2595 Bunker Hill Drive, Algonquin, IL 60102, United States of America
Based on 117 hotel reviews
7.1Cleanliness
7.6
Comfort
7.6
Location
8.4
Facilities
7.2
Staff
8.1
Value for money
7.1
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Whitney
United States of AmericaAdvertised hot tub was not there. Also microwave was in Spanish. Breakfast attendant was rude
Recently updated and breakfast was awesome
Stayed in April 2024
Reviewed: April 18, 2024
Barbara
United States of AmericaThe walls did not provide soundproofing. The TV from next door was easily heard. Our son’s room was on the top floor. He was kept awake by the mechanicals on the roof.
Very clean. The staff was super friendly.
Stayed in April 2024
Reviewed: March 11, 2024
Anthony
United States of AmericaDamn Kids Running around upstairs at Night and in the Morning! Also damn Security deposit Not Told to me until checking in! Plus went through Booking.com! They did not post it either!!
Cleanliness! And Breakfast!
Stayed in March 2024
Reviewed: July 17, 2023
Bruske
United States of AmericaDidn’t have a hot tub
Was tasty
Stayed in July 2023
Reviewed: November 2, 2022
Javier
United States of AmericaI can’t eat there yet, today wasn’t available for breakfast
Stayed in October 2022
Reviewed: October 17, 2022
King
United States of AmericaThe toiletry items were available upon request which makes it a little bit uncomfortable. Other than that, everything was good.
The room was spacious, clean, and quiet. The breakfast was delicious and a lot of options were provided to satisfy customers needs. The location is not close to any nearby landmarks of Chicago, so you probably would stay here if you have something to do nearby.
Stayed in October 2022
Reviewed: September 12, 2022
Desiree
United States of Americaneed to have a person manning the front desk at all times -leaving a sign & being gone for greater than twenty minutes is unacceptable. Also I did not appreciate having double the deposit fee for damage taken out of my account with staff saying oh well you will get it back in one to four days.
Stayed in September 2022
Reviewed: July 22, 2022
Linda
United States of AmericaThe mattresses were a bit uncomfortable as you sank in the middle. For my three night stay the room was not cleaned until after check out. Q
The staff was very frienfly. Great location as you are surrounded by every store you could image.
Stayed in July 2022
Reviewed: April 28, 2022
David
United States of AmericaVery pleasant staff. Breakfast hot and delicious. Rooms could use a little updating but overall great value. And did I mention very nice staff.
Stayed in April 2022
Reviewed: February 21, 2022
Carly
United States of AmericaBroken sink handle in bathroom. Wi-Fi did not work.
Good breakfast, great location. Loved the whirlpool in the room
Stayed in February 2022
Reviewed: December 27, 2021
Mary
United States of AmericaWonderful breakfast
Stayed in December 2021
Reviewed: November 29, 2021
Sandra
United States of AmericaBecause we were making a last-minute reservation, I expected it would be a little cheaper -- not so. It was still $118. Also, we had last been in this hotel when it was much newer so, of course, we pictured it that way. It was disappointing that it looked old and dingy -- not dirty just drab. Oh also, at 3 am I realized my cell phone was dead so I tried to call the desk to ask for a wake up call. Room phone was not connected.
We thought we had a reservation and didn't so they gave us rooms at the last minute. The breakfast and the breakfast room were very good.
Stayed in November 2021
Reviewed: June 7, 2021
R
United States of AmericaShower gel was out in the shower. Outdated hotel rooms with Small t.v.’s. They also put our kids on first floor and us on third floor. when asked about it staff got an attitude and was completely dismissive. Definitely won’t recommend or stay here again.
Typical holiday inn comfort level which is great. Location was super nice. Breakfast place in parking lot and tons of shopping within ten minutes. Closest dispensary is about a mile away.
Stayed in June 2021
Reviewed: April 29, 2024
Beach
United States of AmericaAll good
Modern, clean
Stayed in April 2024
Reviewed: March 25, 2024
Nicholas
United States of AmericaThe parking lot was awful. I have a good sized truck and some of the potholes darn near swallowed it. The breakfast was very unpleasant. I was down there at 915 and no meat available, no biscuits for the gravy, and what was left was cold and nasty. I wish would have had a heads up about the pool being closed as well.
I liked how close it was to the shopping center and areas we needed to go to. The hotel was very clean and the staff was friendly.
Stayed in March 2024
Reviewed: March 5, 2024
Christina
United States of AmericaClean quiet and good breakfast
Stayed in March 2024
Reviewed: February 21, 2024
Nyrel
United States of AmericaThat it was under construction in the lobby. Wish I was just told ahead of time but you couldn’t hear anything in the room which was good.
I liked that it was close to a lot of places.
Stayed in February 2024
Reviewed: February 12, 2024
Melonie
United States of AmericaManagement did not take care of the things he said he would. He lied and was very rude. They took $1200.00 plus dollars for a $300 stay. I would not recommend. The dog barked all night long very frustrating.
The young lady on Sunday was nice.
Stayed in February 2024
Reviewed: January 13, 2024
Strock
United States of Americano pool no exercise room dust from construction promised coffee station, room locked up broken keurig in our room rude person on staff
Stayed in January 2024
Reviewed: December 18, 2023
Joel
United States of AmericaNo Ice machine on second floor.
They have remodeled and updated. Everything was clean. Breakfast was excellent, great choices for food selection.
Stayed in December 2023
Reviewed: December 9, 2023
John
United States of Americanothing
Great Location and clean.
Stayed in November 2023
Reviewed: November 3, 2023
Liliana
United States of AmericaOur stay due to move. Our home not move in ready. Location to home and restaurants shopping Great. Staff very attentive and cut-out to us and other patrons. Will highly recommend. Also use for .y children when they come into town to visit. Nothing to dislike.
Great location. Great staff.
Stayed in October 2023
Reviewed: August 21, 2023
Dominique
United States of AmericaGreat location and kind staff. But the parking lot has holes throughout, and he rooms were outdated. Upon arrival , my room wasn't ready, and then after I finally got into my room, I noticed the carpeted floor was squishy wet, I assumed from the air conditioner running. Now that whole side of the room was pretty much unusable.unless o put shoes on every time. The front desk did bring extra towels to put down on the floor while ensuring that there were no more available rooms I could switch to. Room had knats and smelled of mildew mold on shower ceiling. It's definitely not worth the price. Maybe $50-70/night, not $200. No comps thru 3rd party booking.They did say they were going to add 2000 points to a rewards card im not affiliated with. Hopefully, renovations are in their very near future.
Friendly and helpful kind staff.
Stayed in August 2023
Reviewed: August 18, 2023
Brian
United States of AmericaWoke up in morning and no cold water. Had to take a quick hot shower which I hate.
Had a bed
Stayed in August 2023
Reviewed: August 7, 2023
Heather
United States of AmericaConvenient location. Clean rooms and friendly staff. Would stay again.
Stayed in August 2023
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