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  5. Reviews of Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel

Reviews of Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

6600 Mannheim Road, Rosemont, 60018, United States of America

#7 of 27 hotels in Rosemont

Guests' Choice

Review Score

Based on 308 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.8

  • Facilities

    8.9

  • Staff

    8.8

  • Value for money

    8.6

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 23, 2024

    10
    A real surprise. Last minute 1 night booking - we would have loved to have stayed longer
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night

    Nothing, we both agreed we would love to stay here again if we are ever back to the US and Chicago

    Room was large. At a late check in the staff offered us a late check out at no extra cost. The venue had all facilities and more. Lovely bar and cafe and a small areato purchase snacks. Also it was very close to the Airport

    Stayed in May 2024

  • Reviewed: May 22, 2024

    10
    Always an amazing stay
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    everything

    Stayed in April 2024

  • Reviewed: May 21, 2024

    8.0
    Nice hotel near the airport
    • Leisure trip
    • Solo traveler
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The info of shuttle bus service from the airport was not clear enough on the website(I didn’t know I needed to wait at terminal 2 so I never got to take one and had to grab a taxi in the end)

    Breakfast, spatial room, coffee in the room, friendly staffs

    Stayed in May 2024

  • Reviewed: May 20, 2024

    10
    Convenient, clean and comfortable - Highly recommend!
    • Leisure trip
    • Solo traveler
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    I was delayed in Chicago and when I was looking for last minute accomodation I found the Staybridge. I had enjoyed a great stay at another Staybridge in Rochester Minnesota and Chicago did not disappoint. Very welcoming staff and a clean and confortable room complete with large fridge and microwave.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    New and nicely styled, super clean and the laundry was free which was great for catching up on washing before our flight the next day.

    Stayed in April 2024

  • Reviewed: May 14, 2024

    8.0
    Had a good nights sleep after a long international flight. The room exceeded expectations , was convenient for our onwar
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Only one lift working and was very busy due to a wedding party. Shower door wouldn’t stay closed. Breakfast not available to us as our flight was early although it was included in our room rate. Was expecting to be able to grab food prior to checking out. However being a Sunday it was a later start despite info accessed via phone on website did not state different times for weekend. Night staff on reception desk came to our rescue and offered us juice and muffins which we ate in reception awaiting our airport shuttle bus. Was very grateful to them.

    We liked it was close to O’hare Airport and free shuttle was available. Pick up and driver were very good. Room was large and comfortable. Bed was heaven after a long international flight. Evening meal was available onsite. Husband happy watching flights take off and land from his bed !

    Stayed in April 2024

  • Reviewed: May 12, 2024

    9.0
    Updated gem inside old building
    • Leisure trip
    • Solo traveler
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Hard to find, was confusing in the same Holiday Inn building which looked run down from the outside.

    Updated lobby and rooms

    Stayed in May 2024

  • Reviewed: May 9, 2024

    9.0
    Wonderful
    • Family with young children
    • King Studio Suite with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Just my preference, bed pillows were too soft.

    The staff was very nice and accommodating. Also, I was allowed to check in early.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    7.0
    Good if you need to be close to airport
    • Business trip
    • Couple
    • Standard Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    King bed had a very soft and uncomfortable mattress. Cheap pillows. Shower def needed better cleaning. Low quality toilet paper. Breakfast was not my favorite.

    Hotel is nice and not super beat up. Room was relatively clean, had a fridge and freezer which was nice. We didn’t use the tiny stovetop or microwave. Parking was cheap. Super close to the airport.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Paying for parking

    Everything

    Stayed in May 2024

  • Reviewed: May 5, 2024

    10
    They don’t knock at your door
    • Family with young children
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    You guys book in the manager and if you see I believe it’s Selena and she’s Caribbean so you know pretty much you know culture places is beautiful. Are you respectful? Everybody was great.

    Well, they have one lady. Her name is Lena LINA and she is amazing and there is also two other I guess Spanish girls are treat ones the supervisor really loving great Lana Sally Stevens great job.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    8.0
    Very good experience
    • Leisure trip
    • Solo traveler
    • King Studio Suite with Roll-In Shower
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    It was very good overall

    Stayed in April 2024

  • Reviewed: May 4, 2024

    9.0
    Wonderful
    • Family with young children
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, friendly staff, easy access to airport

    Stayed in May 2024

  • Reviewed: May 2, 2024

    10
    100% Would recommend
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night

    Nothing as far as I know.

    I booked the stay for my parents, who are traveling. They do not speak English and needed to check in early. I gave the hotel a heads-up, and they were very accommodating. I did not stay there myself, but my parents could not stop praising how much they liked the suite and the soft, comfy bed. From what I gather they had an excellent stay and found everything lovely. They would 100% stay there again.

    Stayed in May 2024

  • Reviewed: May 1, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    New property. Very clean and convenient… just a few minutes by shuttle to O’Hate.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    10
    I love it there I’ll stay again
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in April 2024

  • Reviewed: April 28, 2024

    10
    I came for work purposes. I enjoyed my time in the hotel and my time in chicago
    • Business trip
    • Couple
    • Standard Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    More breakfast options. Also a microwave in the room

    The bed was big and comfortable. Not a bad drive to Chicago either. I would come back

    Stayed in March 2024

  • Reviewed: April 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Further from the airport than I thought, but shuttle was timely coming and going. Air circulation/ handling system cycles on and off frequently and wasn’t that quiet.

    Clean, modern

    Stayed in April 2024

  • Reviewed: April 24, 2024

    10
    The best
    • Leisure trip
    • Solo traveler
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Stayed in April 2024

  • Reviewed: April 24, 2024

    8.0
    Nice! Nice!
    • Family with young children
    • King Studio Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The room with a sofabed is a bit small for 3 adults. The air con is a bit noisy. But these don't hurt.

    Staff! Everything in the kitchens! Breakfast! Shuttle bus! Everything on Beds!

    Stayed in April 2024

  • Reviewed: April 23, 2024

    10
    Absolutely, without a doubt, fantastic property. Value, comfort, location, staff and amenities are all top notch. The br
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing negative

    Absolutely, without a doubt a fantastic property. Value, comfort, location and amenities all top notch. The breakfast facility and food is a nice bonus.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    10
    Excellent experience
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Light and bright. Very nice

    Stayed in April 2024

  • Reviewed: April 20, 2024

    10
    Very pleasurable
    • Leisure trip
    • Family with young children
    • King Studio Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower door did not stay closed.

    The view from my room.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Family with young children
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast Bed

    Location and room cleaning

    Stayed in April 2024

Showing 1 - 25

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