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  5. Reviews of Holiday Inn Express Hotel & Suites Cherry Hills, an IHG Hotel

Reviews of Holiday Inn Express Hotel & Suites Cherry Hills, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

6939 North 102nd Circle, Omaha, NE 68122, United States of America

#30 of 82 hotels in Omaha

Guests' Choice

Review Score

Based on 146 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I had someone that was noisy above me

    The staff was polite

    Stayed in April 2024

  • Reviewed: March 5, 2024

    8.0
    Quick comfortable
    • Leisure trip
    • Travelers with friends
    • Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Tv in the sofa bed area was the only one that worked

    Clean easy to navigate

    Stayed in March 2024

  • Reviewed: February 19, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Executive King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The spa tub was dirty. The toilet didn't work right.

    Spa tub

    Stayed in February 2024

  • Reviewed: January 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    We really enjoyed the decor. It seemed like it was recently updated. We like the location, it is close to where we need to go. I wish there was a convince store closer, but that has nothing to do with the hotel.

    Stayed in January 2024

  • Reviewed: November 26, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Too much chlorine in the pool and hot tub. The chemicals were too strong. The chlorine left a white powder substance on our swimming suits. Evening staff was very short. The only time they were pleasant was when they said the pool was closing in 5 minutes and we got out right away. The overnight and morning staff were very nice.

    Very clean

    Stayed in November 2023

  • Reviewed: October 24, 2023

    9.0
    Great location for our stay visiting family.
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 2 nights

    Would prefer a more comfortable chair in the room to relax ( something with arms).

    Very quiet room. Breakfast was exceptionally good! Nice pool, too!

    Stayed in October 2023

  • Reviewed: October 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Executive King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Noisy at night

    Yes I will be back

    Stayed in October 2023

  • Reviewed: September 15, 2023

    8.0
    Nice but noisy
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Interstate traffic noise made for a long night. Also people talking in adjoining room was quite loud. More soundproofing would have been welcomed.

    Very comfortable and spacious room. Bed and pillows were great.

    Stayed in September 2023

  • Reviewed: July 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Under construction

    Friendly staff

    Stayed in July 2023

  • Reviewed: June 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The hotel had to replace the AC the first night. The toilet tank over flowed the last night.

    The staff was great. Breakfast was good.

    Stayed in June 2023

  • Reviewed: June 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The remodeling. It'll be super nice when done, but the parking lot was a mess and no security cameras working.

    Staff were excellent. Very nice and helpful. Breakfast was also very good.

    Stayed in May 2023

  • Reviewed: May 19, 2023

    7.0
    Comfortable enough room near a Legends Bar and Grill and a Starbucks.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Hearing Accessible with Bath Tub/Non-Smoking
    • Stayed 1 night

    The phones didn't work (wanted to call the front desk). The spout on the shower was crooked such that the water only came out of the shower head. Bathtub didn't drain.

    The bed was comfortable.

    Stayed in May 2023

  • Reviewed: May 5, 2023

    9.0
    friendly staff and clean rooms with comfortable beds.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    there was some construction, but we were not bothered by it.

    they are currently remodeling and therefore there was some construction around the site and floors. They gave us a newly remodeled the room and it was very nice. The beds have a very nice sheets and we’re quite comfortable.

    Stayed in May 2023

  • Reviewed: April 3, 2023

    9.0
    It was clean, quiet, easy to get around Omaha from there.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 2 nights

    The friendliness and helpfulness of the staff. They are topnotch!

    Stayed in April 2023

  • Reviewed: February 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The updated rooms are very nice

    Stayed in February 2023

  • Reviewed: February 19, 2023

    7.0
    I would pick a different hotel the next time I need to spend the night in Omaha.
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night

    Dining area under construction and we were not told. Room door 221 didn't maglock so anyone could have entered our room. My husband tried to book a reservation with the front desk, and he said credit card machine wasn't working so gave him another number to call which was for rewards not reservations. He called back to the front desk again this transferred my husband to another number that disconnected him, so he made the reservation through booking.com. We were told we could get a discount because my husband was having surgery the next morning at Nebraska Spine but since he booked through third party, we got nothing.

    Comfortable bed and breakfast were decent. Quiet with little disturbances.

    Stayed in February 2023

  • Reviewed: January 15, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Executive King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We called during the night to extend our stay an additional night. We were told it was available and to stop the front desk in the morning . We slept late , I went to the desk at 9:45 am , our room had not been rented an additional night so we had to check out by 11am. It turned out fine , but leaving so quickly when we weren’t planning on it was inconvenient.

    The hot tub suite was very nice .

    Stayed in January 2023

  • Reviewed: August 27, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, up to date. Comfortable bed. Quiet. Good breakfast.

    Stayed in August 2022

  • Reviewed: August 25, 2022

    7.0
    Average
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Outside appearance no flowers or welcoming landscape, inside drab, dingey

    Stayed in August 2022

  • Reviewed: August 8, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Executive King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom in room 201 had 2 spots where tiles were broke and felt like u were falling through floor Also AC kept turning off and not cooling room down

    Room size

    Stayed in August 2022

  • Reviewed: July 20, 2022

    9.0
    It was a very enjoyable stay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    Breakfast every day was very good. We used the pool, hot tub, and the weight room during our stay. All of them were clean and well-maintained. The location was perfect for what we wanted to do in Omaha.

    Stayed in July 2022

  • Reviewed: July 12, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The Hotel was short housekeepers. We were there only 2 days and had to get extra towels and dump our own trash. With 2 days left on our stay. I decided to not have our room cleaned until after we left. This is how it is with help. I understand there is plenty of places looking for help and can not get them.

    The lady who is in charge of breakfast was a pleasure to meet. She was there most of the time we were there. Breakfast was Great. She asked if we needed anything and we were Great. Joshua, is a Great asset to your Hotel. We needed more towels and he was happy to accommodate. You need to give special recognition to both of these great employees you have. My room was not ready when we rolled in and they upgraded our room at no extra charge. It was beautiful.

    Stayed in July 2022

  • Reviewed: July 11, 2022

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Comforter had dried blood on it. Pool area had dead bugs all over the floor. Got bitten by something in the room but didn't see any bed bugs.

    Stayed in July 2022

  • Reviewed: June 30, 2022

    9.0
    Quiet location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The hot tub was closed due to chemicals.

    Very secluded and quiet area, right off the interstate..

    Stayed in June 2022

Showing 1 - 25

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