870 Pantops Corner Way, Charlottesville, 22911, United States of America
#6 of 44 hotels in Charlottesville
Guests' ChoiceBased on 567 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.0
Facilities
9.2
Staff
9.2
Value for money
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 23, 2024
Jason
United States of AmericaVery clean, good breakfast, good staff, parking was convenient and well lit, and room was spacious.
Stayed in May 2024
Reviewed: May 12, 2024
Sherrie
United States of AmericaThe price was increased due to local graduations-we were over one hour from Lynchburg and still well over $250 per night for the 3 night stay. I feel for IHG members these price increases should be capped at a percentage of the normal rate.
Breakfast was good. Hot food was hot and well stocked. Good mix of cold food.
Stayed in May 2024
Reviewed: April 23, 2024
Freda
United States of AmericaIt was good
Stayed in April 2024
Reviewed: April 17, 2024
Aaron
United States of AmericaNothing
Rooms very clean. Staff very personal and professional.
Stayed in April 2024
Reviewed: April 16, 2024
Robert
IrelandHot water was off during the day for both days of our stay. If we were warned about this, we would have booked somewhere else. We didn't like being constantly texted by the hotel asking how our stay was going. Eventually, we had to tell them to back off!
Spotlessly clean, comfortable and spacious rooms, good breakfast, nice staff.
Stayed in April 2024
Reviewed: April 1, 2024
Katherine
United States of AmericaThe tv wasn’t user friendly.
The property is super clean and well-maintained. The rooms are comfortable and have much room for a few travelers. Mary is the key to this property. Her attention to detail and helping us with our every need was a huge plus! She assisted us with sheets and blankets for the pullout bed, check us in and out with care, as well as helped us with our luggage into the hotel. Give Mary some love!
Stayed in March 2024
Reviewed: March 21, 2024
Elizabeth
United States of Americanothing we enjoyed the hotel
it was very clean and comfortable
Stayed in March 2024
Reviewed: February 21, 2024
Marlene
United States of AmericaThe breakfast buffet ran out of many items 45 minutes before closing: some were ultimately refilled, but not oatmeal. The pancake machine was broken. They supplied more biscuits after a lengthy wait. Also the deadbolt lock was very difficult to operate in one of our rooms. This was reported at checkout.
Breakfast options were good, but not plentiful enough. Good to have hard boiled eggs, oatmeal and yogurt for health-conscious guests.
Stayed in February 2024
Reviewed: February 12, 2024
Lisa
United States of AmericaNothing.
The room was spacious and everything we needed was provided. It was updated and very clean. There was a place to put everything and a nice sitting area. The location made it easy to get downtown. We've usually stayed at Hilton properties because I'm a member, but I really loved this HIE....I would stay here instead when I'm in Charlottesville.
Stayed in February 2024
Reviewed: February 1, 2024
Conrad
United States of AmericaI asked for printed receipt but was told since I booked online they couldn’t provide the statement
Stayed in January 2024
Reviewed: January 16, 2024
Jedaiah
United States of Americanothing it was outstanding!
The bed was extremely comfortable, the breakfast was amazing, the staff was nice, and everything was so clean.
Stayed in January 2024
Reviewed: January 15, 2024
R-m
United States of AmericaThe only thing is they need to work a little hard cleaning the edges of the entire bathroom. I am really picky about cleaning, so that was it. The edges had grime , shower and door shower, and holes in the sink. The rest was perfect.
It looks clean, friendly staff, good location. Good breakfast service. It looks renovated.
Stayed in January 2024
Reviewed: December 4, 2023
Jessica
United States of AmericaWe love the indoor pool and hot tub. The breakfast was great as well. Over all the hotel itself is amazing. There is an employee here that worked with the food area and she was a sweet heart her name is Tina I believe. Great staff great place. We will continue to stay here.
Stayed in November 2023
Reviewed: November 26, 2023
Richard
United States of AmericaNothing
All staff members were extremely polite helpful. Breakfast had a good variety / selection. The shower in our room was very modern and spacious and has inspired me to upgrade one of our bathrooms at home.
Stayed in November 2023
Reviewed: November 24, 2023
Anne
United KingdomThe air conditioning was noisy even when turned “off”, the fan automatically stayed on. This could be a problem if you are a light sleeper. We queried this with reception and were told it was just how the system is built.
A good hotel to stay in whilst visiting the area. We used the fitness centre, pool and jacuzzi which were an added bonus. A good buffet breakfast with plenty of seating.
Stayed in November 2023
Reviewed: November 24, 2023
Pam
United States of AmericaN/A
The hot tub was wonderful! We took my granddaughter who was having surgery the next day near by and we were able to relax and be close to the dental office! It was perfect!
Stayed in September 2023
Reviewed: November 19, 2023
Susanz
United States of AmericaThis hotel is well presented and managed. Our room was a good size and very comfortable. and the public areas were very pleasant. The hotel is central to many different activities in the area, with lots of good restaurants nearby to finish the day at.
Stayed in October 2023
Reviewed: November 14, 2023
Valarie
United States of AmericaThe room was clean. Hotel was convenient to downtown. Good breakfast included.
Stayed in September 2023
Reviewed: November 7, 2023
Jaime
United States of AmericaI had a mountain view, but it was obscured by a Wawa. Which, if I'm being honest, I kind of liked, because we don't have Wawa at home, Wawa is great, and it amused me.
Unfortunately, I didn't get to eat breakfast because I was in town for surgery, but it looked great!
Stayed in October 2023
Reviewed: October 20, 2023
John
United States of AmericaNo Bell hops
Breakfast was perfect. Different items both days. Staff was friendly and location was safe
Stayed in October 2023
Reviewed: October 13, 2023
Ellen
United States of AmericaIt was difficult to get cold water out of the sink faucet after warm water had been used say in the shower.
Good location and selection. More fresh fruit selection would be nice.
Stayed in October 2023
Reviewed: October 13, 2023
Lao
United States of America Clean!
Stayed in October 2023
Reviewed: October 2, 2023
Darrell
United States of AmericaRoom rate was a little higher than we generally like.
Easy to find. Staff was friendly and help us with our questions. They ask us twice in the first day and a half if everything was ok. The room was modern and clean. We didn’t use the workout room or swimming pool. We enjoyed the breakfast offered every morning.
Stayed in September 2023
Reviewed: October 1, 2023
Brooks
United States of AmericaLocation was a bit out of the way. No decent restaurants within walking distance
Good breakfast, very nice, large room, very accomodating staff
Stayed in September 2023
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