: May 15, 2023

    8.0
    Average, clean room. Facility could have been better. Jacuzzi was broken. Maintenance could not fiX
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Server could have been friendlier.

    Decent.

    Stayed in May 2023

  • Reviewed: March 20, 2023

    9.0
    Great place to stay with kids
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Wish breakfast would have been included. Hot water ran out quickly.

    Room was really nice as was the whole hotel. Staff were all nice and very accommodating. Offered more towels and asked if the could help with anything everytime we saw one of them. Pool was great for the kids.

    Stayed in February 2023

  • Reviewed: March 9, 2023

    7.0
    Good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Remodeling

    The continental breakfast

    Stayed in March 2023

  • Reviewed: February 6, 2023

    9.0
    Wonderful
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was no hot water when we got ready to shower

    The location was perfect

    Stayed in February 2023

  • Reviewed: January 17, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    The additional cover fee

    The nice, cozy rooms and the welcoming staff

    Stayed in December 2022

  • Reviewed: January 16, 2023

    8.0
    it was a good clean staff was great but would of like to have breakfast that was ready at 6am before my trip home
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast didn’t open till 7am

    everything it was nice

    Stayed in November 2022

  • Reviewed: November 8, 2022

    9.0
    Decent place to stay.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    More options for the breakfast, and the towels to be thick and soft. Towels are thin and rough.

    Location in Cedar Hill was an A+++++. Bed was comfortable, and the room was clean. I enjoyed a hot breakfast with healthy choices like yogurt and fruit. The dining room was spacious and clean.

    Stayed in August 2022

  • Reviewed: November 4, 2022

    7.0
    We had a nice stay and appreciate it.
    • Leisure trip
    • Couple
    • Room Selected at Check-In
    • Stayed 2 nights
    • Submitted from a mobile device

    Had no salt packets, no forks at breakfast. Hot tub was not working:(

    Easy to get to. Nice and friendly staff. clean room. Good location.

    Stayed in October 2022

  • Reviewed: October 10, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    We stayed in room 106 and no iron and the floor was dirty, I booked it on Booking.com I told me I was paying cash when I arrived so around 2 pm they took the money off my card ,and I had call the hotel and ask if I could pay cash they said yes but you would have to pay a $100 deposit, so charge my card after I ask to pay cash

    Stayed in October 2022

  • Reviewed: October 10, 2022

    8.0
    great. would have been better if Pool was open
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    pool was closed

    clean and friendly staff

    Stayed in October 2022

  • Reviewed: July 12, 2022

    8.0
    Worth the money
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights

    The cockroach coming in under the door.

    Breakfast was good; room was nice, pleasant and clean.

    Stayed in July 2022

  • Reviewed: June 2, 2022

    7.0
    Good
    • Business trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    Prices for items like drinks water and food are to high and no place to wash or dry clothes and staff leaves there post too much.

    Had a roof over my head

    Stayed in June 2022

  • Reviewed: April 11, 2022

    8.0
    Very Good
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Pool had very loud squealing noise that kept us from using it. Hot tub not working.

    Nice staff! Good proximity to food and activities. Quiet clean room.

    Stayed in March 2022

  • Reviewed: March 24, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 2 nights
    • Submitted from a mobile device

    I liked everything

    Everything

    Stayed in March 2022

Showing 1 - 25

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