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  5. Reviews of Holiday Inn Express & Suites Chicago-Libertyville, an IHG Hotel

Reviews of Holiday Inn Express & Suites Chicago-Libertyville, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

77 West Buckley Road, Libertyville, IL 60048 , United States of America

#3 of 5 hotels in Libertyville

Guests' Choice

Review Score

Based on 111 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    6.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 25, 2024

    7.0
    Our stay was good.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Not sure if the tv is streamed but too many commercials on live tv and not enough chanel's

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Good place to stay when you are in that region. Recommended.
    • Business trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    niets

    Good location. Hotel has a fitness center that is small but serves its purpose. Clean and quiet.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • King Room - Mobility Access Tub - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    I think their needs to be a little more variety each day for breakfast. I wish there was a change of the options. Maybe bacon one day instead of different shapped sausage. We wanted to stay in the hotel one night and have a movie night but the tv wasnt a smart tv so we could not . It would have been great if it had the capability so we could sign in to netflix and watch what we wanted.

    It was pretty good. Very accomodating. Great housekeeping staff/manager , great front desk staff. The breakfast team was sure to check the food levels each morning.

    Stayed in February 2024

  • Reviewed: September 22, 2023

    8.0
    I had a good stay and was glad to book my stay on such short notice.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The mattress in my room was a bit saggy.

    The breakfast had a good selection of breakfast foods and beverages. Also the breakfast area was clean and restocked frequently.

    Stayed in August 2023

  • Reviewed: June 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 4 nights

    Breakfast was good, when there was food there. Unless you were up early at 6:00 am is the only time food was full and their was sitting places. There wasn't alot of room to sit to eat any other time.

    The rooms were clean and big. Breakfast choices were good.

    Stayed in June 2023

  • Reviewed: May 30, 2023

    7.0
    It was ok
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    What i didnt like was the hotel staff. I felt they could of been more nice. I didnt like That the elevator broke down twice during my stay seeing how I have a toddler with a stroller . It wasn't fun having to carry a toddler in a stroller up to the third floor as well as down to the first floor.

    I loved the cleanliness and the Location of the hotel.

    Stayed in May 2023

  • Reviewed: March 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I do not like bathrooms separate from vanity. I like to get dressed completely, make-up etc., without being in part of the main room

    The individuals that worked the desk were very polite and courteous.

    Stayed in March 2023

  • Reviewed: March 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed was exceptionally comfortable. Staff was very courteous and welcoming. Breakfast had a nice variety

    Stayed in March 2023

  • Reviewed: October 2, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    not able to purchase alcoholic beverages after 10:00

    Stayed in September 2022

  • Reviewed: September 28, 2022

    9.0
    I loved it. Nice room, friendly staff, great location.
    • Leisure trip
    • Solo traveler
    • King Room - Mobility Access Tub - Non-Smoking
    • Stayed 4 nights

    Shower water pressure was a but low and the head was not very adjustable.

    Nice clean hotel with easy access to food and drink, pharmacy, and hiking trails.

    Stayed in September 2022

  • Reviewed: August 22, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast bar was amazing for our early wakeups and provided a good variety of options. The hotel was very quiet and clean and our bed was very comfortable. Thank you!

    Stayed in August 2022

  • Reviewed: August 1, 2022

    9.0
    stayed for daughter’s Navy graduation
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    a little pricey but worth it

    location, clean, staff very friendly

    Stayed in July 2022

  • Reviewed: July 20, 2022

    7.0
    Hotel nice , staff needs training
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff didn’t try to make my situation better ,

    I paid for two queen room , I received a king room o e bed . I went to speak to the staff and he showed me a screen that I was coded and said it has that I’m booked for a king , I asked if there was a double room available and he kept saying that I’m booked for a king not helpful

    Stayed in July 2022

  • Reviewed: July 6, 2022

    9.0
    I highly recommend the hotel. The rooms are clean, quiet, and comfortable and the staff is friendly
    • Leisure trip
    • Family with young children
    • Suite - Mobility Access Roll in Shower/Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast was very good, but could have had more variety from day to day. We were there for four breakfasts and the main options were always the same. I was fine with the breakfast but had some family members who would have liked more variety.

    The cleanliness in the rooms and the common areas is great and the staff is very friendly and helpful.

    Stayed in July 2022

  • Reviewed: July 3, 2022

    9.0
    Wonderful
    • Couple
    • Standard King Room
    • Stayed 14 nights
    • Submitted from a mobile device

    We were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time. We luckily were able to get laundry done at our son's apartment.

    Stayed here as in walking distance from our son and daughter-in-law who live in downtown Libertyville as we didn't want to hire a car. Also great for walking to Independence grove forest preserve. Room clean, pleased to have a fridge and a large comfy bed. Good shower . The breakfasts we're really good with lovely staff. Very popular with families celebrating navy graduations but usually only at weekends and even then it was quiet.

    Stayed in June 2022

  • Reviewed: June 30, 2022

    9.0
    A solid placed to relax and stay at the end of the day.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights

    Facility is a little hard to see from the road. Almost drove past it a couple of times after going out and around Libertyville (my wife's hometown). We have been in town several times through the years, but I seemed to stay confused with this facilities entrance/exit.

    Good variety of items in the breakfast offerings... a little something for everyone. Eggs, sausage, bagels/toast, cereals, cinnamon rolls, fruit, etc.

    Stayed in June 2022

  • Reviewed: May 11, 2022

    8.0
    we came to Chicago for my husband’s navy graduation.
    • Leisure trip
    • Family with young children
    • Suite - Mobility Access Roll in Shower/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    there wasn’t really an actual connected suite

    the property was in an area that reminded us of home.

    Stayed in May 2022

  • Reviewed: February 14, 2022

    8.0
    A very nice spot close to DT Libertyville.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    Breakfast was awful.

    The woman at the front desk was a gem, she could not have been nicer!

    Stayed in February 2022

  • Reviewed: February 5, 2022

    7.0
    Quick and enjoyable
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything good. Only there one short night.

    Breakfast okay. Nothing great .

    Stayed in January 2022

  • Reviewed: January 18, 2022

    9.0
    Great stay, shuttle to Navy boot camp graduation
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was clean but curtains needed to be washed.

    Quick check in. Easy to add an additional night. Starbucks and Walgreens close by. Staff was helpful and friendly.

    Stayed in January 2022

  • Reviewed: December 26, 2021

    8.0
    Great comfortable stay
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 5 nights

    Staff was amazing especially Margaret who was at the front desk, the cleaning lady's where really friendly I actually liked the appointment times for the pool, I got the whole pool to myself it was very relaxing I also must say that having coffee downstairs available all the time was an amazing perk, thank you for that Breakfast was good and breakfast lady was very friendly Location was great for the Navy PIR Overall it was a great experience

    Stayed in December 2021

  • Reviewed: December 18, 2021

    9.0
    Our stay at the holiday Inn E press was wonderful
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing could have been better

    We always look forward to the hot breakfast. The location of this hotel was perfect for us.

    Stayed in December 2021

  • Reviewed: October 19, 2021

    8.0
    Definitely recommend this place. Great location for the Navy base graduation.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The sink faucet was tricky. It only clicked up once so no way of turning it on low. The shower head was terrible. Definitely was hard to rinse the soap out of my hair.

    The staff was helpful kind and courteous. The breakfast was the best I have ever had from a hotel. The cleanliness was excellent. The beds and pillows were very comfortable.

    Stayed in October 2021

  • Reviewed: June 15, 2021

    8.0
    Very Good
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Room service didn't clean my room while I was there.

    Night staff super nice.

    Stayed in June 2021

Showing 1 - 25

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